List of top companies in 2018 - Voxya Consumer Forum Online

Travel Complaints

There are various modes of transportation in India be it through air, sea or land. Indian transportation, due to its immense population, is one of the most widely used in the world.

For traveling within India people generally prefer to rent a car or travel via train or bus as they deem convenient. Ola and Uber are prime examples of this. These startups have skyrocketed and are one of most used traveling apps in the India.

Meanwhile, many people prefer to travel via plane as it saves times. For this they either book the ticket through the website directly or look for agents to do the same.

Apart from big names there are some private travel agencies in Bangalore, Pune, Mumbai, Kolkata etc, which try to lure customers by offering them lucrative discounts. Travel agent frauds are quite prevalent in India. The most common travel agent/agency complaints include refund not provided, hotel denying check-in, fake promises etc.

Travel complaints have a sense of urgency and responsibility attached to them because no one wants to board a late flight or wants to stay in low-quality hotel.

We all want our travels and trips to be smooth right from the beginning. And if something does not go as per our expectations, the mood gets spoiled!

Therefore, it brings a significant responsibility on the shoulders of the travel companies to solve the issues faced by their customers. One should only book their hotels/flights via trustworthy sites to avoid getting duped. However, sometimes even these reputed travel companies commit an error.

In this article, we have covered the common travel complaints that are faced by customers and how you can resolve them.

But first lets check out the famous travel companies in India

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Famous Travel Companies in India


1. Make My Trip
Make my Trip is one of the leading online travel companies in India. In 2000 it was founded by Deepak Kalra and had its headquarters in Gurugram, Haryana.

They have more than 14 company-owned travel stores in India and have over 30 franchisee-owned travel stores in India. They also have offices in Dubai, Phuket, Bangkok, New York, Kuala, and Lumpur.

2. Yatra:
Founded by Manish Amin, Sabina Chopra, and Dhruv Shringi in 2006, Yatra.com is the pre-eminent Indian online travel agency. It is based in Gurugram, Haryana. According to the sources in 2012, Yatra became the second-largest online travel service provider company in India.

3. OYO:
Oyo rooms, popularly known as Oyo hotels and rooms and stylized as OYO, is the fastest and largest growing hospitality chain in India. They worked on the franchising and leased system, which fortunately turned out to be the best for the company. Founded by Ritesh Agarwal in 2013, OYO gained much popularity right from the beginning.

4. GOIBIBO:
Subsidiary of Make My Trip Limited, Mauritius Ibibo, is a travel organization in 2006 by Ashish Kashyap. In 2013 Goibibo made it among the top five most trusted e-commerce brands in India.

5. HappyEasyGo:
Happy Easy Go is one of the emerging online travel company founded by Boris Zha in 2017. In 2019 it became the second-largest online travel booking platform in India and had more than 10 million customer bases all over the world. It has its headquarters in Gurugram, Shanghai, Chengdu, Hong Kong, and Singapore. During late 2018 HappyEasyGo established its hotel business.

6. Thomas Cook:
Thomas Cook (India) Ltd has its headquarters in Mumbai and caters to all the travel related requirements from visas to foreign exchange. They established themselves in India in 1881 and expanded its business to all the nearby countries.

7. Clear Trip:
Clear Trip earlier was known as Clear Trip Travel Services Private limited is a universal online travel company established in 2016. It has its headquarters in Dubai and Mumbai. In India, they started with a vision of making travel simple by bridging the gap between the Indian hospitality and travel sector. It was founded as an air and hotel aggregator by Stuart Crighton, Mathew Spacie, and Hrush Bhatt.

8. Travel Guru:
Travel Guru is India’s leading and growing travel website. It offers flights, holiday packages, and hotels at the best prices; they aim to make your trip smooth and convenient.

9. Travel Triangle:
Founded by three IIT graduates Sanchit Garg, Prabhat Gupta, and Sankalp Agarwal. It is India’s first fully stacked Holiday Marketplace that connects verified travel agents and travelers. It was founded in 2011 and competed with companies such as Thrillophilia. It is a platform that is trusted by many.

10. Travelocity India:
It is rated as one of the best online travel portals in the world and perfectly caters to the local needs of the people by launching specialized programs. In India, they cater to both business and leisure requirements.

Types of Travel Complaints


1. Tickets canceled, but money is not refunded:
One of the significant problems that are being faced by customers of major travel companies is that they cancel the tickets, but money is not credited to their bank account. This is the most common issue faced by almost all the consumers in cities like Pune, Mumbai, New Delhi and Bengaluru.

During COVID-19 times, many have reported on the internet that they have booked tickets, and they got canceled due to the pandemic. However, the companies did not refund the amount. Either they are saying that they have refunded the amount, or instead, they are offering a credit voucher.

2. No refund for flights canceled due to COVID-19 pandemic:
Due to the global pandemic, suddenly, flights were canceled. It was reported by customers of many major travel companies that they did not get their refund; however, the airlines did return the full booking amount. Many customers were upset because the travel companies did not inform them about the refund from the airlines.

3. Partial refund for the flights canceled due to COVID-19:
Many customers reported that they did not receive the full amount of flights they booked pre-corona. However, airlines have refunded the entire amount, but travel companies did not credit the whole amount; instead, they deducted a certain amount without giving any valid reason.

4. No refund against booked packages:
Many planned trips in June assuming that pandemic will end, but in the wake of current times, still, the tourism industry is on hold.

As people booked packages for traveling and now are requesting for a refund, but many companies are simply denying it.
However, many customers are disturbed with it because, in these uncertain times, they are struggling so much to get their refund.

5. Unable to connect with customer care service:
Many customers from significant travel companies face this very issue when they contact the customer care, they are not entertained, or their complaints are not correctly handled.

Many faced this particular issue while they were contacting the customer care, and their complaints were not appropriately welcomed or they were not able to connect with them.

6. Fraudulent booking agents:
Many travel companies have their booking agents, but some fraudsters just dive in and cheat people.
Many customers from significant companies, including Make My Trip and Yatra complained that they had been cheated by fraudsters in the name of these companies, and they have demanded a refund from the company.

7. Rescheduling of flights due to COVID-19:
Due to Corona pandemic, many people had to reschedule their flights, but travel companies are not helping them or are not considering their request.

8. Over billing by travel companies:
The most common types of complaints regarding Ola and Uber include over billing issues and not returning the left item in the cab. But you can try contacting the customer care number of Ola which is 098842437 and customer care of Uber which is 1300091272.

How to resolve travel complaints?


1. File support ticket/send an email:
You can always contact travel companies through their official website by going to their contact us section and by sending them an email. Customer service emails of some leading travel companies are:
Yatra- support@yatra.com
Make My Trip- care@makemytrip.com
Happy Easy Go- cs@happyeasygo.com
Clear Trip- customersupport@cleartrip.com
Goibibo- travel@goibibo.com
Travel guru- service@travelguru.com

2. Call Customer support:
One of the perfect ways to directly come in contact with the travel company is by contacting it through phone call for customer support. All these well-known travel companies have a 24*7 working customer care number which helps in resolving complaints as they value customer feedback. The customer care number of some of the leading travel agencies and hospitality companies in India are :

Cox and Kings Customer Care Number - 1800 209 0400
Thomas Cook Customer Care Number - 1800 209 9100
Club Mahindra Holidays Customer Care Number - 044 6695 3435
Expedia Customer Care Number – 800-319-4834
Yatra Customer Care Number - 0124 3040500
Goibibo Customer Care Number - 1800 208 1060
Makemytrip Customer Care Number - 1800 102 8747
Travelguru Customer Care Number - +91 92111 77444
Oyo Customer Care Number - 093139 31393
RedBus Customer Care Number - 1860 121 2102

3. Report to the airlines/hotel directly:
As we have seen above, many customers have reported that the airlines and hotels have issued a refund, but the travel companies have not refunded the money in the bank accounts. It is always better to contact the airlines or hotels directly if the companies don’t issue a refund by time. You can contact the airlines and hotels by calling them on their customer care number or by sending the email.

4. Send Legal Notice:
Consumers can send legal notices to travel company in case it is unable to resolve his complaint. It is one of the efficient ways to handle the issue legally. Check below to know how to send a legal notice to travel company?

Step 1: Firstly, get a legal notice drafted by a lawyer.
Step 2: Check it properly and make sure it is signed by lawyer.
Step 3: Keep a copy of it for future purposes.
Step 4: Send the legal notice to travel company by registered post.
Step 5: Keep the slip or delivery report for evidence.

5. File consumer forum case:
Consumer forum deals with consumer complaints and you should approach consumer forum if you feel that your rights as a consumer have been violated.

If travel company is not responding to your complaints even after sending legal notice by a lawyer then you should file a case against it in a consumer court.

Here is how you can file a case in the consumer court?

Step 1: Intimate the aggrieved party via legal notice.
Step 2: Draft the consumer complaint
Step 3: Attach all the relevant documents and proofs to support your complaint.
Step 4: Select the appropriate court for filing the complaint.
Step 5: Pay the prescribed court fee that is required to be paid along with the complaint.
Step 6: Submit the case along with the affidavit & fees in the court.

If you feel uncomfortable doing all this yourself, then you should use Voxya to <a href="https://voxya.com/file-consumer-complaint?ref=onlComp">file a complaint against travel company</a>. We will send Legal Notice and prepare Case for filing in consumer court. We, at Voxya, are generally receiving more than 100 travel consumer complaints every month.

Most Common Issue Reported for Travel Complaints

Money deducted, Ticket not booked

No Refund

Booking canceled

Customer care not responding

Bad hotel booked

Misbehavior by staff

Fraudulent Booking agents

Fake Club membership sold

Train canceled without knowledge

Booking dates changed

Room was not clean

Cab did not arrive on time

Cab driver canceled the trip

Order Cancelled by OLA Foods but money not refunded (Ola) ^Open

Ordered from OLA Ondc. ** minutes later the order was cancelled and the order page said refund completed. I never received the refund nor a response to my email....

Jul 01, 2024 by Ritvik Raj Bhushan

Withdrawal not received of amount 7500 (Parimatch india) ^Open

Withdrawal not received of amount ****/- approved by parimatch on ** june **** ,today is * July **** still my money not received in Bank account,i already shared the bank statement and bank confirmation letter also,but problem not solved by par...

Jul 01, 2024 by VARUN UPADHYAY

Refund against cancelled flight (Happy fares) ^Open

I’m Geeti Sthapak, writing about a distressing flight booking issue via Happyfares with GoFirst Airlines for a BAGDOGRA to DELHI flight on ****, June *th.On May **th, the flight got canceled due to operational reasons. GoFirst confirmed for...

Jul 01, 2024 by Geeti Sthapak

Complaint Regarding Delayed Journey and Impact on Work Productivity (Vrl bus) ^Open

Dear Voxya Team, I am writing to file a formal complaint regarding a significantly delayed bus journey I experienced with VRL Travels on **-June-****, from Belgaum to Hyderabad. Despite the scheduled arrival time of *:** AM in Hyderabad, the...

Jun 30, 2024 by Abrar

HOTEL DENIED OF BOOKING AND CHECK IN (Agoda Booking App) ^Open

Dear sir/mdm, I had booked ** deluxe rooms in a hotel named as HOTEL GOROOMGO SRINAGAR through agoda booking app. My booking was confirmed and the amount was deducted. check in date was **-**-**. When i arrived at hotel to check i...

Jun 28, 2024 by Arun kumar das

Scammed by Hullikatte Homestay Chikmuglar (Tripture Hullikaate Homestay ) ^Open

I had an extremely disappointing stay at this homestay. As we were a large group of **, we had booked a dormitory. Here are the key issues we faced: *. **Difficult Access**: The path leading to the property was terrible, steep, and hard...

Jun 28, 2024 by Joel Dean Pinto

Refund not received against flight cancellation (Cleartrip) ^Open

Two Flight Tickets Booked from Cleartrip.com. Trip Ids: ************ and ************ These were GoAir flights cancelled without any prior notice or intimation. The first one was on May **, ****, and the second one was on June *, ****. To da...

Jun 23, 2024 by Hirak Misra

Refund issue (Adam Vacations Pvt Ltd ) ^Open

I booked an airline ticket on Adam Vacations (https://www.adamvacations.com), an online travel agency and airline consolidator, via Etihad Airways from Chicago to Bangalore with a stopover in Abu Dhabi. The booking was made on February *, ****,...

Jun 23, 2024 by Neelaja K M

Amount not refund (Fala Holidays And Packages) ^Open

Hi sir/ madam, am sathish fala membership, my membership id:- FHC#*** Since Last * year no response from fala staff side. Am affected loss of money from fala holidays and packages. Sir, I paid ** thousand and interest will be paid ** thousand,...

Jun 19, 2024 by Sathish s

Inappropriate Conduct and Denial of Washroom Facilities for Women and Kid (Laxmiholidays) ^Open

I am writing to formally lodge a complaint regarding the disappointing service I experienced during my recent journey with LAXMIHOLIDAYS Bus Service, which starkly contradicts your reputation as the best bus operator in North India. On **th Ju...

Jun 18, 2024 by ANUSAYA BOSE

Refund Not Issued (Orchid Hospitality And Holidays Pvt Ltd) ^Open

I bought a Holiday package from the Company. I cancelled the package and they have confirmed that the refund has been issued. However, I have not receievd the refund. It has been more than * months since I am chasing them for this. They have ...

Jun 17, 2024 by Vaibhav Garg

Hotel Charges Extra Amount (Oyo Hotels ) ^Open

Booked Oyo Hotel Raj Ratan in Ahmedabad. Booking ID - ZRUV****. During Checkin the hotel denied to provide the room and demand for Rs.***/- Extra. I said that i will complaint to Oyo regarding this, then they told me that if you complaint to Oy...

Jun 15, 2024 by Gaurav Pathak

Hotel Accomodation NOT provided after taking advance payment (Goibibo) ^Open

I made a hotel booking for * nights at VIVANTA Taj Hotels , Dwaraka , New Delhi from **-**-**** to **-**-**** and Paid full payment as advance, ( Booked on **-**-****) ** days prior to my stay . I have received a confirmation that My Hotel Res...

Jun 13, 2024 by SURIYAN PANDURANGAN

Bali Honeymoon Trip Complaint Thrillophilia X Avinash (Thrillophilia) ^Open

We booked our honeymoon trip to Bali through Thrillophilia, specifying our preferences for * or *-star hotels, romantic activities, and personalized experiences. Despite initial communication with Ms. Shikha, once the half payment was made, the...

Jun 11, 2024 by AVINASH KUMAR SINGH

Regarding Unpleasant Experience on june by executives GM RITESH SHARMA MAYANK BABLA (Taj mahal palace mumbai) ^Open

We staying in the room number *** *** ***. As a guest of the Hotel, I am writing to bring to your attention an extremely unpleasant incident that occurred on a very special day for my family and me, which involved two of your executives, May...

Jun 10, 2024 by Swati burakia

Happy Easy Go not refunded my Rs fare cancellation money (Happy Easy Go) ^Open

To Shri Rajesh Dathik Sir Director of Happy Easy Go Limited Respected Sir Sir my name is Prashant Madhukar Zunjarrao From * years I am struggling for my refund from Happy Easy Go It has been told to me that we are raising reques...

Jun 10, 2024 by Prashant Madhukar Zunjarrao

Extreme Delay Staff misbehaviour (Red Bus) ^Open

I booked tickets travelling from Pune to Bangalore & returning back with SRS Travels on Red Bus. The total cost of the entire trip was Rs.*****. The bus was delayed by *hrs while going to Bangalore & it was * hrs delayed when coming back to Pun...

Jun 03, 2024 by Ravikiran Kalbag

Flight Rescheduled by mistake (Cleartrip) ^Open

This is regarding TRIP ID: ************ and PNR: V*EI*N, indigo connecting flight from PUNE to BLR. I booked this ticket yesterday (** May ****) at **:** PM for *th June ****. at **:** from DEL to **:** in Bangalore. With this I also opted f...

Jun 01, 2024 by Priyanka

Hotel fraud (Hotel Sonamarg Glacier) ^Open

So we made an advance payment to Hotel sonmarg glacier kashmir of **k on *th of may for the room type “glacier view” . But when we reached there on our booking day there was a lot of furniture work going in the hotel. It had paint and furn...

May 31, 2024 by Rutuja

Complaint regards the overcharged for flight rescheduling (Easy Trip Planners Private Limited) ^Open

I booked five air tickets from EaseMyTrip Planners Ltd. The per-ticket price was ₹***,***. I had requested them to reschedule my tickets, but they overcharged me for the date change. They are running a scam in the name of fare difference, but...

May 31, 2024 by MANPREET SINGH

Flight cancelled but still refund not peovided (easemy trip) ^Closed

I have cancelled the flight around the third or fourth week of july.Its almost *month they are not giving response to the calls that I have made to the customer care.I have purchased the flight ticket via bajaj emi card....

Aug 23, 2023 by Mohammed Nadeem

Refund for my hotel booking cancellation (Yatra) ^Closed

I Have Booked A Hotel Through Yatra And I Cancelled The It They Said It Ill Get A Refund In A * To * Days I Been **days I Didnt Get Any Kind Of Refund And No Response From The Yatra and this is my second complaint first one was closed by yatra ...

Aug 17, 2023 by Pilla sai prasad

REFUND FOR FLIGHT CANCELLATION FROM YATRA (Yatra Com) ^Closed

Sir, I booked a flight ticket via Yatra.com on * July **** from Srinagar- Delhi-Kochi. Total passengers * includes me, my wife & our daughter. The total cost of the ticket was around Rs. ***** and an additional Rs. **** was paid for Cancella...

Aug 15, 2023 by ASHOK MURUKAN S

REFUND NOT GIVEN (Easemytrip) ^Closed

On **.**.****, i tried to book flight ticket from India to USA on easemytrip website. I booked it total three times as everytime they informed me that the airline rejected the booking. Fair enough, now the amount is credited to the Ease my trip...

Aug 13, 2023 by Satya Sandeep chintu

Delay is processing refund by yatra (Yatra Com) ^Closed

Following points may be seen to resolve my issue with regard to inordinate delay in refunding the flight cancellation amount of Rs ****.** [against the PNR No. NVBMSN] from Kolkata to Srinagar vide cancellation ID ************* dated **.**.****...

Aug 10, 2023 by Rudrajit Misra

Refund for my hotel booking cancellation (Yatra) ^Closed

I have booked a hotel through yatra and i cancelled the it they said it ill get a refund in a * to * days i been **days i didnt get any kind of refund and no response from the yatra...

Aug 09, 2023 by Pilla sai prasad

Flight Booking Unconfirmed even after payment deduction (Yatra.com) ^Closed

Hi, I recently made a booking through yatra.com for flight AI *** air india dated ** Aug from Dubai to Pune. Please look into this, and confirm the booking. Here are the details: Booking Reference Number: ************* Phone Number: **...

Jul 26, 2023 by Nadarajan Pappan

Ticket amount not refunded (Ease my trip) ^Closed

I booked a malindo airlines flight in April through ease my trip's website but flight got rescheduled so I had to cancel that. I waited for ** days for refund and after that I contacted the airlines they said they had sent the refund to the tra...

Jul 26, 2023 by Tilak Raj chhabra

Demand of refund (Ola cabs mumbai) ^Closed

Hi Team, This is to highlight the issue which I had on my last ride with Ola. We boarded the cab at *.** am on **th July **** from my residence as we had to reach Badlapur by *.** am for performing the final rituals of my late father. The cab...

Jul 26, 2023 by Kavita Santosh

Evaan Vacation Not giving service (Evaan Vacation Club) ^Closed

I have purchased Evaan Vacation club membership for * years In which they offer me ** Nights with AMC and * Free nights in their and all associate property which they claimed to be *-* Star. Every time I need to keep following up with them an...

Jul 21, 2023 by vaibhav agarwal

Refund not initiated against Tr ID dtdpartial cancellation of air tickets (Yatra Com) ^Closed

Following details may be perused: PNR No. NVBMSN Cancellation date: **.**.**** [ for * persons] i.r.o Indigo flights [Rudrajit Misra & Titir Misra] Refund amount : Rs ****.** + *** (e-cash) Cancellation Tr No. ************* Cancelled PNR n...

Jul 21, 2023 by Rudrajit Misra

Air ticket booked on yatra amount deducted ticket not provided (Yatra.com) ^Closed

Air ticket booked on yatra , amount deducted , ticket not provided Pathetic Service : While booking flight from ahmedabad to lucknow for **th july , amount deducted . Ticket shown on the portal with no PNR , now the ticket itself is not...

Jul 20, 2023 by Pramod kumar singh

Double Payment Issue for Extra Baggage (Easemytrip) ^Closed

This is regarding my booking (PNR No : ***VIN ) . I made a payment of Rs **** for extra baggage through EASEMYTRIP, but they failed to forward the amount to AIRINDIA. Consequently, I had to make a duplicate payment directly to AIRINDIA at th...

Jul 15, 2023 by PRIYA SHARMA

Bus did not turned up (easemy trip) ^Closed

I have booked bus from chennai to banglore yesterday night with easemytrip. No one bothered to contact me, tried calling the bus driver number and it is switched off. Contacted Yolo Bus customer service and they said driver will contact me and ...

Jul 14, 2023 by Suman

Book flight from yatra com money deducted but flight did not confirm (Yatra.com) ^Closed

Hello , I have booked a flight from yatra.com, money deducted but no flight booked yet .I tried to reach customer care but it wont help .I will attach the evidence for the reference of money deducted and message getting from yatra.com...

Jul 06, 2023 by Ekta Srivastava

Fraud JDP Clud and Resort Holiday Package (Jdp Club And Resort) ^Closed

I want to bring to everyone's attention the appalling experience I have had with JDP Club and Resort. I paid a hefty sum of ***** for a holiday package, but to my dismay, I have not received any booking confirmation and my countless attempts to...

Jul 03, 2023 by GANESH BHARAT GOLE

Rescheduling not possible (Yatra Com) ^Closed

I want to reschedule my flight tickets from Orlando to Munmbai as per details below VIMAL THOSAR BOOKING REF NO ************* TICKET NO ***-**********-** AIRLINE PNR WEL*R* UDAY CHITALE BOOKING REF NO ************* TICKET NO ************* ...

Jul 02, 2023 by Uday chitale

Complete refund on cancelled flight ticket (Yatra Com) ^Closed

I have booked * flight tickets from vijawada to delhi(july**nd,****) on yatra.com at a fare of **,*** including taxes. I need to cancell the flight tickets due to few reasons. While looking at iternary in yatra they are refunding *,*** on can...

Jun 30, 2023 by Bindu Uppu

Scamed By Easemytrip (Easemytrip.com) ^Closed

So on ** June **** which is today I booked * tickets through easemytrip.com From manali to Delhi. before I make payment the seats were available hence i proceed for payment details, i made payment and after the payment was successful the new wi...

Jun 27, 2023 by Aditya kekane

Refusal of Refund (Thomas Cook India Limited) ^Closed

I had booked a tour with Thomas Cook called New East European Dhamaka on ** April **** and had paid advance of Rs.*,**,***/-. Since they were not able to get a visa appointment at the Hungarian Consulate it was cancelled. But now they are...

Jun 25, 2023 by Rebecca Nainan

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Ramachal V
Complaint filed against: Byjus

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Kimi Shrivastava
Complaint filed against: KFC

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Sibi
Complaint filed against: No Broker

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Shrishthi
Complaint filed against: Y Axis Overseas

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Complaint filed against: Yamaha Motor

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Karthikeyan M
Complaint filed against: Act Fibernet

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"I have received my refund today, bringing closure to the scam case I was fighting. Thank you for your tireless efforts, expertise, and unwavering commitment to consumer rights."

Archana R
Complaint filed against: Royals Moonlight Resort

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Mahesh K
Complaint filed against: OYO

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Complaint filed against: Nobroker

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Monika P
Complaint filed against: Mpokket App

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Nishant Kumar
Complaint filed against: Hitachi AC

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Vadaria J R
Complaint filed against: Smartbuy

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Adil Khan
Complaint filed against: Udaan

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Rebecca N
Complaint filed against: Thomas Cook

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Balaji C
Complaint filed against: Whirlpool India

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Madhu Chandra
Complaint filed against: Cleartrip

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"Thanks Voxya. You made it possible for a refund. Appreciate such cause. Thanks to NoBroker too for finally refunding service charge."

Roshan
Complaint filed against: No Broker

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"I was unable to get in touch with anyone in Byjus nor with my counselor regarding my problem for 3 months. But Voxya team helped me solve my issue very soon. Thank you!"

Mamta D
Complaint filed against: Byju's

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"Thank you Voxya Team for the quick action on my complaint. Due to the legal notice, Kurlon has replaced the mattress with a new one. Hope this will be of a better quality!"

Swati Bandana
Complaint filed against: Kurlon Mattress

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Binoy T
Complaint filed against: Maruti Suzuki

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Mayur Pande
Complaint filed against: Yatra.com

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Prashanth Rao
Complaint filed against: NoBroker

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Ananya Jindal
Complaint filed against: Dell

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Complaint filed against: MakeMyTrip

Resolved

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Complaint filed against: GoFirst Airlines

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Complaint filed against: Meesho

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Complaint filed against: Pepperfry

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Complaint filed against: Reliance Digital

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Rajani Kanth C
Complaint filed against: Rapido

Resolved

"With your help I have received a full refund. Genuine platforms like Voxya are rare to find. Would love to see Voxya reach greater heights. Thank you for your prompt and professional responses."

Nisha Bedi
Complaint filed against: Paio Accessories

Resolved

"OYO has initiated a full refund within no time, only because of your help Voxya. Thanks a lot for the support."

Roshin A Rahman
Complaint filed against: OYO

Resolved

"I'm very surprised. Really surprised with the things that happened so fast and quick resolution was provided. Thanks to Voxya and would love to share this story with all of my friends and family."

Jithendra Babu
Complaint filed against: Red Apple Fashion

Resolved

"I got my refund back in my bank Account. Thank you Voxya team for all your support and follow ups."

Hardik Bhalsod
Complaint filed against: Happy Easy Go

Resolved

"My refund has been credited to my account. Thanks to Voxya and Mamaearth."

Takhellambam M
Complaint filed against: MamaEarth

Resolved

"I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)"

Abhijit Dhote
Complaint filed against: Weddingz.in

Resolved

"I really thank you Voxya support team for quick support on Travolook refund issues, I got my refund amount. Indeed appreciate your quick help."

Santosh Dash
Complaint filed against: Travolook

Resolved

"Thanks Voxya for helping to resolve the issue."

Kadem Nagaraj G
Complaint filed against: Powermax Fitness

Resolved

"After my complaint was taken by Voxya. I got my refund. And also I got the explanation for the delay happened from the company side. Thank you very much voxya."

Rakesh Mari
Complaint filed against: Goibibo

Resolved

"I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied."

Preeti Anandan
Complaint filed against: Thrillophilia Adventure

Resolved

"I am very satisfied as I got an instant resolution from make my trip for my grievance."

Varun Kuzhikattil
Complaint filed against: MakeMyTrip

Resolved

"Thank you voxya team, my complaint has been listened to after posted at Voxya.com and they reverted to solve my issue. Thanks for this support Voxya team!"

Rajiv Kinger
Complaint filed against: NoBroker

Resolved

"My issue is resolved. I got the call from MMT and they refunded my amount. Thank you Voxya team. Thanks for being great help."

Mohd Afnan
Complaint filed against: MakeMyTrip

Resolved

"Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my complaint. Thanks for everything."

Mohammed Abdulrahim A
Complaint filed against: Dell

Resolved

"As it was not possible to send a Legal Notice to Air Asia International, I followed the lawyer's advice to raise the dispute and got a refund from the bank. Thank you so much."

Parvathy M
Complaint filed against: Air Asia

Resolved

"Thanks to Voxya, Goibibo responded and initiated a refund. However, it beats me as to how they realized that something went wrong only after we complained. More power to Voxya."

Kannan Vanangamudi
Complaint filed against: Goibibo

Resolved

"Voxya team helped me very much and they were there though out the issue resolution and without them I believe it is impossible to get justice. Thank you Voxya and team."

Leela Sai M Guggilam
Complaint filed against: Asus

Resolved

"Before logging my complaint in Voxya, I had approached the consumer forum which was a big disappointment. Voxya provided excellent service and resolved my complaint. I have received the refund from PepperFry."

Arijit Sengupta
Complaint filed against: PepperFry

Resolved

"Thank you soo much Voxya. After your Social Campaign and your email, AirIndia Express made correction in the Passenger name today."

Sulinder Singh
Complaint filed against: AirIndia Express

Resolved

"Because of you guys I received my hard earned money. Thanks a lot Voxya team for helping me in getting a refund from Travolook."

Nasir Karim
Complaint filed against: Travolook

Resolved

"Very nice service thanks a lot to you Voxya for supporting me. I will recommend Voxya to everyone!"

Rahul Sharma
Complaint filed against: CoinDCX

Resolved

"I am very satisfied with Voxya. It just gave me the double power to fight and finally my problem was solved! One of the finest site. Voxya, let the fight for justice continues."

Asish Behera
Complaint filed against: Nurserylive.com

Resolved

"I am happy with the support & fast output from the Voxya team. I suggest other consumers to use it and win the battle for their rights."

Nirav Shukla
Complaint filed against: Make My Trip

Resolved

"I am thankful to Voxya team for resolving my complaint within few days."

Rupak Mitra
Complaint filed against: Goibibo

Resolved

"Unbelievably fast and prompt result! I got my refund sooner than I expected. Thank you guys."

Saqib Khan
Complaint filed against: Teams Group

Resolved

"I am very much satisfied, since my complaint was resolved within a week. I got refund smoothly. My sincerest thanks to the entire Voxya team. It is really effective and quick."

SUNDARAPANDIAN M
Complaint filed against: Byjus

Resolved

"When no one is there to help you, Voxya is there. Voxya team helped me to get my refund when no helpline was provided by the bus vendor. Its a good initiative and I recommend it highly."

Krishan Sharma
Complaint filed against: Yatra.com

Resolved

"In this pandemic, Voxya helped me to get my hard earned money back. I've no words to explain how happy I am. If you are duped by online scams, come to Voxya for help."

Sainathan G Iyer
Complaint filed against: Travolook

Resolved

"Number of times I tried to get a refund from OYO but they did not bother. But after I approached Voxya, they nicely handled the matter and I got my refund."

Samit Brahmachari
Complaint filed against: OYO Hotels

Resolved

"Ontheshop refunded my money. I am very impressed with the service provided by Voxya. They have resolved my issue as soon as possible. Thanks for your support."

Debalina Ghosh
Complaint filed against: OntheShop

Resolved

"With umpteen number of follow ups through multiple communication mechanisms, my issue was not resolved. Voxya helped me to get my refund in just one day!"

S Harish
Complaint filed against: Xiaomi Mobiles

Resolved

"I am very satisfied with Voxya. I got a call from Swiggy that they have initiated the refund for the misplaced order and that they are apologetic about it."

Shruti Karanth
Complaint filed against: Swiggy

Resolved

"It was very hard to get response from share advisory company but legal notice from Voxya made them to refund the full amount along with Rs.100,000 compensation!"

Vasanthkumar K
Complaint filed against: Profit Aim Research

Resolved

"The Legal Notice is a very efficient tool to make large organizations listen to your complaint and respond sensibly. I have received a full refund for my order."

Kaushik Mandal
Complaint filed against: Pepperfry.com

Resolved

"Great Work by Voxya. I was waiting for a refund for 1.5 years. But after using Voxya, I received my refund within 1-2 months. Thanks!"

NAGA TEJA RAM K
Complaint filed against: Cleartrip

Resolved

"Thanks a lot, Voxya. The refund has been credited to my account together with an additional 5% amount as compensation."

Aman Verma
Complaint filed against: Flipkart

Resolved

"I was struggling from last one month for refund. But when Voxya started social campaign, the CEO of Zebpay contacted me directly to refund the amount. Billion thanks!"

Rahul Parmar
Complaint filed against: ZebPay

Resolved

"I tweeted about the issue before but I did not get any reply, until Voxya tweeted & tagged HappyEasyGo. I received the refund today after a long time. Thank you!"

Mrunmayee Palsule
Complaint filed against: HappyEasyGo

Resolved

"The social media sharing helped me a lot. I am thankful to Voxya for helping me. Thanks"

Kshitiz
Complaint filed against: Samsung

Resolved

"Awesome and kudos to the team, I am feeling blessed to have someone to hear and resolve our issues."

Manpreet K
Complaint filed against: Zomato

Resolved

"Thanks to Voxya, I have got the refund back from Byjus :)"

Mohammad Ashfaque
Complaint filed against: Byjus

Resolved

"I'm thankful to team Voxya for their instant help & support. I got reply from Shinehunts which I was not getting earlier. I will recommend this useful platform."

Abhilasha Bajpai
Complaint filed against: Shinehunts

Resolved

"Thanks Voxya team, because of your support I was able to reach concern persons to resolve my disputed case with multiple stakeholders."

Kushal Prahladbhai Prajapati
Complaint filed against: PayTM

Resolved

"Many thanks to the Voxya team. I got my refund on 14th Aug 2019. Thank you very much once again to get my refund in just 8 days!"

Jyotiranjan Pradhan
Complaint filed against: Club Mahindra Holidays

Resolved

"Thanks VERY...VERY MUCH VOXYA. With your help, I got the immediate response from the party and the issue resolved in no time."

Deba Prasad Mohanty
Complaint filed against: Razorpay

Resolved

"Thanks a lot for solving my problem, Voxya. I have received my refund from Flipkart."

Nirmala Mary
Complaint filed against: Flipkart

Resolved

"Thankful to Voxya. As soon as the company received the legal notice, they contacted me and refunded my money taking back their items."

Purushothama N
Complaint filed against: Max Serve Solutions Pvt Ltd

Resolved

"Bajaj Finserv refunded my amount. Voxya, thank you for your support."

Kantharaju HS
Complaint filed against: Bajaj Finserv

Resolved

"Thank you Voxya for your help and support. I got my refund from Club Mahindra."

Chaturbhuj Singh
Complaint filed against: Club Mahindra Holidays

Resolved

"Thank you so much Voxya I am fully satisfied. I appreciate your work, it's amazing."

Prince Kumar
Complaint filed against: Amazon

Resolved

"The company received the Legal notice and called me up to settle. They agreed to refund the amount. I thank Voxya for helping me resolve this issue."

Vijayasimha Ajarananda
Complaint filed against: Robu.in

Resolved

"I spoke 20 times with the Cleartrip but the problem was not solved. But after sharing the social media campaign, they responded positively & refunded."

Tangella Mallikarjuna Raju
Complaint filed against: Clear Trip

Resolved

"Rs.30000 refunded by the company. I am extremely happy with Voxya service and I wish you will keep on providing such service to people whoever struggling."

G Rajendra Prasad
Complaint filed against: Investment Reasearch Advisor

Resolved

"Thank you Voxya. Your efforts and help towards society and people like us are appreciated."

Rohit Kumar
Complaint filed against: Swiggy

Resolved

"Complaint is resolved. Thanks, Voxya. I got my applicable refund after a long time."

MOHIT SONI
Complaint filed against: Yatra

Resolved

"The amount has been refunded by OYO. Thanks for your service. I rate it excellent."

Nithin Das
Complaint filed against: Oyo Hotel

Resolved

"I am very happy that I contacted voxya.com for my problem. They helped me in getting my refund from Amazon in a very short period of time."

Abhishek Yadav
Complaint filed against: Amazon.in

Resolved

"The issue is resolved and Cheque received from Airtel. Thanks for helping me in this issue highly appreciated!"

Raja Rajangam
Complaint filed against: Airtel Digital Tv

Resolved

"I had issues with a refund from Yatra. Then I registered my complaint at Voxya and within few weeks I got my refund without contacting Yatra again."

Naveen R Kumar
Complaint filed against: Yatra.com

Resolved

"A big and a loud thank you to Voxya. I was in doubt whether my vehicle will get registered or not. It was not possible to get this done without you people."

Mohammed Siraj Ali
Complaint filed against: Jasper Industries

Resolved

"Thank you so much Voxya I am fully satisfied with your quick service."

Avinash Kumar
Complaint filed against: Swiggy

Resolved

"Within three days of registering my complaint, Airlines responded and arranged for the refund. I am grateful to Voxya for getting my problem solved."

TCS Prasad
Complaint filed against: Spice Jet

Resolved

"With Voxya I was able to handle a very difficult company. Thank you Voxya for helping me realize the power of consumer to speak up and get action!"

Sushil Mathew
Complaint filed against: Hathway Broadband Internet

Resolved

"I am fully satisfied with Voxya as it resolved my issue within 1 day. There is also an option to consult a lawyer at a very nominal price. Thanks Voxya."

Darshan Kumar Patel
Complaint filed against: OYO Rooms

Resolved

"My new mobile had problem and company refused to repair it but my problem was resolved through Voxya. Thank You Voxya."

Prabhakar Chaturvedi
Complaint filed against: Flipkart

Resolved

"*** VOXYA *** you are simply amazing. The common man needs you. Good job guys! "

Rakesh Shinde
Complaint filed against: Swiggy

Resolved

"My complaint was resolved quickly within 30 days. Voxya thanks a lot, my matter has been solved yesterday. So, I am highly thankful to you."

Mannu Datta
Complaint filed against: Tatasky

Resolved

"I am very satisfied with voxya team. Voxya is doing great job for consumers. My complaint was resolved with top priority. Thanks once again voxya."

Asif Belim
Complaint filed against: OYO Rooms

Resolved

"I posted a complaint at Voxya and then posted the link on Pepperfry's Facebook page. I got a call from Pepperfry CEO office and they initiated a refund quickly."

Anubhav Guha
Complaint filed against: Pepperfry

Resolved

"Thank you Voxya and team. My issue was resolved. I have been satisfied with your quick action."

Prasanth Didla
Complaint filed against: Delhivery

Resolved

"Voxya helped me to resolve the issue with PhonePe and I was able to receive my money back. Thanks team."

Hiteshbhai Jodhani
Complaint filed against: PhonePe

Resolved

"A lot of thanks to Voxya. I got my refund today. Moreover, the company called for an apology too."

Zeeshan
Complaint filed against: Labbaik Umrahs

Resolved

"I was waiting for my money for long. But Voxya sent Legal Notice to Wisdom Jobs through an Advocate and I got money within 3 weeks. Thanks for the support."

Syed Shabeer
Complaint filed against: Wisdom Jobs

Resolved

"I have been satisfied with the service provided by Voxya. My issue was resolved within hours of posting my complaint. Thank you voxya."

Raunak Surana
Complaint filed against: Swiggy

Resolved

"Its wonderful to have Voxya for resolving complaints for unsatisfactory services provided by the companies. My complaint has been resolved. Thank you so much!"

Jyoti Chaudhari
Complaint filed against: ClickOurStore

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