IDFC first bank
- Fraud on Providing loan Loan Details Now asking for charges to close the Loan Open
Sajal Barua filed this complaint against IDFC first bank on Aug 07, 2020
In the month of November, I have connected Paisa Bazzar.com for Loan, from there someone from IDFC bank contacted me & offered me loan at lowest interest rate as low as *% over call & after several calls discussion/ vitrification the person came to home to collect documents, & insist me to signe the blank form as he will give me the details of ROI & Charges once Loan approved from his bank, since I was almost finalized with HDFC bank at **.** ROI & * lakh. As promised by him higher amount & lower ROI. On **st November,** I received a Text from my bank account of amount received of Rs. ***,***/- from IDFC Bank, Immediately I have contacted the person but he is not taking calls, so on same day I have mailed to him & Bank itself for reversal of Loan. Since no details was provided to me such as Loan No., Customer Relation ship Number, ROI, Charges, Sectioned Loan amount, I am unable to raise complain at Customer care as the need LAN or Customer Relationship Number, After several followups & reminders emails, on **nd July,** I received my welcome letter & Loan payment scheduled. Since day one I was following for Loan reversal as nor required to me on such high interest & mostly for making fool to customer. Till today No resolution Provided by IDFC Bank. Even imposed the foreclosed charges, & other charges of bounce EMI. I wish that my consumer complaint will get resolved soon.
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Resolution Demanded:
Replace / Fix problem
Damages for loss and agony
IDFC first bank
Resolved
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