Did you receive a damaged product from Online shopping? File a complaint against the damaged product

consumer complaint against damaged product

You already know the excitement when you order a product online but Imagine you order a product online and receive a damaged one!

Yeah, this feels like a nightmare! But this is something that’s happening with a lot of people.

Voxya has received hundreds of complaints that they have received the wrong product from the eCommerce company that shopped from. 

So are you someone who has recently ordered something from the online shopping website and received a damaged product? Don’t worry you have landed at the right place.

Received Damaged Product, How I can resolve the complaint?

In this article, we will tell you what to do if you have received a damaged product from your online eCommerce store.

source: marketwatch

Option: 1 – Make a formal complaint to your online store:

Filing a formal complaint with the eCommerce firm from which you are purchasing begins the process of addressing your complaint.

Any of their contact information is available on their websites or applications. If you can’t find what you’re looking for there, here are some of the most famous eCommerce stores’ contact numbers.

Option: 2 – Use social media to get in contact with the company.

Platforms like Facebook and Twitter are more effective than you would think. Thousands of cases have been resolved simply because somebody took the time to add a tweet tagging the business.

Companies tend to have different teams manage their social media pages so that they can monitor the mood and actions of their audience, as people spend the majority of their time on social media these days.

You should tag the company and use the appropriate hashtags so that company officials remember you and respond to your problem.

If you’re unsure how to proceed with the social media aspect, Voxya will assist you. Voxya will launch a social media campaign to address your problem. The best part is that Voxya offers this service completely free of charge!

Option: 3 – Send an email to the company regarding your complaint.

One of the best choices you can make is to seek help from a higher authority. Higher authorities have the ability to make decisions and can solve your dilemma almost immediately!

The most important aspect of sending emails is that the majority of people are unable to locate the contact details for higher authorities.

If you have strong research skills and the know-how to scour the internet for the knowledge you need, this is a bet worth considering.

If you are unable to do so, you will request Voxya’s assistance. We already have the contact information for all in the higher authorities of most of the companies because Voxya is an industry pioneer.

Option: 4 – Send the eCommerce company a legal notice. 

If the company does not respond to your emails or social media posts, you have two options: give them a professionally written Legal Notice asking that they fix the issue as soon as possible, or bring a complaint against them in court.

You may hire an experienced advocate or lawyer to draft and send this legal notice to the eCommerce business on your behalf. The eCommerce company has 30 days to respond to the legal notice.

An experienced lawyer will charge between Rs.3500 and Rs.8000 for writing and submitting a legal notice on his letterhead. If the service in your area is out of your price range, Voxya will assist you in receiving a legal notice from one of the best legal advocates in your area from the comfort of your own home.

Voxya will also send you a hard copy of the message, along with a tracking number that you can use to monitor the delivery of the notice to the company.]

Option: 5 – In Consumer Court, file a complaint against the eCommerce firm.

It’s time to take the case to Consumer Court if you haven’t got a response from the company after filing a Legal Notice.

You can also go to the Customer Forum if you have not received an acceptable resolution from the eCommerce company for your damaged product complaint.

To file a consumer complaint against the corporation, you do not need to hire an attorney or a judge. Simply draft Case papers that describe the issue, present proof, and ask for the resolution you need.

To file a consumer lawsuit, you’ll need to fill out an affidavit and pay a court charge. You can pay Voxya to prepare Case Documents for you if all of this is too much for you.

In your Customer Situation, you’ll need some time to make a decision. You will be paid the disputed sum plus interest, even though it takes three years.

Option: 6 – Use all the options above

All of the above solutions should be used for a better and quicker resolution. Contacting the organization through all channels – social, business, and legal – will produce results, but it will take some time and effort on your part.

Using the Voxya consumer complaint platform, you can easily address customer complaints in India by leveraging social media, business networks, and legal structures.

Your savior in consumer complaints:

Voxya is an online consumer complaint forum. It enables the user to file consumer complaints against brands quickly. It helps the user in fighting against fraud and unresponsive customer service. Voxya is known for its quality services at reasonable pricing.

online consumer forum

Voxya has handled more than 79,000 consumer complaints till now and consumers have claimed damages of around 2200 crores. This clearly shows the authority of Voxya in consumer complaints.

The Final Conclusion!

In this article, we saw how you can resolve an issue if you received a damaged product from the eCommerce store. Now that you know the solutions to all the problems, what are you waiting for? Resolve your complaints now!

What to do if a faulty vehicle was sold to you?

faulty vehicle

Isn’t purchasing a car an amazing experience? We all enjoy purchasing them, but what do you do when you receive a defective and faulty vehicle and the manufacturer refuses to cooperate?

So, if you just purchased a new car but are having problems with it, don’t worry, you’ve come to the right spot. In this article, we will explain what to do if a faulty vehicle was sold to you.

Know How to resolve faulty vehicle complaint:

Option: 1 – Contact the manager of your showroom

The first step in resolving your issues should be to meet with the manager of the showroom where you bought the faulty vehicle. You should evaluate the situation and make it clear what you want from them.

If they are reasonable, you can try to settle the situation. However, if they aren’t, you can move on to the next alternative.

Option: 2 – Reach out to the customer service of the company

You have the option of filing a formal business complaint. You may do so by visiting these companies’ official websites or calling their customer service numbers.

faulty vehicle

Here are the phone numbers for some of India’s most well-known automobile companies:

Tata Motors India – 022-62407101

Mahindra & Mahindra India – 1800 209 6006

Maruti Suzuki India – 1800 102 1800

Hero MotoCorp India – 1800 266 0018

Bajaj Auto India – 7219821111

Toyota India – 1800 425 0001

Chevrolet India – 1800 3000 8080

Mitsubishi Motors Customer Care Number – 1800 102 2955

Honda Motors Company Ltd. – 1800 708 6555

Ford Motor Company – 1800 419 2500

Option: 3 – Social media can be your savior: Run social media campaigns

You should try contacting your car company via social networking sites like Facebook and Twitter. Brands have started to take their social media activity seriously, and teams are normally assigned to monitor customer actions.

Using the right hashtags and tagging the business will help you get the attention you want. If all of this worries you, consider using Voxya’s social media campaign service. The best part is that they provide this service for free!

Option: 4 – Go legal: Send a Legal Notice to the company

If the company does not respond after you file an official complaint and tweet about it on social media, the only option is to send them a professionally written Legal Notice demanding that they resolve the problem or you can sue them in court.

You should employ a competent attorney or lawyer to record and file this legal notice to the organization on your behalf. The company will have 30 days to respond to the legal notice.

faulty vehicle

An experienced lawyer is unquestionably going to be expensive. They will charge between Rs.3500 and Rs.8000 for writing and submitting a legal notice on his letterhead.

However, if you are unable to find a qualified lawyer within your budget, you can submit the Legal Notice using Voxya’s services.

Option: 5 – File a case against your automobile company in Consumer Court

If the company does not respond to the Legal Notice, it is time to file a complaint with the Consumer Court. If the company has not resolved your issue to your satisfaction, you can also contact the Consumer Forum.

Option: 6 – Use all the options above

For a simpler and easier solution, you can use all of the previously mentioned options. Using all available social, business, and legal channels will get you the desired results, despite the fact that it will take a lot of hard work.

Voxya makes it easy to use social media, business networks, and legal mechanisms to resolve customer grievances in India.

Most affordable option to file a consumer complaint in India:

Voxya is a consumer complaint platform online. It helps users to easily file consumer complaints against companies. This allows the consumer to tackle fraud and unresponsive customer service. Voxya is known for its quality and reasonably priced services.

online consumer forum

So far, Voxya has dealt with over 78,000 complaints and customers have demanded damages of about 2200 crores. This demonstrates that Voxya is driving the game!

The Final Answer!

You already know the answer, don’t you?

Don’t let the insecurity stop you from taking action against the wrong. Voxya has helped thousands of people in attaining justice from fraudulent companies and Voxya can help you too.

Did you got false commitments from your Insurance company? Here’s how to file a Insurance complaint

Insurance Complaint

False commitments in insurance policies are quite common in the Indian market. There are thousands of people who are facing similar problems every day. Brokers do all the promises in the world to sell you an insurance policy, after which they hardly even show their faces!

They place all the false commitments that are possible just to sell you stuff and once that’s done you never see them again!

How to resolve insurance complaint?

If you are someone who got scammed by an agent’s false commitments while buying an insurance policy. Then this article is only for you. In this article, we will see how you can file a complaint if the insurance agent used false commitments to sell you the policy.

File a formal complaint with your Insurer: 

The first step should always be filing a formal complaint with your Insurance company. You can’t move ahead and file complaints at higher authorities if you haven’t tried complaining in the lower places first. 

online consumer complaint forum India

You should file a formal insurance complaint with your insurer, along with all supporting documentation. Both insurance providers’ contact information can be found in their policy papers or on their website contact pages. The Insurance Regulatory and Development Authority also has all of their contact information (IRDA).

After filing the complaint with the company you should wait for at least 15 to 20 days to let them take any action from their side. 

If they let you down and didn’t take any serious attempts to resolve your complaint then you can move ahead with your complaint. You can also move ahead if you are not satisfied with their solution.

Contact an Ombudsman:

An ombudsman is a government-appointed official who investigates allegations against companies, financial institutions, government agencies, and other public bodies and seeks to resolve disputes or issues posed by mediation or recommendations.

The official wants facts and other relevant details in order to properly understand the case and see it from both sides’ perspectives. They perform a detailed review and have a final report.

Insurance Complaint

You can move ahead and file a complaint with the ombudsman if:

  • The claim made by you is wholly or partially rejected.
  • Even After paying the premium, you have not received your policy.
  • There is a delay in the resolution of claims.
  • There is a disagreement on how much premium should be charged and how much should be paid.
  • The terms and conditions stated in the Policy Schedule are the subjects of a disagreement.

Register a complaint with IGMS of IRDA:

The Integrated Grievance Management System was implemented by IRDA as an online forum where policyholders who have a grievance or disagreement with an insurance company can escalate the matter. 

This system allows you to file a complaint and monitor its progress. The IRDA will use these grievance redress and reporting mechanisms to provide policyholders with centralized access and identify grievances according to predefined norms.

IRDA Complaint

Complaints are given a specific complaint ID and referred to the relevant departments for resolution. This also aids in the monitoring of business behavior problems. 

This also assigns Turnaround Times (TATs) to all grievances and sets up reminders for activities that are still pending. With rule-based workflows and informative reports, the framework ensures effective complaint resolution.

You can read this article for a more detailed step-by-step guide. 

Take your Insurance company to the civil court:

If your case is still unresolved, you should file a complaint with the consumer court. Health insurance lawsuits are handled by a separate branch of the consumer court, which specializes in Unfair Trade Practices, malpractice, and service concerns.

You will need to employ an attorney to help you develop and make a strong claim for damages.

If the work mentioned above looks a lot of work to you, which actually is a lot of work! Then Voxya is always there for your help. 

The Conclusion

If you can’t manage to do all the stuff alone then you can take the help of Voxya which is the market leader when it comes to consumer complaints. If you are still wondering what exactly Voxya is then:

Voxya is a consumer complaint platform online. It helps users to easily file consumer complaints against companies. This allows the consumer to tackle fraud and unresponsive customer service. Voxya is known for its quality and reasonably priced services.

So far, Voxya has dealt with over 78,000 complaints and customers have demanded damages of about 2200 crores. This demonstrates that Voxya is driving the game!

Now that you know how you can resolve your insurance complaint. What’s stopping you now? Resolve your complaint now at voxya.com!

Consumer complaint forum

“Tired of Paying Hidden Charges To Your Builder?- Know How to File a complaint against Builder?

consumer complaint against builder

“Tired of Paying Hidden Charges To Your Builder? Here’s How To File a Complaint against builder”

Buying real estate is one of the best life moments for many. A lot of people consider this as a milestone for their life and nobody would like to have bad memories of these occasions. 

But sometimes the bad doings of the builder lead us to build really bad memories. And asking for hidden charges is one of the most common ones.

A lot of people have filed a complaint on Voxya, India’s trusted platform for resolving consumer complaints, that their builder is constantly asking for hidden charges. If this is the kind of problem that you are dealing with then this article is only for you. In this article, we will talk about what to do when you are tired of paying hidden charges to your builder.

How to File a complaint against Builder?

Now let’s take a look:

File a formal complaint with your Builder: 

You can file a formal complaint against Builder, along with all supporting documentation. Many of the builder’s contact information can be found on the documents you obtain from them or on their website contact pages. 

If the organization does not fix the problem within 15 days, or if you are not satisfied with the solution, you can proceed to the next phase.

File a complaint in RERA (Real Estate Regulatory Authority):


You can file a complaint with RERA if the project is RERA-registered. It is now easier than ever to file a complaint under RERA. You can now avoid all of the inconvenience. On RERA’s (Real Estate Regulatory Authority) website, anybody can now file a complaint. The following is a step-by-step guide to filing a complaint:

  • Go to the official website of your state. Look for the complaint registration page and the connection to file a complaint on the portal.
  • Fill in all of the required information by clicking on the registration page. You’ll need things like your name, address, phone number, and project details.
  • After completing the form, you must pay a fee of Rs. 1000 or Rs. 5000 if you are filing a complaint with the Adjudicating Officer.

Take your Builder to the consumer court:

If nothing works out well, you can move forward and file a complaint in the consumer court.  You can also consider consumer court if the project that you bought is not registered under RERA (Real Estate Regulatory Authority).

 If this is something that sounds a lot to you then don’t worry. Voxya, India’s trusted platform for resolving consumer complaints has helped thousands of people in attaining justice and will always be there to help people fight against brands who do injustice. We have lots of success stories that show its works to get a solution to your problem.

Let’s Conclude this:

Purchasing real estate is already a difficult job, and dealing with problems is a nightmare. We understand that no one enjoys that sensation, which is why we developed Voxya!

What are real estate complaints, as we saw in this article? What are the most well-known real estate companies in India, what are the different types of real estate grievances, and how do you fix them?

Voxya is a one-of-a-kind forum for quickly addressing customer concerns about products. We support customers in their fight against unfairness, bribery, and poor customer service.

Get your complaint sorted. File a Complaint against builder on Voxya now!

Voxya an online consumer complaint forum trusted by 77,000+ consumers across India. It helps consumers to get a replacement, refund, and compensation as soon as possible. If you are looking for a solution to your complaints then file a complaint now!

Consumer complaint forum