- Worst service ever Open
I have recently made my package as per TRAI's regulation, but the channel which I wanted to included within the pack were not showing (ABP Mazza). There was still an error message stating "This channel is not in your package" even though its a free to air channel. Then I tried to call them a thousand time, ( call centre no. does not connect all day, and only gets connect in the early morning and that to no response. They will just keep you on hold and then disconnect it). I emailed them reply comes after * days that too only written sorry for the inconvenience. I asked for a callback on their website. No response from them as well ( website shows me an error). My family cannot watch tv and they are deducting my account balance without giving any kind of support. This is the worst customer service I have experienced to date.
Customer ID - ********
Are you brand?
Are you Lawyer?
Get damages for financial loss and mental agony
"I had issues with a refund from Yatra. Then I registered my complaint at Voxya and within few weeks I got my refund without contacting Yatra again."
My old mother watches only JINVANI religious channel. But Videocon company removed that channel from there platform. I request for it continually but anybody doesn't respond....
May 25, 2019 by Prashant Gandhak
Very worst service for * days. I am requesting for service engg to set the dish antenna. Customer representative staff always responding like we escalate the issue it will get resolve within * working hrs. Sr. Supervisors are very arrogant. The...
May 20, 2019 by Niranjan Nahak
I have done the payment via Paytm on ** May ****. Still, on ** May ****, my recharge is not shown in my account although Paytm is showing payment done. Also, the customer care service is not doing anything to resolve it....
May 19, 2019 by Brijesh kumar
I have relocated from Pune to Aurangabad on **-Mar-**. Relocation charges Rs. ***/- collected by installation engineer at the time of removing the unit from my earlier location (Pune) as well as the Rs. *** deducted by Videocon d*h from my d*h ...
May 17, 2019 by PARAG HADKE
Complaint placed for no signal available on **th April ****. After ** hrs technician visited my house and said the set-top box needs to be replaced. Then the complaint is closed without the issue being resolved. Even after * week, the technicia...
May 02, 2019 by Guna sekhar