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BSNL

 - 30 Rs deducted after receiving a call Open

MOHAMMAD SAJID SIDDIQUI filed this complaint against BSNL on Jun 09, 2018

Received a call from BSNL
But disconnected after realising that it was an advertisement call
Immediatly got a message that 30 rupees deducted for some yari dosti service
On calling customer care first a lady executive said that money cannot be refunded
On calling again a male executive said that it was me who activated the service while I just received and disconnected the call
My concern is that how they are making money by fooling people in a manner which is unavoidable..I mean how a person can avoid this if the money is deducted only by receiving a call.
Please do something. Think for the people for whom even a single rupee is important as phone balance.

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Resolution Demanded:
An apology letter from company official
Get refund or credit for your purchase

BSNL (4/8)

8 Total Complaints
4 Total Resolved
50.00% Consumer Satisfaction

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