Airtel
- Airtel charged me twice for a single transaction Open
Kothapalli Arjun filed this complaint against Airtel on Mar 12, 2018
Dear Sir,
My complaint is on Airtel pre paid recharge for which they have charged me twice for a single transaction and are refusing to give me a refund for the duplicate transaction.
I did a prepaid recharge for rs.*** (** days package) on March **th. However after the transaction completed, I was immediately charged rs.*** one more time for which I did not request. That means I was billed rs.***. When I spoke to Airtel representative on March **th Saturday, he said for the duplicate transaction, the money would be given back within * working days. However today when I again called up Airtel helpline and they said they will not give a refund and said do what ever you want and disconnected the call. Same with other representatives. Note: I have all the voice calls recorded on my phone. Please help me to get back rs.*** as I'm just a middle class man and that money means a lot to me. And Airtel being such a big company cannot cheat like this.
Kind Regards,
Arjun
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Resolution Demanded:
Refund / Credit for purchase
Airtel
Resolved
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