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Postal Complaints

Postal or courier service is considered to be one of the cheapest modes of communication. Postal services in India have rapidly grown over the last few decades. India is a country with the largest network of post offices with its number being more than 1.55 lacs as recorded in May 2008.

Well, India has many local and international courier companies providing postal service, but still, consumers file courier complaints at some point in time. Things can always go lousy such as late deliveries or items in the package get damaged, and the list can go on.

If you have encountered any such postal complaint with your courier company, you must have brought it to their notice, but many complaints against the courier company remain unresolved. According to stats in 2020, 1449 grievances are pending unresolved in the Indian Post Office and stats could be different for other courier companies.

There are more than 20 types of postal services with the most common being registered or speed post. Even though it is considered one of the safest means of communication, lapses have been seen over the past few years with various posts getting lost somewhere and not reaching its destination.

In this article, we have mentioned India's famous postal companies, and the types of courier complaints the customers face with them.

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Famous Postal or Courier Companies in India


1. Indian Post Office: Indian Postal Service serves as a backbone to the society with a network of almost 1,56,600 post offices in India, with nearly 90% operational in the rural part while the rest 10% in the urban area. Since 1854 Indian post offices have served the country. In the 1850’s they used to deliver happiness to people in 10 paisa postcards and yellow envelopes, and still, they are delivering happiness to people all around the globe. Today, there is no such village or town in our country, which is not covered by the Indian Postal Office. Also, it is a public or government courier service, so the charges of sending a parcel across the globe would be comparatively cheaper when compared to the other private courier companies.

2. Ecom Express: Ecom Express private limited is one of the leading logistic providers. It has more than 36,000+ employees currently working with them and is all geared up to create more employment opportunities in the future. Now, Ecom Express covers more than 27,000 pin codes and is delivering the packages to more than 2650+ cities. Their prime motto is to deliver the parcels with the utmost speed, safety, and reliability nationwide to all industries. They provide various services like Express Services, Digital Services, and Fulfillment services but many times they get complaints for courier service.

3. Delhivery: Founded in the year 2011, and headquartered in Gurugram, Harayana, Delhivery Pvt Ltd is one of the most trusted and leading brands, when it comes to sending parcels around the globe. Delhivery has a nationwide network, covering almost every country, state, district, the town as well as villages. They cover 17,500+ pin codes and 2300+ cities only in India. Delhivery is one of the most reliable courier companies for shipments. Even during the pandemic situation of COVID-19, when people were afraid of stepping out of their home, Delhivery courier company kept on working, so that they could fulfill the needs of society. But like any other player they too receive many complaints against them.

4. FedEx: Formed in the year 1973, FedEx, or rather Federal Express, is an American multinational delivery service company. The company is known for its overnight shipping services, along with providing real-time updates of the location of the parcel to the clients. Though this has become a common feature in today’s era, this system of tracking the location of packages or tracking AWB numbers was introduced by the FedEx courier company. FedEx courier company provides shipment facilities all around the globe. Currently, FedEx has 16 clearance facilities in India but sometimes they are unable to locate the whereabouts of their shipment.

5. DTDC Courier: Desk to Desk Courier and Cargo or DTDC Express Limited or DTDC is the same. It is an Indian courier company and handles more than twelve million shipments every month. The headquarters of DTDC is in Bangalore (now known as Bengaluru), Karnataka, India. Currently, DTDC has its presence in more than 500 district headquarters through its globally expanded network, covering more than 10,500 franchises and providing the customers with comprehensive and reliable services to 10,500 plus pin codes. DTDC serves in more than 240 international locations, including Canada, USA, UK, Hong Kong, and China. However, customers have filed complaints for missing parcels and no compensation for lost packages.

Types of Postal Complaints or Courier Complaints


With a commendable market share in courier, express and parcel market valuation at almost $4.29 billion, India’s courier and parcel delivery services have managed to make a mark in the entire world of being connected via postal services. But with this rate of growing numbers also comes certain discrepancies, which many times go unnoticed but some even become a topic of discussion.

Like every other service being offered, postal services have also had some minor and major mishaps making people angry over the services like items missing in the package, late deliveries, sometimes no deliveries at all and many more to count. Below is a little comprehensive list as to under what category your grievance might lie if you are to file complaints regarding inadequate or unsatisfactory service by the courier companies in your area.

1. Items missing
With local, national and international deliveries beyond and across the country, people have experienced items missing from their packages raising concerns regarding security and safety of deliverables. Dealing with such a grievance becomes a task in itself because sometimes you as a customer do not get precisely what is missing or might be missing in the package and end up complaining late.

2. Package stuck in customs
Handling of packages at customs has always been a concern with several mishaps coming in the news like un-traceable shipment, mishandling, rude behaviour of people at customs, issues of delivering sensitive packages across the border and many more. But parcels stuck at customs is something which is entirely not under one’s control and managing a track of the same is again a tedious job. Even big courier companies like FedEx and BlueDart have got such complaints registered in the past.

3. Late deliveries
This is a persistent issue, especially with Indian postal services - not getting deliveries on time. Late delivery is like a cherry on the cake of receiving the wrong post. When sending one package from one place to the other, you expect to get it delivered and thus might be taking a buffer for the same. But what if you get to know that you sent it on time, but it got delayed midway? If this has happened to you, then you are not alone as it has been and is a persistent issue with many.

4. Non-cooperative customer support
This is the most common grievance of customers that the customer support is rude and non-cooperative. People in the past have also complained about the lack of availability of the support staff or information regarding shipment. Not getting enough cooperation on post-delivery issues often keeps issues hanging midway and thus delays the resolving process.

5. Wrong products delivered
Wrong delivery is again a most common courier complaint that has been raised in the past by customers. This persistent mistake has refrained many people from using Indian postal services and might not even gain people’s trust if it persists in future as well.

6. No delivery
Not getting your package at all can be frustrating, and such frustrating customers often knock doors of their regional post offices in hopes of getting issues resolved. But to the absolute dismay, either not getting a satisfactory response or often, rude behaviour of support staff increases the pain of the consumers. They end up filing complaints against this issue but usually get delayed justice.

7. Damaged products delivered
Most people complain of mishandling of their packages despite instructions of “handle with caution” being communicated explicitly. No compensation for the same is another issue people face pretty commonly under this category. It is always very frustrating to first receive a damaged parcel and then getting no compensation for the loss from the courier companies.

How to file a complaint against the post office or the postman?



Public grievance portal is an initiative started by the Central Government for addressing the grievances of the general public. If you have any complaint regarding the behavior of the employees of the post office, you should contact the Postmaster in charge. You can even call the superintendent under whose jurisdiction the Post Office falls and express your dissatisfaction regarding the services of the Post Office.

1. Register a complaint at the customer care number of the Indian Post Office i.e. 18002666868.
2. Go to pgportal.gov.in (Public grievance portal) and get yourself registered.
3. Select lodge public grievance and then enter all your details and select the department.
4. If the complaint is not resolved, approach the Chief Postmaster General here : https://www.indiapost.gov.in/VAS/Pages/CustomerSupport/Guidelines-on-Complaints.aspx

How to resolve courier complaints or postal complaints?



So if you also have had a bad experience in the past with postal services, pretty much above listed possible grievances could be one which you might have faced or might face in future.

To resolve these complaints, you can always call or send an email to them on customer care. If the case goes worse, you can always take them to the consumer forum and file a complaint against them.

1. File support ticket/send an email:
You can always contact courier companies through their official website by going to their contact us section and by sending them an email. The websites and customer service emails of some leading courier companies are:

Delhivery - www.delhivery.com customer.support@delhivery.com
FedEx - www.fedex.com india@fedex.com
DTDC - www.dtdc.in customersupport@dtdc.com
Trackon Courier - www.trackoncourier.com
India Post - www.indiapost.gov.in
XpressBees Logistics - www.xpressbees.com customercare@xpressbees.com

2. Call Customer support:
One of the perfect ways to directly come in contact with the postal company is by contacting it through a phone call for customer support. All these well-known courier companies have a 24*7 working customer care number which helps in resolving complaints as they value customer feedback. The customer care number of some of the leading postal companies in India are :

Ecom Express Customer Care Number - +91-8376888888
FedEx India Customer Care Number - 1800 419 4343
DTDC Customer Care NUmber - +918025361410, +913340329819, +912233004444
Trackon Courier Customer Care Number - +918023417774, +914446617710, +918334043012, +911145593500, +912228510056
XpressBees Logistics Customer Care Number - 020-49116100

3. Send Legal Notice:
A consumer can send legal notice to Courier company in case it is unable to resolve his complaint. It is one of the efficient ways to handle the issue legally. Check below to know how to send a legal notice to a Courier company?

Step 1: Firstly, get a legal notice drafted by a lawyer.

Step 2: Check it properly and make sure it is signed by a lawyer.

Step 3: Keep a copy of it for future purposes.

Step 4: Send the legal notice to Courier company by registered post.

Step 5: Keep the slip or delivery report for evidence.

4. File consumer forum case:
Consumer forum deals with consumer complaints and you should approach the consumer forum if you feel that your rights as a consumer have been violated.

If the courier company is not responding to your complaints even after sending legal notice by a lawyer then you should file a case against it in a consumer court.

Here is how you can file a case in the consumer court?

Step 1: Intimate the aggrieved party via legal notice.
Step 2: Draft the consumer complaint.
Step 3: Attach all the relevant documents and proofs to support your complaint.
Step 4: Select the appropriate court or consumer forum for filing the complaint.
Step 5: Pay the prescribed court fee that is required to be paid along with the complaint.
Step 6: Submit the case along with the affidavit & fees in the court.

If you are looking for quick help then <a href="https://voxya.com/file-consumer-complaint?ref=onlComp">File a Complaint</a> at Voxya to resolve postal complaints or courier complaints. We take legal action by sending legal notice to the courier company addressing the issue. If the issue remains unresolved after sending Legal Notice then we help you in approaching the consumer forum. We generally receive about hundreds of postal complaints every month.

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Most Common Issue Reported for Postal Complaints

Delay in delivery

Package stuck in customs

No delivery

Item missing

Wrong delivery

Bad customer support

Wrong product was delivered

Lost Shipment Refund (Pickrr Technologies) ^Open

I Am A Client Of This Courier Aggregator Company Pickrr I Send A Parcel Thru This Company To My Buyers One Of The Shipment I Shipped In **/*/** The Shipment Marked As LOST In **/*/** And I Raised A Ticket In PIckrr On **/*/** That My Shipment I...

Jun 10, 2022 by Daarul Kitab

Service not provided (Drivezy) ^Open

Hi, I booked a Bike Honda XBlade from *rd June'** *AM to **th June'** *AM and paid Rs **** from Amazon Pay for the booking. And the money was paid successfully and on drivezy screen it was showing payment successful. But further I didn't got an...

Jun 02, 2022 by Pushker Nath Sahay

Transfer of Claim Amount (Delhivery Private Limited) ^Open

I booked house hold item on ** Nov **** through DELHIVERY private Ltd(Billa Logistics,Fatehpur,UP) to shift from Sheopur , Madhya Pradesh to Bangalore.These items were insured by ICICI LOMBARD through Billa Logistics. Items were delivered to Ba...

May 27, 2022 by Ramesh Kumar Chaurasia

International Package not Delivered (FedEx) ^Open

On **th March ****, a shipment from Poole, GB, arrived at the Destination Country, New Delhi, India. The package was shipped using FedEx International Priority Shipping Service, which was supposed to deliver by **st March ****. But that day, it...

May 14, 2022 by Anmol Gupta

Package not delivered (The Professional Courier) ^Open

I have booked a parcel of food items for onward delivery to Bangalore at their Tanuku office vide consignment no TNK***** ON **-**-****. Expected delivery date was **-**-****. Today is **-**-****. The parcel is lying in their Benagaluru- south ...

May 14, 2022 by Suryanarayanamurthy kolluri

Xpressbees Nondelivery of consignment but showing delivered False order history generation (Xpress Bees) ^Open

On **th April ****, Mr Ajay Jumani, owner of Shree Krishna Crystals, Mumbai, despatched crystal products worth around Rs. **** to my residence at Patna through Xpressbees. Shipping Id: **************. I never received the consignment. Upon ...

May 11, 2022 by GUNJIKA VISHWANATH MISRA

Package not delivered (Delhivery) ^Open

Delhivery AWB No. ************** Package booked on **-Apr-** at Ratlam to be send to Bangalore. Package was containing my bike, with household item boxes and few important documents. Booking person shared estimated delivery date **-** Apr, del...

Apr 29, 2022 by Abhishek Bhatt

Product not delivered shipped (Silky Hanger silkyhenger com ) ^Open

I placed an order online after I saw an ad on Instagram on April **, ****. Later, when I realised that the merchant has not shipped the products, I tried reaching out to them. It was then I realised that they don't have any helpline number or c...

Apr 22, 2022 by Shilpa Dubey

Damaged shipment (Gati kwe india) ^Open

I received my consignment with docket no. ********* which had a stone sculpture Lord Krishna. The consignment was received on damaged condition due to mishandling by courier boys. The parts have broken beyond repair and almost in bits and piece...

Apr 15, 2022 by Dimpy Modak

Freight amount taken but no service provided (Safexpress Private Limited) ^Open

We requested cargo pickup from Safexpress and it was picked up from our address in Sec-**, Faridabad by a Safexpress employee on **th April ****, and the cargo was booked on **th April ****. We paid the freight in full at the time of pickup as ...

Apr 14, 2022 by Sahil Dhiman

Package picked up but didn t update on site (Xpressbees Logistics) ^Open

XPRESSBEES bees courier partner picked up my product for replacement but he didn't Update it so that my product didn't reach on hub and i complaint about it but till now my issue not solved ...

Apr 12, 2022 by Jay Kumar Sharma

Delayed delivery by courier company (DTDC) ^Open

I sent very important parcel via dtdc from Pune to Vadodara. I asked on **th march by calling Pune branch of dtdc about whether it could be delivered the next day as it was very urgent. The respondent girl convinced that if you do air courier b...

Apr 03, 2022 by Yagnik Nadir

Package stuck in customs for days and fedex not taking any action or updating anything for more than (Fedex Courier Company) ^Open

My shipment booked through fedex is stuck in customs in bangalore for more than * days. fedex is not doing anything even after so many calls. Where as my other percel from dhl got cleared in a day. ...

Apr 02, 2022 by Sarbartha Sengupta

Package not delivered (Vrl Logistics Packers And Movers) ^Open

Hello actually my friend booked a parcel from Dharmapuri Tamilnadu to Nowrozabad in Madhya Pradesh on *th of March From VRL LOGISTICS after waiting for pleasant * days on **th I got a call from so-called "VRL Jabalpur" that your parcel came pl...

Mar 16, 2022 by G MANISH RAO

Mistaken Delivery Delhivery Courier Company (Delhivery) ^Open

Delhivery has delivered someone else's package, whose name is same as my father's name. I have been enduring a lot to get this corrected. Right from calling back the delivery executive immediately, to meeting the executive, to following his ins...

Mar 12, 2022 by Mohammad Asad Ahmed

Damaged delivery of shipment (Pikkol packers and movers Bangalore) ^Open

We used this company's service to move our household items from Bangalore to Siliguri in June ****. Our shipment arrived in Siliguri through a *rd company called Leo's. There was no representative from Pikkol to hand over our shipment. The stat...

Mar 12, 2022 by Sarita Ngarden

Package not delivered (Delhivery) ^Open

, I am Idhaya Devan from Tamil Nadu. TrueOverseas glass company sent one package for me on *th February but I didn't receive the package till now. I can't track my package also. Lorry Receipt no - *********. Sender Company name - Trueoverease...

Mar 10, 2022 by Idhaya Devan

Charged for express delivery and not delivered on time (BloomsVilla) ^Open

I had placed an order for birthday cake and flowers. While placing delivery, it provided an option of express delivery with extra charges. I paid for the same, expecting it will be done as promised. However, they did not deliver on time even af...

Mar 05, 2022 by Sumedh Nitnaware

Courier Package not being processed for long time (Express World Hub Courier Agency in Thrissur Kerala Near Swaraj round ) ^Open

I am having an extremely painful experience with this courier service over last * weeks in trying to send some parcels from Thrissur to USA. My experience: *. My parcel was picked up on Jan ** ****. Before pickup when enquiring about servi...

Feb 25, 2022 by C P Govindan

FALSE DELIVERY ATTEMPT (Delhivery) ^Open

HELLO DELHIVERY, AWB ************* THIS IS TO FURTHER HIGHLY ESCALATE THIS MATTER TO THE SENIOR MANAGEMENT AND THE MATTER IS HIGHLY ESCALATED TO SOCIAL MEDIA AS WELL FOR THE FOLLOWING REASON *. THE DELIVERY GUY SUBHADIP (**********) GA...

Feb 20, 2022 by Subhodeep Ganguly

Package not delivered (Ecom Express) ^Closed

Why is my package with AWB no. ********** not yet delivered ? ...

Oct 27, 2021 by Anju khundrakpam

Wrong product delivered (Ecom Exprees) ^Closed

Wrong product delivered and now company didn't pick up the call...

Oct 12, 2021 by Simran Puri

Wrong package (Ecomexpress Hubli) ^Closed

Actually I want return the order but Ecomexpress agents didn't respond I received a wrong package...

Oct 12, 2021 by ANUSHA NYAMATI

Package not delivered (E Com Express) ^Closed

I Had Ordered Earphone On */**/**** From Flipkart and delivery partner is E Com Express Delivery Date Was */**/****. Now **/**/**** Passed But They Did Not Delivered And Took *** Rs Advance Payment On Cash On Delivery Option. I had also gon...

Oct 12, 2021 by Dhananjay kadam

Parcel not delivered after 3 weeks (Pratham Air Express International Courier) ^Closed

I sent a parcel to my daughter in Singapore on ** September, ****. The courier had said it would reach in one week. It is now more than * weeks but it has still not reached. When I try to track the parcel, it says NO INFORMATION AVAILABLE. ...

Oct 10, 2021 by Shirish Limaye

My package has not been delivered and I m not able to contact them (Ecom Express) ^Closed

I had ordered a few products from Nykaa it was shipped the next day but, there is no update after that. I was supposed to receive my parcel yesterday but haven’t. Please do look into it Delivery Partner EcomExpress AWB Number **********...

Oct 10, 2021 by Divya

Wrong thing delivered (Ecom Express) ^Closed

I have ordered * Men Shirts-M. I have chosen these shirts from the available colour from online add. I have received the order on *.**.****. On opening the parcel, I found two Shirts there instead of three. Further, I did not choose these Shir...

Oct 07, 2021 by Dulal Chandra Das

Package not delivered (Ecom Exprees) ^Closed

I ordered a product from meesho ...they shipped it through ecom express.. package reached my place before *days from the date of estimation..they sent me sms on *st day that it will delivered today shaare the code waited whole day no call reciv...

Oct 07, 2021 by Shree

10 DAYS COMPLETED NOT DELIVERED (Ecom Express) ^Closed

DEAR SIR/MA'AM, Since ** days completed but the order is not delivered till now every day out for delivery but not delivered to the buyer since ** days completed please help me asap. I WILL FILE A LEGAL COMPLAINT REGARDING THE SAME AS YOU PIC...

Oct 06, 2021 by Samarth Goyal

Parcel not delivered (Blue dart) ^Closed

Blue dart has not delivered my parcel and they give the commitment * times to reschedule delivery but fail to delivered the parcel and finally the parcel got returned to bank (I have calls records for the same for reschedule commitment from blu...

Sep 16, 2021 by Kashish Joshi

Package was not delivered (Ecom Express) ^Closed

Delivery boy was worsted behaviour and asked for pickup product at delivery hub but not delivered product very bad behaviour Ecom Express pre-paid shipment ********** today. Name Namana Giri Please resolve this...

Sep 12, 2021 by Namana Giri

Proporly worng product deliver (Ecom Express) ^Closed

I'm not expected for meesho. This is totally wrong product. And this is not refund accepted. This is very very bad ...

Sep 06, 2021 by Dipa Bagdi

Said package was not delivered (Ecom Express) ^Closed

Mohamed , chennai ********** Actual booked Alpha smart watch instead , instead got something else, picked up delivery from their office even opened in front of them took photos , and now they are not accepting the item back ,even nicheshoping...

Aug 19, 2021 by Mohamed javed

My product is not delivered on time (Ecom Express) ^Closed

My product is not delivered on due date...... And after due date also they are not delivered the product or not interested to contact with the coustomer..... Resolve the issue as soon as possible...

Aug 18, 2021 by Abhinay panda

Irrelevant product (Ecom Express) ^Closed

The product is not for me, cant keep this in house please take it back...

Aug 18, 2021 by Boobal subramani

Package not Delivered (Ecom Express) ^Closed

Airway bill no ********** and ********** are lying at Hasan Karnataka since last week as the tracking details. The items are not moving from there.Tried to contact their customer care but no response ...

Aug 17, 2021 by Manikantan

Package not yet Shiped (Boodmo Spare Parts Expert (Boodmo.com)) ^Closed

I buy one product from Boodmo website on **th july.At that time they mention in the website that they will disptch the product on **th of august.I wait for the day to ship my product.On *th of august they changed The dat to **th of august.On **...

Aug 16, 2021 by Jittu varghese M

Product not delivered after reaching destination for 3 days (Ecom Express) ^Closed

Company tracking shows it reached destination since * days but the ecom express company does not deliver the parcel still now....

Aug 14, 2021 by Drkaili swu

Wrong product delivery (Ecom Express) ^Closed

Jewel set wrong delivery return kondu poga sonnathukku vakkuvatham...

Aug 01, 2021 by Mani

Package still not returned back (Fedex Courier Company) ^Closed

I have ordered one mattress from livpure on ** july that was about to deiliver to me on ** july that was potenially delayed by fedex then again they given a new date **th july.after repeated contacts through emails call to both fedex and livpur...

Jul 29, 2021 by Megha saini

Resolved

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Ramachal V
Complaint filed against: Byjus

Resolved

"The sales manager of the KFC agreed to add an additional product worth Rs.450 on my next KFC order from their outlet and he did that without any issues. Thanks to Voxya for helping in getting this sorted!"

Kimi Shrivastava
Complaint filed against: KFC

Resolved

"Thanks a lot Voxya, I was able to downgrade and get a refund. Voxya is revolutionary in bridging the gap between the Brands and Consumers in resolving issues. Appreciate your efforts! "

Sibi
Complaint filed against: No Broker

Resolved

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Shrishthi
Complaint filed against: Y Axis Overseas

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Chandan K S
Complaint filed against: Yamaha Motor

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Karthikeyan M
Complaint filed against: Act Fibernet

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"I have received my refund today, bringing closure to the scam case I was fighting. Thank you for your tireless efforts, expertise, and unwavering commitment to consumer rights."

Archana R
Complaint filed against: Royals Moonlight Resort

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Mahesh K
Complaint filed against: OYO

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"My plan was reinstated with extended time limit from No Broker. Thanks to Voxya team for their kind support."

Vikram B
Complaint filed against: Nobroker

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"My complaint is resolved.Thank you voxya team from saving me from mental trauma... kudos."

Monika P
Complaint filed against: Mpokket App

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Nishant Kumar
Complaint filed against: Hitachi AC

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Vadaria J R
Complaint filed against: Smartbuy

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"I'm very happy to inform you that this issue has been resolved today I've received my refund. !!!Thank you Voxya Team!!! "

Adil Khan
Complaint filed against: Udaan

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"I am very satisfied with Voxya services. They helped me to get the refund quickly."

Rebecca N
Complaint filed against: Thomas Cook

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"Whirlpool refunded my money after the legal notice was sent to them. In less than 4 months this issue was resolved, which probably would have taken years otherwise. THANK YOU."

Balaji C
Complaint filed against: Whirlpool India

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Madhu Chandra
Complaint filed against: Cleartrip

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"Thanks Voxya. You made it possible for a refund. Appreciate such cause. Thanks to NoBroker too for finally refunding service charge."

Roshan
Complaint filed against: No Broker

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"I was unable to get in touch with anyone in Byjus nor with my counselor regarding my problem for 3 months. But Voxya team helped me solve my issue very soon. Thank you!"

Mamta D
Complaint filed against: Byju's

Resolved

"Thank you Voxya Team for the quick action on my complaint. Due to the legal notice, Kurlon has replaced the mattress with a new one. Hope this will be of a better quality!"

Swati Bandana
Complaint filed against: Kurlon Mattress

Resolved

"The company immediately dispatched the vehicle within 3 days of receiving the legal notice from Voxya. Thanks to team Voxya as I have received the vehicle now. "

Binoy T
Complaint filed against: Maruti Suzuki

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"I am very happy with Voxya Team. They helped me to resolve my complaint quickly. Thanks, Voxya. I will recommend Voxya to everyone."

Mayur Pande
Complaint filed against: Yatra.com

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"I am very happy with the prompt actions and updates by Voxya. Lawyer was quick to draft & send the legal notice. Kindly close complaint as the refund has been credited."

Prashanth Rao
Complaint filed against: NoBroker

Resolved

"Great work, I liked the efficiency of the process and the fact that my complaint got resolved in less than a month, while I had been trying for the last 6 months."

Ananya Jindal
Complaint filed against: Dell

Resolved

"Voxya helped me send out a legal notice without much hassle which must have prompted MMT to react and resolve the matter. Thank you! "

Vishal Pawar
Complaint filed against: MakeMyTrip

Resolved

"Thank you Voxya team for helping me with the issue. I am amazed how fast the issue got resolved (within a day) which had been getting dragged since 20 days. Thanks again!"

Kimi Shrivastava
Complaint filed against: GoFirst Airlines

Resolved

"I am very satisfied with Voxya team. They guided us properly and prepared the Legal Notice properly and resolved complaint."

Syed Noorul Arefeen
Complaint filed against: Meesho

Resolved

"My two years of blood and sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice from your side. Thank you!"

Sachin A Rosario
Complaint filed against: Pepperfry

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"Very happy with the resolution of the issue. If I had not taken help from Voxya, I would not have gotten my refund."

Guru Magavi
Complaint filed against: Reliance Digital

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"I would like to thank Voxya for helping me in the resolution process. Rapido agreed to reimburse the expenditure amount and paid as well."

Rajani Kanth C
Complaint filed against: Rapido

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Nisha Bedi
Complaint filed against: Paio Accessories

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Roshin A Rahman
Complaint filed against: OYO

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Jithendra Babu
Complaint filed against: Red Apple Fashion

Resolved

"I got my refund back in my bank Account. Thank you Voxya team for all your support and follow ups."

Hardik Bhalsod
Complaint filed against: Happy Easy Go

Resolved

"My refund has been credited to my account. Thanks to Voxya and Mamaearth."

Takhellambam M
Complaint filed against: MamaEarth

Resolved

"I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)"

Abhijit Dhote
Complaint filed against: Weddingz.in

Resolved

"I really thank you Voxya support team for quick support on Travolook refund issues, I got my refund amount. Indeed appreciate your quick help."

Santosh Dash
Complaint filed against: Travolook

Resolved

"Thanks Voxya for helping to resolve the issue."

Kadem Nagaraj G
Complaint filed against: Powermax Fitness

Resolved

"After my complaint was taken by Voxya. I got my refund. And also I got the explanation for the delay happened from the company side. Thank you very much voxya."

Rakesh Mari
Complaint filed against: Goibibo

Resolved

"I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied."

Preeti Anandan
Complaint filed against: Thrillophilia Adventure

Resolved

"I am very satisfied as I got an instant resolution from make my trip for my grievance."

Varun Kuzhikattil
Complaint filed against: MakeMyTrip

Resolved

"Thank you voxya team, my complaint has been listened to after posted at Voxya.com and they reverted to solve my issue. Thanks for this support Voxya team!"

Rajiv Kinger
Complaint filed against: NoBroker

Resolved

"My issue is resolved. I got the call from MMT and they refunded my amount. Thank you Voxya team. Thanks for being great help."

Mohd Afnan
Complaint filed against: MakeMyTrip

Resolved

"Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my complaint. Thanks for everything."

Mohammed Abdulrahim A
Complaint filed against: Dell

Resolved

"As it was not possible to send a Legal Notice to Air Asia International, I followed the lawyer's advice to raise the dispute and got a refund from the bank. Thank you so much."

Parvathy M
Complaint filed against: Air Asia

Resolved

"Thanks to Voxya, Goibibo responded and initiated a refund. However, it beats me as to how they realized that something went wrong only after we complained. More power to Voxya."

Kannan Vanangamudi
Complaint filed against: Goibibo

Resolved

"Voxya team helped me very much and they were there though out the issue resolution and without them I believe it is impossible to get justice. Thank you Voxya and team."

Leela Sai M Guggilam
Complaint filed against: Asus

Resolved

"Before logging my complaint in Voxya, I had approached the consumer forum which was a big disappointment. Voxya provided excellent service and resolved my complaint. I have received the refund from PepperFry."

Arijit Sengupta
Complaint filed against: PepperFry

Resolved

"Thank you soo much Voxya. After your Social Campaign and your email, AirIndia Express made correction in the Passenger name today."

Sulinder Singh
Complaint filed against: AirIndia Express

Resolved

"Because of you guys I received my hard earned money. Thanks a lot Voxya team for helping me in getting a refund from Travolook."

Nasir Karim
Complaint filed against: Travolook

Resolved

"Very nice service thanks a lot to you Voxya for supporting me. I will recommend Voxya to everyone!"

Rahul Sharma
Complaint filed against: CoinDCX

Resolved

"I am very satisfied with Voxya. It just gave me the double power to fight and finally my problem was solved! One of the finest site. Voxya, let the fight for justice continues."

Asish Behera
Complaint filed against: Nurserylive.com

Resolved

"I am happy with the support & fast output from the Voxya team. I suggest other consumers to use it and win the battle for their rights."

Nirav Shukla
Complaint filed against: Make My Trip

Resolved

"I am thankful to Voxya team for resolving my complaint within few days."

Rupak Mitra
Complaint filed against: Goibibo

Resolved

"Unbelievably fast and prompt result! I got my refund sooner than I expected. Thank you guys."

Saqib Khan
Complaint filed against: Teams Group

Resolved

"I am very much satisfied, since my complaint was resolved within a week. I got refund smoothly. My sincerest thanks to the entire Voxya team. It is really effective and quick."

SUNDARAPANDIAN M
Complaint filed against: Byjus

Resolved

"When no one is there to help you, Voxya is there. Voxya team helped me to get my refund when no helpline was provided by the bus vendor. Its a good initiative and I recommend it highly."

Krishan Sharma
Complaint filed against: Yatra.com

Resolved

"In this pandemic, Voxya helped me to get my hard earned money back. I've no words to explain how happy I am. If you are duped by online scams, come to Voxya for help."

Sainathan G Iyer
Complaint filed against: Travolook

Resolved

"Number of times I tried to get a refund from OYO but they did not bother. But after I approached Voxya, they nicely handled the matter and I got my refund."

Samit Brahmachari
Complaint filed against: OYO Hotels

Resolved

"Ontheshop refunded my money. I am very impressed with the service provided by Voxya. They have resolved my issue as soon as possible. Thanks for your support."

Debalina Ghosh
Complaint filed against: OntheShop

Resolved

"With umpteen number of follow ups through multiple communication mechanisms, my issue was not resolved. Voxya helped me to get my refund in just one day!"

S Harish
Complaint filed against: Xiaomi Mobiles

Resolved

"I am very satisfied with Voxya. I got a call from Swiggy that they have initiated the refund for the misplaced order and that they are apologetic about it."

Shruti Karanth
Complaint filed against: Swiggy

Resolved

"It was very hard to get response from share advisory company but legal notice from Voxya made them to refund the full amount along with Rs.100,000 compensation!"

Vasanthkumar K
Complaint filed against: Profit Aim Research

Resolved

"The Legal Notice is a very efficient tool to make large organizations listen to your complaint and respond sensibly. I have received a full refund for my order."

Kaushik Mandal
Complaint filed against: Pepperfry.com

Resolved

"Great Work by Voxya. I was waiting for a refund for 1.5 years. But after using Voxya, I received my refund within 1-2 months. Thanks!"

NAGA TEJA RAM K
Complaint filed against: Cleartrip

Resolved

"Thanks a lot, Voxya. The refund has been credited to my account together with an additional 5% amount as compensation."

Aman Verma
Complaint filed against: Flipkart

Resolved

"I was struggling from last one month for refund. But when Voxya started social campaign, the CEO of Zebpay contacted me directly to refund the amount. Billion thanks!"

Rahul Parmar
Complaint filed against: ZebPay

Resolved

"I tweeted about the issue before but I did not get any reply, until Voxya tweeted & tagged HappyEasyGo. I received the refund today after a long time. Thank you!"

Mrunmayee Palsule
Complaint filed against: HappyEasyGo

Resolved

"The social media sharing helped me a lot. I am thankful to Voxya for helping me. Thanks"

Kshitiz
Complaint filed against: Samsung

Resolved

"Awesome and kudos to the team, I am feeling blessed to have someone to hear and resolve our issues."

Manpreet K
Complaint filed against: Zomato

Resolved

"Thanks to Voxya, I have got the refund back from Byjus :)"

Mohammad Ashfaque
Complaint filed against: Byjus

Resolved

"I'm thankful to team Voxya for their instant help & support. I got reply from Shinehunts which I was not getting earlier. I will recommend this useful platform."

Abhilasha Bajpai
Complaint filed against: Shinehunts

Resolved

"Thanks Voxya team, because of your support I was able to reach concern persons to resolve my disputed case with multiple stakeholders."

Kushal Prahladbhai Prajapati
Complaint filed against: PayTM

Resolved

"Many thanks to the Voxya team. I got my refund on 14th Aug 2019. Thank you very much once again to get my refund in just 8 days!"

Jyotiranjan Pradhan
Complaint filed against: Club Mahindra Holidays

Resolved

"Thanks VERY...VERY MUCH VOXYA. With your help, I got the immediate response from the party and the issue resolved in no time."

Deba Prasad Mohanty
Complaint filed against: Razorpay

Resolved

"Thanks a lot for solving my problem, Voxya. I have received my refund from Flipkart."

Nirmala Mary
Complaint filed against: Flipkart

Resolved

"Thankful to Voxya. As soon as the company received the legal notice, they contacted me and refunded my money taking back their items."

Purushothama N
Complaint filed against: Max Serve Solutions Pvt Ltd

Resolved

"Bajaj Finserv refunded my amount. Voxya, thank you for your support."

Kantharaju HS
Complaint filed against: Bajaj Finserv

Resolved

"Thank you Voxya for your help and support. I got my refund from Club Mahindra."

Chaturbhuj Singh
Complaint filed against: Club Mahindra Holidays

Resolved

"Thank you so much Voxya I am fully satisfied. I appreciate your work, it's amazing."

Prince Kumar
Complaint filed against: Amazon

Resolved

"The company received the Legal notice and called me up to settle. They agreed to refund the amount. I thank Voxya for helping me resolve this issue."

Vijayasimha Ajarananda
Complaint filed against: Robu.in

Resolved

"I spoke 20 times with the Cleartrip but the problem was not solved. But after sharing the social media campaign, they responded positively & refunded."

Tangella Mallikarjuna Raju
Complaint filed against: Clear Trip

Resolved

"Rs.30000 refunded by the company. I am extremely happy with Voxya service and I wish you will keep on providing such service to people whoever struggling."

G Rajendra Prasad
Complaint filed against: Investment Reasearch Advisor

Resolved

"Thank you Voxya. Your efforts and help towards society and people like us are appreciated."

Rohit Kumar
Complaint filed against: Swiggy

Resolved

"Complaint is resolved. Thanks, Voxya. I got my applicable refund after a long time."

MOHIT SONI
Complaint filed against: Yatra

Resolved

"The amount has been refunded by OYO. Thanks for your service. I rate it excellent."

Nithin Das
Complaint filed against: Oyo Hotel

Resolved

"I am very happy that I contacted voxya.com for my problem. They helped me in getting my refund from Amazon in a very short period of time."

Abhishek Yadav
Complaint filed against: Amazon.in

Resolved

"The issue is resolved and Cheque received from Airtel. Thanks for helping me in this issue highly appreciated!"

Raja Rajangam
Complaint filed against: Airtel Digital Tv

Resolved

"I had issues with a refund from Yatra. Then I registered my complaint at Voxya and within few weeks I got my refund without contacting Yatra again."

Naveen R Kumar
Complaint filed against: Yatra.com

Resolved

"A big and a loud thank you to Voxya. I was in doubt whether my vehicle will get registered or not. It was not possible to get this done without you people."

Mohammed Siraj Ali
Complaint filed against: Jasper Industries

Resolved

"Thank you so much Voxya I am fully satisfied with your quick service."

Avinash Kumar
Complaint filed against: Swiggy

Resolved

"Within three days of registering my complaint, Airlines responded and arranged for the refund. I am grateful to Voxya for getting my problem solved."

TCS Prasad
Complaint filed against: Spice Jet

Resolved

"With Voxya I was able to handle a very difficult company. Thank you Voxya for helping me realize the power of consumer to speak up and get action!"

Sushil Mathew
Complaint filed against: Hathway Broadband Internet

Resolved

"I am fully satisfied with Voxya as it resolved my issue within 1 day. There is also an option to consult a lawyer at a very nominal price. Thanks Voxya."

Darshan Kumar Patel
Complaint filed against: OYO Rooms

Resolved

"My new mobile had problem and company refused to repair it but my problem was resolved through Voxya. Thank You Voxya."

Prabhakar Chaturvedi
Complaint filed against: Flipkart

Resolved

"*** VOXYA *** you are simply amazing. The common man needs you. Good job guys! "

Rakesh Shinde
Complaint filed against: Swiggy

Resolved

"My complaint was resolved quickly within 30 days. Voxya thanks a lot, my matter has been solved yesterday. So, I am highly thankful to you."

Mannu Datta
Complaint filed against: Tatasky

Resolved

"I am very satisfied with voxya team. Voxya is doing great job for consumers. My complaint was resolved with top priority. Thanks once again voxya."

Asif Belim
Complaint filed against: OYO Rooms

Resolved

"I posted a complaint at Voxya and then posted the link on Pepperfry's Facebook page. I got a call from Pepperfry CEO office and they initiated a refund quickly."

Anubhav Guha
Complaint filed against: Pepperfry

Resolved

"Thank you Voxya and team. My issue was resolved. I have been satisfied with your quick action."

Prasanth Didla
Complaint filed against: Delhivery

Resolved

"Voxya helped me to resolve the issue with PhonePe and I was able to receive my money back. Thanks team."

Hiteshbhai Jodhani
Complaint filed against: PhonePe

Resolved

"A lot of thanks to Voxya. I got my refund today. Moreover, the company called for an apology too."

Zeeshan
Complaint filed against: Labbaik Umrahs

Resolved

"I was waiting for my money for long. But Voxya sent Legal Notice to Wisdom Jobs through an Advocate and I got money within 3 weeks. Thanks for the support."

Syed Shabeer
Complaint filed against: Wisdom Jobs

Resolved

"I have been satisfied with the service provided by Voxya. My issue was resolved within hours of posting my complaint. Thank you voxya."

Raunak Surana
Complaint filed against: Swiggy

Resolved

"Its wonderful to have Voxya for resolving complaints for unsatisfactory services provided by the companies. My complaint has been resolved. Thank you so much!"

Jyoti Chaudhari
Complaint filed against: ClickOurStore

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