- Cancelling of ride at the last moment Open
I booked a cab from ola in advance because I had to proceed to railway station for catching a train. The occasion was crucial and no other means was available. The cab was scheduled at 4:30 am. At the end moment the driver refused to pick up and when booked another cab it was again cancelled by the driver. I somehow managed to reach the stn in time. It costed me around 800 rs, a lot of difficulties and unnecessary tension as I was along with a lady with some health issues and one more person. I want some action to be taken ASAP.
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An apology letter from company official
Get refund or credit for your purchase
Get damages for financial loss and mental agony
This is to file a complaint against ola driver Dhilip Raj M (TN66W 6445). He accepted the request for a ride and then when we reached pickup point he begged us for extra charge then the actual charge we accept to give extra charge then also he ...
Apr 20, 2019 by Khadija mohammed
This in regard to OLA outstation trip taken on 29th March 2019, CRN 2890115521. In my previous communications on respective social media handle where I mentioned about a Credit Card transaction amounting ₹ 2320 (disputed amount). My bank has ...
Apr 16, 2019 by Vishal Mittal
I booked an outstation trip from Trichy, Tamilnadu, India to Kattuputhur, Tamilnadu, India on March 21, 02.29 PM. Estimated money showed Rs.1244. But the end of the ride the bill came Rs.1974. I asked the driver, he said it is a computer genera...
Apr 15, 2019 by Prabu E
I have been charged thrice for the same ride and the outstanding is still there. I made many calls to their call centre and the slaves of pay cheque wasted my time rather than resolving it. They kept using the same jargon as the concerned depar...
Apr 14, 2019 by Ram narayan kanakapally
I had booked an Ola on 27/Mar/2019 in Bangalore. The driver called me up and asked me for OTP that came as SMS. He said that 2 rides are booked at a time, he needs to cancel the other. The cab location was showing as it is in front of my home b...
Apr 04, 2019 by Rashmi D