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Postal Complaints

Postal or courier service is considered to be one of the cheapest modes of communication. Postal services in India have rapidly grown over the last few decades. India is a country with the largest network of post offices with its number being more than 1.55 lacs as recorded in May 2008.

Well, India has many local and international courier companies providing postal service, but still, consumers file courier complaints at some point in time. Things can always go lousy such as late deliveries or items in the package get damaged, and the list can go on.

If you have encountered any such postal complaint with your courier company, you must have brought it to their notice, but many complaints against the courier company remain unresolved. According to stats in 2020, 1449 grievances are pending unresolved in the Indian Post Office and stats could be different for other courier companies.

There are more than 20 types of postal services with the most common being registered or speed post. Even though it is considered one of the safest means of communication, lapses have been seen over the past few years with various posts getting lost somewhere and not reaching its destination.

In this article, we have mentioned India's famous postal companies, and the types of courier complaints the customers face with them.

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Famous Postal or Courier Companies in India


1. Indian Post Office: Indian Postal Service serves as a backbone to the society with a network of almost 1,56,600 post offices in India, with nearly 90% operational in the rural part while the rest 10% in the urban area. Since 1854 Indian post offices have served the country. In the 1850’s they used to deliver happiness to people in 10 paisa postcards and yellow envelopes, and still, they are delivering happiness to people all around the globe. Today, there is no such village or town in our country, which is not covered by the Indian Postal Office. Also, it is a public or government courier service, so the charges of sending a parcel across the globe would be comparatively cheaper when compared to the other private courier companies.

2. Ecom Express: Ecom Express private limited is one of the leading logistic providers. It has more than 36,000+ employees currently working with them and is all geared up to create more employment opportunities in the future. Now, Ecom Express covers more than 27,000 pin codes and is delivering the packages to more than 2650+ cities. Their prime motto is to deliver the parcels with the utmost speed, safety, and reliability nationwide to all industries. They provide various services like Express Services, Digital Services, and Fulfillment services but many times they get complaints for courier service.

3. Delhivery: Founded in the year 2011, and headquartered in Gurugram, Harayana, Delhivery Pvt Ltd is one of the most trusted and leading brands, when it comes to sending parcels around the globe. Delhivery has a nationwide network, covering almost every country, state, district, the town as well as villages. They cover 17,500+ pin codes and 2300+ cities only in India. Delhivery is one of the most reliable courier companies for shipments. Even during the pandemic situation of COVID-19, when people were afraid of stepping out of their home, Delhivery courier company kept on working, so that they could fulfill the needs of society. But like any other player they too receive many complaints against them.

4. FedEx: Formed in the year 1973, FedEx, or rather Federal Express, is an American multinational delivery service company. The company is known for its overnight shipping services, along with providing real-time updates of the location of the parcel to the clients. Though this has become a common feature in today’s era, this system of tracking the location of packages or tracking AWB numbers was introduced by the FedEx courier company. FedEx courier company provides shipment facilities all around the globe. Currently, FedEx has 16 clearance facilities in India but sometimes they are unable to locate the whereabouts of their shipment.

5. DTDC Courier: Desk to Desk Courier and Cargo or DTDC Express Limited or DTDC is the same. It is an Indian courier company and handles more than twelve million shipments every month. The headquarters of DTDC is in Bangalore (now known as Bengaluru), Karnataka, India. Currently, DTDC has its presence in more than 500 district headquarters through its globally expanded network, covering more than 10,500 franchises and providing the customers with comprehensive and reliable services to 10,500 plus pin codes. DTDC serves in more than 240 international locations, including Canada, USA, UK, Hong Kong, and China. However, customers have filed complaints for missing parcels and no compensation for lost packages.

Types of Postal Complaints or Courier Complaints


With a commendable market share in courier, express and parcel market valuation at almost $4.29 billion, India’s courier and parcel delivery services have managed to make a mark in the entire world of being connected via postal services. But with this rate of growing numbers also comes certain discrepancies, which many times go unnoticed but some even become a topic of discussion.

Like every other service being offered, postal services have also had some minor and major mishaps making people angry over the services like items missing in the package, late deliveries, sometimes no deliveries at all and many more to count. Below is a little comprehensive list as to under what category your grievance might lie if you are to file complaints regarding inadequate or unsatisfactory service by the courier companies in your area.

1. Items missing
With local, national and international deliveries beyond and across the country, people have experienced items missing from their packages raising concerns regarding security and safety of deliverables. Dealing with such a grievance becomes a task in itself because sometimes you as a customer do not get precisely what is missing or might be missing in the package and end up complaining late.

2. Package stuck in customs
Handling of packages at customs has always been a concern with several mishaps coming in the news like un-traceable shipment, mishandling, rude behaviour of people at customs, issues of delivering sensitive packages across the border and many more. But parcels stuck at customs is something which is entirely not under one’s control and managing a track of the same is again a tedious job. Even big courier companies like FedEx and BlueDart have got such complaints registered in the past.

3. Late deliveries
This is a persistent issue, especially with Indian postal services - not getting deliveries on time. Late delivery is like a cherry on the cake of receiving the wrong post. When sending one package from one place to the other, you expect to get it delivered and thus might be taking a buffer for the same. But what if you get to know that you sent it on time, but it got delayed midway? If this has happened to you, then you are not alone as it has been and is a persistent issue with many.

4. Non-cooperative customer support
This is the most common grievance of customers that the customer support is rude and non-cooperative. People in the past have also complained about the lack of availability of the support staff or information regarding shipment. Not getting enough cooperation on post-delivery issues often keeps issues hanging midway and thus delays the resolving process.

5. Wrong products delivered
Wrong delivery is again a most common courier complaint that has been raised in the past by customers. This persistent mistake has refrained many people from using Indian postal services and might not even gain people’s trust if it persists in future as well.

6. No delivery
Not getting your package at all can be frustrating, and such frustrating customers often knock doors of their regional post offices in hopes of getting issues resolved. But to the absolute dismay, either not getting a satisfactory response or often, rude behaviour of support staff increases the pain of the consumers. They end up filing complaints against this issue but usually get delayed justice.

7. Damaged products delivered
Most people complain of mishandling of their packages despite instructions of “handle with caution” being communicated explicitly. No compensation for the same is another issue people face pretty commonly under this category. It is always very frustrating to first receive a damaged parcel and then getting no compensation for the loss from the courier companies.

How to file a complaint against the post office or the postman?



Public grievance portal is an initiative started by the Central Government for addressing the grievances of the general public. If you have any complaint regarding the behavior of the employees of the post office, you should contact the Postmaster in charge. You can even call the superintendent under whose jurisdiction the Post Office falls and express your dissatisfaction regarding the services of the Post Office.

1. Register a complaint at the customer care number of the Indian Post Office i.e. 18002666868.
2. Go to pgportal.gov.in (Public grievance portal) and get yourself registered.
3. Select lodge public grievance and then enter all your details and select the department.
4. If the complaint is not resolved, approach the Chief Postmaster General here : https://www.indiapost.gov.in/VAS/Pages/CustomerSupport/Guidelines-on-Complaints.aspx

How to resolve courier complaints or postal complaints?



So if you also have had a bad experience in the past with postal services, pretty much above listed possible grievances could be one which you might have faced or might face in future.

To resolve these complaints, you can always call or send an email to them on customer care. If the case goes worse, you can always take them to the consumer forum and file a complaint against them.

1. File support ticket/send an email:
You can always contact courier companies through their official website by going to their contact us section and by sending them an email. The websites and customer service emails of some leading courier companies are:

Delhivery - www.delhivery.com customer.support@delhivery.com
FedEx - www.fedex.com india@fedex.com
DTDC - www.dtdc.in customersupport@dtdc.com
Trackon Courier - www.trackoncourier.com
India Post - www.indiapost.gov.in
XpressBees Logistics - www.xpressbees.com customercare@xpressbees.com

2. Call Customer support:
One of the perfect ways to directly come in contact with the postal company is by contacting it through a phone call for customer support. All these well-known courier companies have a 24*7 working customer care number which helps in resolving complaints as they value customer feedback. The customer care number of some of the leading postal companies in India are :

Ecom Express Customer Care Number - +91-8376888888
FedEx India Customer Care Number - 1800 419 4343
DTDC Customer Care NUmber - +918025361410, +913340329819, +912233004444
Trackon Courier Customer Care Number - +918023417774, +914446617710, +918334043012, +911145593500, +912228510056
XpressBees Logistics Customer Care Number - 020-49116100

3. Send Legal Notice:
A consumer can send legal notice to Courier company in case it is unable to resolve his complaint. It is one of the efficient ways to handle the issue legally. Check below to know how to send a legal notice to a Courier company?

Step 1: Firstly, get a legal notice drafted by a lawyer.

Step 2: Check it properly and make sure it is signed by a lawyer.

Step 3: Keep a copy of it for future purposes.

Step 4: Send the legal notice to Courier company by registered post.

Step 5: Keep the slip or delivery report for evidence.

4. File consumer forum case:
Consumer forum deals with consumer complaints and you should approach the consumer forum if you feel that your rights as a consumer have been violated.

If the courier company is not responding to your complaints even after sending legal notice by a lawyer then you should file a case against it in a consumer court.

Here is how you can file a case in the consumer court?

Step 1: Intimate the aggrieved party via legal notice.
Step 2: Draft the consumer complaint.
Step 3: Attach all the relevant documents and proofs to support your complaint.
Step 4: Select the appropriate court or consumer forum for filing the complaint.
Step 5: Pay the prescribed court fee that is required to be paid along with the complaint.
Step 6: Submit the case along with the affidavit & fees in the court.

If you are looking for quick help then <a href="https://voxya.com/file-consumer-complaint?ref=onlComp">File a Complaint</a> at Voxya to resolve postal complaints or courier complaints. We take legal action by sending legal notice to the courier company addressing the issue. If the issue remains unresolved after sending Legal Notice then we help you in approaching the consumer forum. We generally receive about hundreds of postal complaints every month.

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Most Common Issue Reported for Postal Complaints

Delay in delivery

Package stuck in customs

No delivery

Item missing

Wrong delivery

Bad customer support

Wrong product was delivered

Damaged product return not picked (Shadowfax Delivery ) ^Open

LCD weight machine delivered on July ** product is fully damaged same day raised return product is damaged but next your person came product is damaged not picked next I will raised ** times return next time ...

Aug 20, 2021 by Sridharan Kaliyamurthy

Courier Executive Misbehaved acted like a goon (Delhivery) ^Open

Delhivery is probably one of the best service provider in the New Delhi/ NCR Region. I really value the work and professionalism you guys have. This is first time I have faced such a huge disappointment from you people. The delivery person th...

Aug 18, 2021 by Mohsin

Package not delivered and lost it (Skyking Courier Private Limited) ^Open

I have sent a * KG of parcel from Jharkhand to Bangalore on **/**/****, Which has reached SR Nagar Branch, Bangalore on **/**/****. The status became out of delivery on **/**/**** and till now its the same as out of delivery. I have done a mul...

Aug 17, 2021 by Sumeet Sahu

Package not delivered (Delivery com) ^Open

Tracking ID - *************, My Parcel Pickup Dt-**/JULY/**** Varanasi to surat till date Not Delivered today **/AUG/**** , i complain lots of time but no responded, everyday my delivery estimated time change. please help me, i mail lots of t...

Aug 12, 2021 by sujata chanda

Overcharged and damaged goods (Glovve Packers And Movers Llp) ^Open

The company's sale representative shared a quote of **** for the items he asked for relocating. During quotation preperation, he never informed that if there are any items left mentioning, they will be charged extra. Even in quotation also, the...

Aug 08, 2021 by Vijay Singh

Laptop completely damaged in transit (Delhivery) ^Open

I had couriered a laptop from Kolkata to Gurgaon with AWB ************* on **th July and in transit they broke the laptop in pieces. After ** days of follow up they said they won't pay me anything for the damage. They destroyed my laptop worth ...

Aug 06, 2021 by Shoaib Ahmed

Advance payment done but service not provided (Reba Logistic) ^Open

I was searching for the transportation service to pick my household items from sadabad UP to talwandi bhai, punjab. I was planning to transport the above mentioned item on Friday **.**.****. I don't know from where my mobile number was catched ...

Aug 06, 2021 by Sunil kumar

Full payment done but service not provided (Reba Logistic) ^Open

Aug 05, 2021 by Sunil kumar

Customised Product Not Delivered Fake Delivery Remarks (Shiprocket) ^Open

I have booked a parcel on Shiprocket for shipping an order through Delhivery (AWB *************). This was a customised product that was specially made-to-order for the buyer. Delhivery updated on **nd July that customer refused the deliver...

Aug 04, 2021 by Nooruddin Hussain

Package not delivered (Leo Packers And Movers India) ^Open

I contracted Leo Packers and Movers India Private Limited on **-September-**** via Invoice No H ***** for packing my household goods from Hyderabad, safe storage, and then transport to my residence in Bangalore. As part of the quotation I also ...

Aug 04, 2021 by Tom Jose

Insured Laptop delivered physically damaged (dtdc courier delhi) ^Open

Hi, I did booked an insured courier(Laptop) through DTDC Mahaveer enclave, Delhi outlet on **nd July **** from Delhi to Mumbai, on the DTDC outlet laptop was inspected thoroughly before packing it and no issues were identified. On **th Ju...

Aug 02, 2021 by Shubham Tiwari

Package not Delivered (Prasad International Courier) ^Open

My Parents has sent a courier to Germany as a gift through Prasad International Courier Chittoor branch in Dec-****. Till now it was not received by the receiver or sent back to the sender. Still they are telling that they are working on it and...

Aug 02, 2021 by Bindulatha Donadula

Gati Product delivered was damaged (Gati Packers and Movers) ^Open

I transported my product planetary mixer MRP Rs.***** and OTG oven **ltr MRP Rs. *****. However, the planetary mixer was dislocated at the back and the paint and thin layers were scrapped. The OTG on the other hand had a dent. The package clear...

Jul 29, 2021 by Anjali

Electronic Items and Household Goods Delivered in Badly Damaged condition despite paying for Insuran (Gati Kwe) ^Open

On **th April **** i had booked Gati Kwe to pack and transport all my household items from Bangalore to Siliguri. The Gati Team (which i may add included very young boys less then ** years old) came and packed everything and loaded my items on ...

Jul 28, 2021 by Stefan Erasmus

Express delivery not reached as said (st courier chennai) ^Open

I paid *** extra cost for express delivery but the parcel didnt reached as said. I reached after * days like normal delivery. When i asked them they regret to return my money back and No answer....

Jul 27, 2021 by Yeswanth

Refund of Customs duty paid due to the negligence of Turkish Airlines (Turkish cargo) ^Open

We imported one consignment from Wood Mizer , Poland through Turkish Cargo (AWB ***- ********) . The shipment was booked **.**.**** against AWB ***-******** from Poland and the same has been arrived on **.**.****. But Turkish Cargo team in Indi...

Jul 21, 2021 by Biswas G

No support and incorrect weight disputes and no clarity (Shiprocket) ^Open

This Is On Behalf Of Kali Traders An MSME Manufacturing Unit In Delhi And I Am Using Shiprocket Services From Past * Months. I Have Been Manufacturing And Shipping One Design Of Stand Which Is Just * Inch Broad Hollow Iron Pipe With *ft Le...

Jul 15, 2021 by Dhruvica Agrawal

One box was undelivered out of entire consignment (Goodrich Packers And Movers) ^Open

We have booked consignment of ** boxes + refrigerator and bike for transport from Bangalore to Ajmer, but when we received it was only ** boxes + refrigerator and fuel injection set of bike was also broken. Missing details * box and bike bro...

Jul 15, 2021 by Ichchhansh jetley

Prepaid Order not delivered but showing as delivered (Xpressbees) ^Open

The delivery person is ignoring my call. He has not delivered my prepaid order and says he has delivered m when I confronted he started ignoring my calls. The number of delivery person is **********. He has either misplaced my package or delive...

Jul 10, 2021 by Archana iyer

Package not delivered (Fedex Courier Company) ^Open

Tracking number #************, reached Patna on *nd July, today is *th July ****, no one came for the delivery, not even a phone call or a text message about the shipment. Finally I went to the FedEx office in Patna where they said the item is ...

Jul 09, 2021 by Sunil Prakash

Fraud by feild executive (E Com Express) ^Closed

The field executive who came for delivered he took extra *** rupees but order amount is *** he too *** the awb number **********...

Oct 18, 2020 by Reshma

Ecom Express Product delivery not marked as delivered (Ecom Express) ^Closed

Tracking ID **********. I ordered product in flipkart. Product delivered by Ecom. But i received msg like ACTION REQUIRED! The delivery attempt for your shipment with Tracking ID ********** has failed. To confirm delivery or to cancel th...

Oct 18, 2020 by Magudesh

Order not delivered (Ecom Express) ^Closed

I ordered from Amazon via ecom express . I received the call from ecom express delivery person he said I can't deliver your parcel due to the address is not under ecom express. I called both customer care Amazon and ecom express customer serv...

Oct 17, 2020 by Shakur surve

Package not delivered (Homex Packers And Movers) ^Closed

I moved a package containing * boxes using Homex Packers and Movers on **nd August **** from Bangalore to Guwahati. It has been * weeks since the items were picked up from my Bangalore residence, they promised to deliver the item within * da...

Oct 17, 2020 by Tanmay Kakati

Delay in delivering the package (Ecom Express) ^Closed

Awb: ********* The shipment order was placed made on oct ** for return pickup from nagpur to pune hub of oneassist Shipment was picked up on oct **th, and the shipment is still in trnasit as on oct **. As per latest tracking update ...

Oct 15, 2020 by Vivek shegaonkar

Package delivered but not mentioned as delivered (Ecom Express) ^Closed

I ordered product in flipkart. It was delivered by Ecom on **th. But Accidently cancel the product in flipkart. I got the Product by Ecom. But the Ecom delivery boy asking the product. Please return the product. Since no delivery updated in ...

Oct 13, 2020 by Magudesh

Package Not Delivered (Dtdc Courier) ^Closed

i bought the product from onlyssd.com. order id - (*****) Shipping via DTDC Tracking id - (M********), delivery Date October **. delay in delivery and wrong tracking update....

Oct 12, 2020 by Bhaswar Mandal

Package not delivered (Ecom Express) ^Closed

AWB - ********** They are stating the lord not deliver our package as it has been locked. I have been calling them for more than * days and everyone gives a different response. ...

Oct 12, 2020 by Adele Johnson

Missing shipment (Ecom Delivery ) ^Closed

No package was approached to get delivered but status for the same shows delivered, even after repeated complaints and email in the past one and half month the missing package was not made to delivered....

Oct 11, 2020 by Shubham S

Cheated by a puppy shipping company (Met global logistics private limited) ^Closed

I have ordered for a puppy to a person and he shipped the puppy through a pet relocating company named "met global logistics" at first I was asked money for the shipment of the puppy ,then later on for several reasons like crate charges , vacci...

Oct 10, 2020 by Swetha

Package nor being delivered (Ecom Express) ^Closed

This is the *th order that is not being delivered by Ecom express. Every time I try reaching them they keep disconnecting my call. No resolution in spite of contacting them multiple times....

Oct 06, 2020 by Nithin Sreeroop. A

Product is not delivered which was ordered from mango people shop (Ecom Delivery ) ^Closed

I have ordered a slipper from mango people which was handled to ecomexpress for delivery on *th September **** but till now I didn't get that product and the status is showing as delivered from **th September. From one month I am struggling so ...

Oct 06, 2020 by Swagat mahapatra

Package not delivered on time (Post Office Poonamallee SO) ^Closed

I have sent my answer sheet to Kalai Bharathi B.Ed. College, Padmapuram, Pallipat Tk. Tiruvallur Dist on **.**.**** through Speed post from Poonamallee, Tiruvallur District, the parcel has not reached to the destination till **.**.****, which h...

Oct 03, 2020 by J LATHA

Items broken in packages (Safe Quality Packers And Movers ) ^Closed

I had booked Safe Quality Movers and Packers for my shifting from bangalore to kolkata. They did deliver my packages but all the glass utensils were broken inside. I also paid extra to them for the insurance of all my items, if lost or broken. ...

Sep 30, 2020 by Asmita maity

Package not delivered (Ecom Express) ^Closed

I ordered some masks from Allen Solley and the same were to be delivered on **th Sept. The Ecom executive called me on **th evening and requested in the order could be delivered next day as he was stuck in traffic. I said it was ok. I waited fo...

Sep 30, 2020 by Anjali Dhotre

Package not delivered (Ecom Express) ^Closed

I was supposed to receive my order on **rd september,the delivery agency just contacted me once and I couldnt answer the call.. I called back immediately and the number was not reachable, waited for * days- no response, so contacted ecom expres...

Sep 28, 2020 by Blessina P

Double Payment (Ecom Express Private Limited) ^Closed

This is regarding part of Ajio order no.FL********** and AWB(DNMX Checked Long Shirt with Buttoned Flap Pockets) delivered on */**/** and ***/- was paid by COD Method.(Google Pay) A double payment occured since the first payment via Google P...

Sep 24, 2020 by Risa Rasheed

Package not delivered (Ecom Express) ^Closed

My order with tracking ID ********** shows delivered but I didn't get it. I didn't get any calls from the courier or my neighbors didn't get the package either. I have already complained multiple times to ecom but there has been no response fro...

Sep 24, 2020 by Rehana

This company is a big fraud (Ecom Express) ^Closed

I ordered some medicine from *mg and it was supposed to deliver in District and Session court Padrauna, Gorakhpur. Address is well known place in while District so no one can say address in not traceable. The day when packet recieved to courier...

Sep 22, 2020 by Akhtar Ansari

Attitude of the delivery boy (Delhivery) ^Closed

I have a complaint to file against the delivery boy as he has no ethics and patience with his duty. Instead of doing his work like a normal delivery boy. He is shouting and showing tantrums to the customer and it’s not acceptable. It is under...

Sep 21, 2020 by Kunam gyamar

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Ramachal V
Complaint filed against: Byjus

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Complaint filed against: KFC

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Sibi
Complaint filed against: No Broker

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Shrishthi
Complaint filed against: Y Axis Overseas

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Chandan K S
Complaint filed against: Yamaha Motor

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Karthikeyan M
Complaint filed against: Act Fibernet

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Archana R
Complaint filed against: Royals Moonlight Resort

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Mahesh K
Complaint filed against: OYO

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Vikram B
Complaint filed against: Nobroker

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Monika P
Complaint filed against: Mpokket App

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Nishant Kumar
Complaint filed against: Hitachi AC

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Vadaria J R
Complaint filed against: Smartbuy

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Adil Khan
Complaint filed against: Udaan

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Rebecca N
Complaint filed against: Thomas Cook

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Balaji C
Complaint filed against: Whirlpool India

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Madhu Chandra
Complaint filed against: Cleartrip

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Complaint filed against: No Broker

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Mamta D
Complaint filed against: Byju's

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Swati Bandana
Complaint filed against: Kurlon Mattress

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Binoy T
Complaint filed against: Maruti Suzuki

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Mayur Pande
Complaint filed against: Yatra.com

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Complaint filed against: NoBroker

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Ananya Jindal
Complaint filed against: Dell

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Vishal Pawar
Complaint filed against: MakeMyTrip

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Complaint filed against: GoFirst Airlines

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Complaint filed against: Meesho

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Sachin A Rosario
Complaint filed against: Pepperfry

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Guru Magavi
Complaint filed against: Reliance Digital

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Complaint filed against: Rapido

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Complaint filed against: OYO

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Complaint filed against: Red Apple Fashion

Resolved

"I got my refund back in my bank Account. Thank you Voxya team for all your support and follow ups."

Hardik Bhalsod
Complaint filed against: Happy Easy Go

Resolved

"My refund has been credited to my account. Thanks to Voxya and Mamaearth."

Takhellambam M
Complaint filed against: MamaEarth

Resolved

"I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)"

Abhijit Dhote
Complaint filed against: Weddingz.in

Resolved

"I really thank you Voxya support team for quick support on Travolook refund issues, I got my refund amount. Indeed appreciate your quick help."

Santosh Dash
Complaint filed against: Travolook

Resolved

"Thanks Voxya for helping to resolve the issue."

Kadem Nagaraj G
Complaint filed against: Powermax Fitness

Resolved

"After my complaint was taken by Voxya. I got my refund. And also I got the explanation for the delay happened from the company side. Thank you very much voxya."

Rakesh Mari
Complaint filed against: Goibibo

Resolved

"I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied."

Preeti Anandan
Complaint filed against: Thrillophilia Adventure

Resolved

"I am very satisfied as I got an instant resolution from make my trip for my grievance."

Varun Kuzhikattil
Complaint filed against: MakeMyTrip

Resolved

"Thank you voxya team, my complaint has been listened to after posted at Voxya.com and they reverted to solve my issue. Thanks for this support Voxya team!"

Rajiv Kinger
Complaint filed against: NoBroker

Resolved

"My issue is resolved. I got the call from MMT and they refunded my amount. Thank you Voxya team. Thanks for being great help."

Mohd Afnan
Complaint filed against: MakeMyTrip

Resolved

"Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my complaint. Thanks for everything."

Mohammed Abdulrahim A
Complaint filed against: Dell

Resolved

"As it was not possible to send a Legal Notice to Air Asia International, I followed the lawyer's advice to raise the dispute and got a refund from the bank. Thank you so much."

Parvathy M
Complaint filed against: Air Asia

Resolved

"Thanks to Voxya, Goibibo responded and initiated a refund. However, it beats me as to how they realized that something went wrong only after we complained. More power to Voxya."

Kannan Vanangamudi
Complaint filed against: Goibibo

Resolved

"Voxya team helped me very much and they were there though out the issue resolution and without them I believe it is impossible to get justice. Thank you Voxya and team."

Leela Sai M Guggilam
Complaint filed against: Asus

Resolved

"Before logging my complaint in Voxya, I had approached the consumer forum which was a big disappointment. Voxya provided excellent service and resolved my complaint. I have received the refund from PepperFry."

Arijit Sengupta
Complaint filed against: PepperFry

Resolved

"Thank you soo much Voxya. After your Social Campaign and your email, AirIndia Express made correction in the Passenger name today."

Sulinder Singh
Complaint filed against: AirIndia Express

Resolved

"Because of you guys I received my hard earned money. Thanks a lot Voxya team for helping me in getting a refund from Travolook."

Nasir Karim
Complaint filed against: Travolook

Resolved

"Very nice service thanks a lot to you Voxya for supporting me. I will recommend Voxya to everyone!"

Rahul Sharma
Complaint filed against: CoinDCX

Resolved

"I am very satisfied with Voxya. It just gave me the double power to fight and finally my problem was solved! One of the finest site. Voxya, let the fight for justice continues."

Asish Behera
Complaint filed against: Nurserylive.com

Resolved

"I am happy with the support & fast output from the Voxya team. I suggest other consumers to use it and win the battle for their rights."

Nirav Shukla
Complaint filed against: Make My Trip

Resolved

"I am thankful to Voxya team for resolving my complaint within few days."

Rupak Mitra
Complaint filed against: Goibibo

Resolved

"Unbelievably fast and prompt result! I got my refund sooner than I expected. Thank you guys."

Saqib Khan
Complaint filed against: Teams Group

Resolved

"I am very much satisfied, since my complaint was resolved within a week. I got refund smoothly. My sincerest thanks to the entire Voxya team. It is really effective and quick."

SUNDARAPANDIAN M
Complaint filed against: Byjus

Resolved

"When no one is there to help you, Voxya is there. Voxya team helped me to get my refund when no helpline was provided by the bus vendor. Its a good initiative and I recommend it highly."

Krishan Sharma
Complaint filed against: Yatra.com

Resolved

"In this pandemic, Voxya helped me to get my hard earned money back. I've no words to explain how happy I am. If you are duped by online scams, come to Voxya for help."

Sainathan G Iyer
Complaint filed against: Travolook

Resolved

"Number of times I tried to get a refund from OYO but they did not bother. But after I approached Voxya, they nicely handled the matter and I got my refund."

Samit Brahmachari
Complaint filed against: OYO Hotels

Resolved

"Ontheshop refunded my money. I am very impressed with the service provided by Voxya. They have resolved my issue as soon as possible. Thanks for your support."

Debalina Ghosh
Complaint filed against: OntheShop

Resolved

"With umpteen number of follow ups through multiple communication mechanisms, my issue was not resolved. Voxya helped me to get my refund in just one day!"

S Harish
Complaint filed against: Xiaomi Mobiles

Resolved

"I am very satisfied with Voxya. I got a call from Swiggy that they have initiated the refund for the misplaced order and that they are apologetic about it."

Shruti Karanth
Complaint filed against: Swiggy

Resolved

"It was very hard to get response from share advisory company but legal notice from Voxya made them to refund the full amount along with Rs.100,000 compensation!"

Vasanthkumar K
Complaint filed against: Profit Aim Research

Resolved

"The Legal Notice is a very efficient tool to make large organizations listen to your complaint and respond sensibly. I have received a full refund for my order."

Kaushik Mandal
Complaint filed against: Pepperfry.com

Resolved

"Great Work by Voxya. I was waiting for a refund for 1.5 years. But after using Voxya, I received my refund within 1-2 months. Thanks!"

NAGA TEJA RAM K
Complaint filed against: Cleartrip

Resolved

"Thanks a lot, Voxya. The refund has been credited to my account together with an additional 5% amount as compensation."

Aman Verma
Complaint filed against: Flipkart

Resolved

"I was struggling from last one month for refund. But when Voxya started social campaign, the CEO of Zebpay contacted me directly to refund the amount. Billion thanks!"

Rahul Parmar
Complaint filed against: ZebPay

Resolved

"I tweeted about the issue before but I did not get any reply, until Voxya tweeted & tagged HappyEasyGo. I received the refund today after a long time. Thank you!"

Mrunmayee Palsule
Complaint filed against: HappyEasyGo

Resolved

"The social media sharing helped me a lot. I am thankful to Voxya for helping me. Thanks"

Kshitiz
Complaint filed against: Samsung

Resolved

"Awesome and kudos to the team, I am feeling blessed to have someone to hear and resolve our issues."

Manpreet K
Complaint filed against: Zomato

Resolved

"Thanks to Voxya, I have got the refund back from Byjus :)"

Mohammad Ashfaque
Complaint filed against: Byjus

Resolved

"I'm thankful to team Voxya for their instant help & support. I got reply from Shinehunts which I was not getting earlier. I will recommend this useful platform."

Abhilasha Bajpai
Complaint filed against: Shinehunts

Resolved

"Thanks Voxya team, because of your support I was able to reach concern persons to resolve my disputed case with multiple stakeholders."

Kushal Prahladbhai Prajapati
Complaint filed against: PayTM

Resolved

"Many thanks to the Voxya team. I got my refund on 14th Aug 2019. Thank you very much once again to get my refund in just 8 days!"

Jyotiranjan Pradhan
Complaint filed against: Club Mahindra Holidays

Resolved

"Thanks VERY...VERY MUCH VOXYA. With your help, I got the immediate response from the party and the issue resolved in no time."

Deba Prasad Mohanty
Complaint filed against: Razorpay

Resolved

"Thanks a lot for solving my problem, Voxya. I have received my refund from Flipkart."

Nirmala Mary
Complaint filed against: Flipkart

Resolved

"Thankful to Voxya. As soon as the company received the legal notice, they contacted me and refunded my money taking back their items."

Purushothama N
Complaint filed against: Max Serve Solutions Pvt Ltd

Resolved

"Bajaj Finserv refunded my amount. Voxya, thank you for your support."

Kantharaju HS
Complaint filed against: Bajaj Finserv

Resolved

"Thank you Voxya for your help and support. I got my refund from Club Mahindra."

Chaturbhuj Singh
Complaint filed against: Club Mahindra Holidays

Resolved

"Thank you so much Voxya I am fully satisfied. I appreciate your work, it's amazing."

Prince Kumar
Complaint filed against: Amazon

Resolved

"The company received the Legal notice and called me up to settle. They agreed to refund the amount. I thank Voxya for helping me resolve this issue."

Vijayasimha Ajarananda
Complaint filed against: Robu.in

Resolved

"I spoke 20 times with the Cleartrip but the problem was not solved. But after sharing the social media campaign, they responded positively & refunded."

Tangella Mallikarjuna Raju
Complaint filed against: Clear Trip

Resolved

"Rs.30000 refunded by the company. I am extremely happy with Voxya service and I wish you will keep on providing such service to people whoever struggling."

G Rajendra Prasad
Complaint filed against: Investment Reasearch Advisor

Resolved

"Thank you Voxya. Your efforts and help towards society and people like us are appreciated."

Rohit Kumar
Complaint filed against: Swiggy

Resolved

"Complaint is resolved. Thanks, Voxya. I got my applicable refund after a long time."

MOHIT SONI
Complaint filed against: Yatra

Resolved

"The amount has been refunded by OYO. Thanks for your service. I rate it excellent."

Nithin Das
Complaint filed against: Oyo Hotel

Resolved

"I am very happy that I contacted voxya.com for my problem. They helped me in getting my refund from Amazon in a very short period of time."

Abhishek Yadav
Complaint filed against: Amazon.in

Resolved

"The issue is resolved and Cheque received from Airtel. Thanks for helping me in this issue highly appreciated!"

Raja Rajangam
Complaint filed against: Airtel Digital Tv

Resolved

"I had issues with a refund from Yatra. Then I registered my complaint at Voxya and within few weeks I got my refund without contacting Yatra again."

Naveen R Kumar
Complaint filed against: Yatra.com

Resolved

"A big and a loud thank you to Voxya. I was in doubt whether my vehicle will get registered or not. It was not possible to get this done without you people."

Mohammed Siraj Ali
Complaint filed against: Jasper Industries

Resolved

"Thank you so much Voxya I am fully satisfied with your quick service."

Avinash Kumar
Complaint filed against: Swiggy

Resolved

"Within three days of registering my complaint, Airlines responded and arranged for the refund. I am grateful to Voxya for getting my problem solved."

TCS Prasad
Complaint filed against: Spice Jet

Resolved

"With Voxya I was able to handle a very difficult company. Thank you Voxya for helping me realize the power of consumer to speak up and get action!"

Sushil Mathew
Complaint filed against: Hathway Broadband Internet

Resolved

"I am fully satisfied with Voxya as it resolved my issue within 1 day. There is also an option to consult a lawyer at a very nominal price. Thanks Voxya."

Darshan Kumar Patel
Complaint filed against: OYO Rooms

Resolved

"My new mobile had problem and company refused to repair it but my problem was resolved through Voxya. Thank You Voxya."

Prabhakar Chaturvedi
Complaint filed against: Flipkart

Resolved

"*** VOXYA *** you are simply amazing. The common man needs you. Good job guys! "

Rakesh Shinde
Complaint filed against: Swiggy

Resolved

"My complaint was resolved quickly within 30 days. Voxya thanks a lot, my matter has been solved yesterday. So, I am highly thankful to you."

Mannu Datta
Complaint filed against: Tatasky

Resolved

"I am very satisfied with voxya team. Voxya is doing great job for consumers. My complaint was resolved with top priority. Thanks once again voxya."

Asif Belim
Complaint filed against: OYO Rooms

Resolved

"I posted a complaint at Voxya and then posted the link on Pepperfry's Facebook page. I got a call from Pepperfry CEO office and they initiated a refund quickly."

Anubhav Guha
Complaint filed against: Pepperfry

Resolved

"Thank you Voxya and team. My issue was resolved. I have been satisfied with your quick action."

Prasanth Didla
Complaint filed against: Delhivery

Resolved

"Voxya helped me to resolve the issue with PhonePe and I was able to receive my money back. Thanks team."

Hiteshbhai Jodhani
Complaint filed against: PhonePe

Resolved

"A lot of thanks to Voxya. I got my refund today. Moreover, the company called for an apology too."

Zeeshan
Complaint filed against: Labbaik Umrahs

Resolved

"I was waiting for my money for long. But Voxya sent Legal Notice to Wisdom Jobs through an Advocate and I got money within 3 weeks. Thanks for the support."

Syed Shabeer
Complaint filed against: Wisdom Jobs

Resolved

"I have been satisfied with the service provided by Voxya. My issue was resolved within hours of posting my complaint. Thank you voxya."

Raunak Surana
Complaint filed against: Swiggy

Resolved

"Its wonderful to have Voxya for resolving complaints for unsatisfactory services provided by the companies. My complaint has been resolved. Thank you so much!"

Jyoti Chaudhari
Complaint filed against: ClickOurStore

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