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IndustryBuying - Ordered 5 five fans and recevied only one 1 fan

Sankar Ganesh filed complaint against IndustryBuying on Jul 22, 2018


I have ordered five fans (Luminous Morpheus **** mm * Blades Brown Ceiling Fan) from the Industry Buying www.industrybuying.com

However, I have received only one fan. They shipped this item through Fex.

Fedx bill clearly shows that they have shipped only one fan, because the weight of the shipped parcel is ** kg (i.e., one ceiling fan weight ) instead of ** kg.

I have conveyed to Industry Buying that, I have received only one fan instead of five fans on *th July ****.

They acknowledge that and communicated me to that "we are working on your complaint. It will be resolved in one or two business days".

This is something like an Auto responder email which was sent , once I sent a reminder email to the Industry Buying team.

Till now, I have not received either the missed four fans or the amount refunded to my account.

I have been waiting for ** days so far.

Till now, I have not received either the missed four fans or the amount refunded to my account.

I have been waiting for ** days so far.

I request to refund amount for the missed * fans.

I have attached the Fedx Bill, the outer & Inner wrapper snapshots

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

IndustryBuying

6

Total Complaints

1

Total Resolved

16.67%

Consumer Satisfaction

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