- I did not receive the service I paid for and any assistance. Open
I had ordered food from Zomato app on 21st December and paid the full amount via debit card. It was suppose to show up on my current orders list but it didn't. I tired contacted the customer service but I never got any replies or assistance that required. I wait for more than an hour for their reply but never received the order,refund or any messages from their customer service.
I have paid Rs. 100 for my order which was supposed to come from Goli Vada Pav No.1. I did not get my order. The customer service did not answer.
I am highly disappointed with their customer service. They do not respond and have not provided any assistance. This is extremely unsatisfactory. And I would like my money back as soon as possible.
I have attached the screenshot of the confirmation sms from my bank.
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gold membership not working was applicable till 2020 contacted zomato several times but got no response from them. Wrote several mails as well, but unprofessional treatment and no response....
Mar 19, 2019 by Anandita Sood
Today i ordered from zomato application from a restaurant sahi zaika and the food was alterated and spoiled plus the quality was worse... a bite fron the food was making vomiting... The food was taken back by the restaurant and not even refunde...
Mar 19, 2019 by Shashank Dwivedi
On March 18th night at 20:00 hours we made an order from Zomato at Jarlie desserts restaurant. We got the dessert in the container with the manufactured and expired date as 4th Mar and 18th Mar. The dessert contains milk solids, cheese and egg....
Mar 19, 2019 by Prashanth Vanama
I have placed an order through Zomato. Because of some reasons I had to cancel the order. Before cancelling they didn't indicate that I will be charged penalty. Then they charge the full amount as a penalty. ...
Mar 19, 2019 by Ravi Kumar
I ordered food from Zomato, order ID: 1538753240. I didn't receive my food and when I connected with Zomato, they said we tried to deliver but could not deliver because my no. wasn't reachable and this wasn't the case. I was very much in the co...
Mar 19, 2019 by Nikki Devi