Make My Trip Pvt Ltd
- 3 year child not taken back home due to wrongly issued tickets Open
Kilon Pradipbhai Mehta filed this complaint against Make My Trip Pvt Ltd on Apr 08, 2019
MakeMyTrip issued us wrong tickets for international travel after taking full payment. On returning back, airlines not found child name in their system. On complaining about long they issued stand by invalid boarding pass without seat no. for the child for which child of age * not allowed to board the plane. On communication with MakeMyTrip, they have agreed of their big mistake of issuing wrong tickets but says that they can refund if airlines refund them.
We have to purchase all new fresh tickets worth Rs.****** for next day flight as MakeMyTrip is giving us tickets after ** days and we do not have visas to stay back for ** long days at the airport.
Enclosure: Child invalid stand by boarding pass issued without seat no and changed PNR No.
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1 Supporters
Resolution Demanded:
Refund / Credit for purchase
Make My Trip Pvt Ltd
Resolved
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Reliance Digital
"Very happy with the resolution of the issue. If I had not taken help from Voxya, I would not have gotten my refund."
Guru Magavi
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