Instagram page https www instagram com shelun fashion brand
- 2 packages not delivered and another package wrongly delivered Open
Maitreyi Upadhyay filed this complaint against Instagram page https www instagram com shelun fashion brand on Mar 30, 2021
I ordered * bags of ₹ *** each on **th march from https://www.instagram.com/shelun_fashion_brand out of which I got one wrong order and the other two weren’t delivered. When I tried to contact the Instagram page which had a refund policy as mentioned in their page, they blocked me and didn’t listen to my query. I have all the evidence of chats, receipts and bank’s IFSC code and acct number, even the unboxing video of the wrongly delivered package.
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Resolution Demanded:
Refund / Credit for purchase
Replace / Fix problem
Instagram page https www instagram com shelun fashion brand
Resolved
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Kurlon Mattress
"Thank you Voxya Team for the quick action on my complaint. Due to the legal notice, Kurlon has replaced the mattress with a new one. Hope this will be of a better quality!"
Swati Bandana