- Apple dishonoring commitment Open
Apple committed the replacement of iPad pro 2018 256gb WiFi+cellular due to technical issues. 2 consecutive replacements were found to have manufacturing issue - subsurface crack below the screen. On escalation, Apple support executive committed replacement with box unit(retail pack) if the 3rd replacement is faulty. The 3rd replacement turned out to be faulty.
Apple support is dishonouring the commitment of box unit replacement. The issue is open for 17 days now since 19th Jan
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