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Postal Complaints

Postal or courier service is considered to be one of the cheapest modes of communication. Postal services in India have rapidly grown over the last few decades. India is a country with the largest network of post offices with its number being more than 1.55 lacs as recorded in May 2008.

Well, India has many local and international courier companies providing postal service, but still, consumers file courier complaints at some point in time. Things can always go lousy such as late deliveries or items in the package get damaged, and the list can go on.

If you have encountered any such postal complaint with your courier company, you must have brought it to their notice, but many complaints against the courier company remain unresolved. According to stats in 2020, 1449 grievances are pending unresolved in the Indian Post Office and stats could be different for other courier companies.

There are more than 20 types of postal services with the most common being registered or speed post. Even though it is considered one of the safest means of communication, lapses have been seen over the past few years with various posts getting lost somewhere and not reaching its destination.

In this article, we have mentioned India's famous postal companies, and the types of courier complaints the customers face with them.

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Famous Postal or Courier Companies in India


1. Indian Post Office: Indian Postal Service serves as a backbone to the society with a network of almost 1,56,600 post offices in India, with nearly 90% operational in the rural part while the rest 10% in the urban area. Since 1854 Indian post offices have served the country. In the 1850’s they used to deliver happiness to people in 10 paisa postcards and yellow envelopes, and still, they are delivering happiness to people all around the globe. Today, there is no such village or town in our country, which is not covered by the Indian Postal Office. Also, it is a public or government courier service, so the charges of sending a parcel across the globe would be comparatively cheaper when compared to the other private courier companies.

2. Ecom Express: Ecom Express private limited is one of the leading logistic providers. It has more than 36,000+ employees currently working with them and is all geared up to create more employment opportunities in the future. Now, Ecom Express covers more than 27,000 pin codes and is delivering the packages to more than 2650+ cities. Their prime motto is to deliver the parcels with the utmost speed, safety, and reliability nationwide to all industries. They provide various services like Express Services, Digital Services, and Fulfillment services but many times they get complaints for courier service.

3. Delhivery: Founded in the year 2011, and headquartered in Gurugram, Harayana, Delhivery Pvt Ltd is one of the most trusted and leading brands, when it comes to sending parcels around the globe. Delhivery has a nationwide network, covering almost every country, state, district, the town as well as villages. They cover 17,500+ pin codes and 2300+ cities only in India. Delhivery is one of the most reliable courier companies for shipments. Even during the pandemic situation of COVID-19, when people were afraid of stepping out of their home, Delhivery courier company kept on working, so that they could fulfill the needs of society. But like any other player they too receive many complaints against them.

4. FedEx: Formed in the year 1973, FedEx, or rather Federal Express, is an American multinational delivery service company. The company is known for its overnight shipping services, along with providing real-time updates of the location of the parcel to the clients. Though this has become a common feature in today’s era, this system of tracking the location of packages or tracking AWB numbers was introduced by the FedEx courier company. FedEx courier company provides shipment facilities all around the globe. Currently, FedEx has 16 clearance facilities in India but sometimes they are unable to locate the whereabouts of their shipment.

5. DTDC Courier: Desk to Desk Courier and Cargo or DTDC Express Limited or DTDC is the same. It is an Indian courier company and handles more than twelve million shipments every month. The headquarters of DTDC is in Bangalore (now known as Bengaluru), Karnataka, India. Currently, DTDC has its presence in more than 500 district headquarters through its globally expanded network, covering more than 10,500 franchises and providing the customers with comprehensive and reliable services to 10,500 plus pin codes. DTDC serves in more than 240 international locations, including Canada, USA, UK, Hong Kong, and China. However, customers have filed complaints for missing parcels and no compensation for lost packages.

Types of Postal Complaints or Courier Complaints


With a commendable market share in courier, express and parcel market valuation at almost $4.29 billion, India’s courier and parcel delivery services have managed to make a mark in the entire world of being connected via postal services. But with this rate of growing numbers also comes certain discrepancies, which many times go unnoticed but some even become a topic of discussion.

Like every other service being offered, postal services have also had some minor and major mishaps making people angry over the services like items missing in the package, late deliveries, sometimes no deliveries at all and many more to count. Below is a little comprehensive list as to under what category your grievance might lie if you are to file complaints regarding inadequate or unsatisfactory service by the courier companies in your area.

1. Items missing
With local, national and international deliveries beyond and across the country, people have experienced items missing from their packages raising concerns regarding security and safety of deliverables. Dealing with such a grievance becomes a task in itself because sometimes you as a customer do not get precisely what is missing or might be missing in the package and end up complaining late.

2. Package stuck in customs
Handling of packages at customs has always been a concern with several mishaps coming in the news like un-traceable shipment, mishandling, rude behaviour of people at customs, issues of delivering sensitive packages across the border and many more. But parcels stuck at customs is something which is entirely not under one’s control and managing a track of the same is again a tedious job. Even big courier companies like FedEx and BlueDart have got such complaints registered in the past.

3. Late deliveries
This is a persistent issue, especially with Indian postal services - not getting deliveries on time. Late delivery is like a cherry on the cake of receiving the wrong post. When sending one package from one place to the other, you expect to get it delivered and thus might be taking a buffer for the same. But what if you get to know that you sent it on time, but it got delayed midway? If this has happened to you, then you are not alone as it has been and is a persistent issue with many.

4. Non-cooperative customer support
This is the most common grievance of customers that the customer support is rude and non-cooperative. People in the past have also complained about the lack of availability of the support staff or information regarding shipment. Not getting enough cooperation on post-delivery issues often keeps issues hanging midway and thus delays the resolving process.

5. Wrong products delivered
Wrong delivery is again a most common courier complaint that has been raised in the past by customers. This persistent mistake has refrained many people from using Indian postal services and might not even gain people’s trust if it persists in future as well.

6. No delivery
Not getting your package at all can be frustrating, and such frustrating customers often knock doors of their regional post offices in hopes of getting issues resolved. But to the absolute dismay, either not getting a satisfactory response or often, rude behaviour of support staff increases the pain of the consumers. They end up filing complaints against this issue but usually get delayed justice.

7. Damaged products delivered
Most people complain of mishandling of their packages despite instructions of “handle with caution” being communicated explicitly. No compensation for the same is another issue people face pretty commonly under this category. It is always very frustrating to first receive a damaged parcel and then getting no compensation for the loss from the courier companies.

How to file a complaint against the post office or the postman?



Public grievance portal is an initiative started by the Central Government for addressing the grievances of the general public. If you have any complaint regarding the behavior of the employees of the post office, you should contact the Postmaster in charge. You can even call the superintendent under whose jurisdiction the Post Office falls and express your dissatisfaction regarding the services of the Post Office.

1. Register a complaint at the customer care number of the Indian Post Office i.e. 18002666868.
2. Go to pgportal.gov.in (Public grievance portal) and get yourself registered.
3. Select lodge public grievance and then enter all your details and select the department.
4. If the complaint is not resolved, approach the Chief Postmaster General here : https://www.indiapost.gov.in/VAS/Pages/CustomerSupport/Guidelines-on-Complaints.aspx

How to resolve courier complaints or postal complaints?



So if you also have had a bad experience in the past with postal services, pretty much above listed possible grievances could be one which you might have faced or might face in future.

To resolve these complaints, you can always call or send an email to them on customer care. If the case goes worse, you can always take them to the consumer forum and file a complaint against them.

1. File support ticket/send an email:
You can always contact courier companies through their official website by going to their contact us section and by sending them an email. The websites and customer service emails of some leading courier companies are:

Delhivery - www.delhivery.com customer.support@delhivery.com
FedEx - www.fedex.com india@fedex.com
DTDC - www.dtdc.in customersupport@dtdc.com
Trackon Courier - www.trackoncourier.com
India Post - www.indiapost.gov.in
XpressBees Logistics - www.xpressbees.com customercare@xpressbees.com

2. Call Customer support:
One of the perfect ways to directly come in contact with the postal company is by contacting it through a phone call for customer support. All these well-known courier companies have a 24*7 working customer care number which helps in resolving complaints as they value customer feedback. The customer care number of some of the leading postal companies in India are :

Ecom Express Customer Care Number - +91-8376888888
FedEx India Customer Care Number - 1800 419 4343
DTDC Customer Care NUmber - +918025361410, +913340329819, +912233004444
Trackon Courier Customer Care Number - +918023417774, +914446617710, +918334043012, +911145593500, +912228510056
XpressBees Logistics Customer Care Number - 020-49116100

3. Send Legal Notice:
A consumer can send legal notice to Courier company in case it is unable to resolve his complaint. It is one of the efficient ways to handle the issue legally. Check below to know how to send a legal notice to a Courier company?

Step 1: Firstly, get a legal notice drafted by a lawyer.

Step 2: Check it properly and make sure it is signed by a lawyer.

Step 3: Keep a copy of it for future purposes.

Step 4: Send the legal notice to Courier company by registered post.

Step 5: Keep the slip or delivery report for evidence.

4. File consumer forum case:
Consumer forum deals with consumer complaints and you should approach the consumer forum if you feel that your rights as a consumer have been violated.

If the courier company is not responding to your complaints even after sending legal notice by a lawyer then you should file a case against it in a consumer court.

Here is how you can file a case in the consumer court?

Step 1: Intimate the aggrieved party via legal notice.
Step 2: Draft the consumer complaint.
Step 3: Attach all the relevant documents and proofs to support your complaint.
Step 4: Select the appropriate court or consumer forum for filing the complaint.
Step 5: Pay the prescribed court fee that is required to be paid along with the complaint.
Step 6: Submit the case along with the affidavit & fees in the court.

If you are looking for quick help then <a href="https://voxya.com/file-consumer-complaint?ref=onlComp">File a Complaint</a> at Voxya to resolve postal complaints or courier complaints. We take legal action by sending legal notice to the courier company addressing the issue. If the issue remains unresolved after sending Legal Notice then we help you in approaching the consumer forum. We generally receive about hundreds of postal complaints every month.

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Most Common Issue Reported for Postal Complaints

Delay in delivery

Package stuck in customs

No delivery

Item missing

Wrong delivery

Bad customer support

Wrong product was delivered

Non delivery of parcel (Ondot Couriers Express Cargo Ltd ) ^Open

My mother was supposed to receive a parcel which was sent through Ondot Courier & Express Cargo with Tracking No ***********. During the month of april, a person called from this number - ********** and asked me to pickup the package from the o...

Nov 24, 2021 by Abhiran Halder

Package accepted but not delivered (Pickmycourier Logistic) ^Open

BOOKING ORDER NO. ***** When I booked this package I clearly mentioned that it was urgent as it was Amazon Delivery Return Package with a time limit for return and was assured it will reach USA in * to * working days. The package was collecte...

Nov 20, 2021 by Lekshminarayanan Gopalakrishnan

Package not delivered (Fed Ex) ^Open

My package not delivered more than * month. Package stuck at customs and no update from fedex....

Nov 18, 2021 by Vishnu Sukumaran

Package not delivered (Delhivery Courier Company) ^Open

I had book a dhani physical card, my tracking no is-**************, I had order on **th October, they give me tracking I'd, as I track my package it's showing that our delivery person is on the way , but still there is no calls no message from...

Nov 17, 2021 by Ritesh Tiwari

Courier missing not delivered (Proffesional courier services) ^Open

NCH (consumer complaint no-*******) dear sir myself prakash acharya from (karimnagar ,telangana) C/No=KMR******* date -**/**/**** ,,my parcel not delivered then i complaint registered TPC website date-**/**/**** (complaint no -CRM******) ...

Oct 29, 2021 by Prakash acharya

Excess charge and Deficiency of Services by Cargo Company (Country Cargo Packers And Movers) ^Open

I Had Booked Goods Via Country Cargo Packers And Movers On *th October Where * Items Were Picked Up From My Home. I Was Charged ****/- For **.*** Kgs Of Total Weight Which Was Promised To Be Delivered By *th October But Was Delivered On **th Oc...

Oct 28, 2021 by Swetam Kumar

Package received in damage condition and also one of my shipment not received (delhivery com) ^Open

Sir, i booked my household items from delhi to jorhat in cargo packer nd mover owned by rahul yadav, ***, *nd floor, gali no*, om nagar, gurgaon-******, mob-**********/**********, GSTIN-**CFZPR****L*ZR, PAN - CFZPR****L. The guy told me that my...

Oct 26, 2021 by Rakesh kumar

Changed the price and Damaged the things (Kaswan logistics Packers and movers) ^Open

We need to shift our things from Titwala - Place: ***,E wing, Valram Ashish CHS, Near Ganapathy Mandir, Hotel Ravi lodge Backside, Titwala, thane *** *** to Kalher (thane) - Place: ***, Third floor, A wing, Pearl building, orchid jewels Compl...

Oct 25, 2021 by SAMUEL Paul

PACKAGE NOT DELIVERED (Ecom Express) ^Open

AWB Number: ********* The product was marked as delivered on **th Oct **** but no product was delivered to me. We have been calling Ecom Express everyday and till now there has been NO solution from them, the package status is still "Deliv...

Oct 19, 2021 by Pragati Jain

Package not delivered (Delhivery) ^Open

I had buyed a product from online and the seller send the product to me through DELIVERY Courrier .I had paid the amount of the courrier and the courrier reached DELIVERY Courrier center in KUTHUMKAL, RAJAKKAD They didn't call me and they up...

Oct 17, 2021 by JEMSHID

Arrange urgent return for shipment tracking (Delhivery) ^Open

Hi Team, We have cancelled this shipment then why is it going to Bangalore instead of returning to shipper(me). tracking ************* When the shipper(me) cancelled this shipment and It was showing in transit for return then why is it go...

Oct 14, 2021 by priyanshu bansal

Package not delivered (DTDC) ^Open

My parcel containing an HP laptop and black colored laptop bag with AWB No: D******** was dispatched from Patna for Hyderabad on **th Sept **** but it's not yet delivered even as of **th Sept ****. I request DTDC to deliver the parcel as soon a...

Sep 28, 2021 by Deepak Kumar

Not delivering our products (DTDC) ^Open

Hi. This has become a great concern for me now. The DTDC in our locality Pallimukku ,Kollam,Kerala is not delivering my courier to my home. When asked, at first they said it's coz of COVID and they have no staffs..so I waited..now they say it's...

Sep 28, 2021 by Juhi Mehraj

Not received any item from courier (Delhivery com) ^Open

On **th of September I created a account on Google pay for business for accepting payment through upi. After that they shipped me physical qr code on my address through Delhivery. On the date of delivery (**th of September) I received a mes...

Sep 24, 2021 by Ravi Kumar

Charged against weight Descrepancy ( NimbusPost Pvt Ltd ) ^Open

We use Nimbuspost as our shipping aggregrator. Weights were given as suggested by their employee. The conversations and chats are backed by proof. Then there are disputes over weight which is promised to us that it will get resolved in our end ...

Sep 22, 2021 by Deep Shah

Package not delivered (Delhivery) ^Open

I have arranged the shipment of * bags from Bangalore to Delhi through Delhivery on **th Aug. Today (** Sept) I got a mail from Delhivery "Your shipment is lost during transit. They are only returning Rs *,*** instead of Rs **,*** (amount dec...

Sep 21, 2021 by Devesh Kataria

Terrano car tires changed during car transportation (Agarwal Packers And Movers Ltd) ^Open

I have booked my car (for transportation from Digboi to Panipat) through booking ID GCTNSK********* dated **.**.****.During delivery at Panipat,Both Front car tyres was damaged badly.Its wires comes out. Its seems that car tyres has changed du...

Sep 10, 2021 by SANJEEV KUMAR

Package Not Deliver (United Cargo in Muscat Oman) ^Open

I have dispatched **+* cartoon packages from Muscat-Oman to Surat-India through sea cargo under two dispatch slip. We received only ** cartoon packages and missing * box still not deliver and following all the parties from Muscat/Kerala/Delhi/...

Sep 09, 2021 by Shailesh Syal

Vehicle delivered with heavily damaged and on worst condition and lots of Fraud (Dayal Packers Movers) ^Open

We enquired from https://www.movingsolutions.in/ to move my car from Pune to Patna and moving solutions provided me with * vendors and we book Dayal Packers Movers. Earlier they sent us a quotation of RS *****/- on *th August **** and after neg...

Aug 30, 2021 by Aviraj Sinha

Actual Bill double of quotation (Gati Packers and Movers) ^Open

An initial estimate of a total of **,*** was provided by Gati agent on **th June ****, which negotiated to **,***. So, we booked the service by paying **** rs on *st August. Packers and movers arrived on **th August and took the goods, now on ...

Aug 27, 2021 by Anirban Sinha

Package not delivered (PayTM) ^Closed

I ordered paytm fasttag from paytm app on jan-**. But i did not received the package. But order status showed already delivered the package on jan ** with fake sign. Which not belongs to me. Already raise a complaint so many times but no use. ...

Feb 03, 2021 by Muniraj N

Delhivery Courier Pvt Ltd My one bag didn t delivered till now more than (Delhivery Courier Pvt Ltd ) ^Closed

I had shipped around * boxes and * bags from Mumbai to Noida on **th nov **** through AYS Logistic company in Mumbai. And on *th dec **** i received only * packages and my one bag is till missing. I have been following up with both companies th...

Feb 01, 2021 by Pramesha Biswas

My Package lost (Blue dart) ^Closed

I courier a camera from blue dart on **-**-***, Which they have lost this product. I had also mailed and called the company about it, which was told by them that we are following it and will give you quick information about it. I waited on th...

Jan 20, 2021 by Rahul

Package not delivered (Ecom Express) ^Closed

I have ordered some products from smytten on **.**.**** and the tendative date of delivery is shown as **.**.**.Today morning I got a message from ecom express saying that it was ready for delivery.Then I got a call from delivery boy but it was...

Jan 17, 2021 by Nimya Anand C S

Prepaid Package delivered to someone else (DTDC Sarakki Bengaluru) ^Closed

My ordered was scheduled to be delivered by DTDC and was given a tracking number, after a few days( today , **/**/****) I checked the status of my order on their website tracking option and saw that it has been delivered, later I downloaded the...

Jan 14, 2021 by Lakshminarayana AdigaB

Package not delivered (Ecom Express) ^Closed

I have ordered a dress online..they have sent through ecom Express ********** Parcel reached Hyderabad on *nd January.. But till date they did not delivered my parcel...everyday I call customer care and speak with them..everyone say one senten...

Jan 12, 2021 by Kavitha Sree

Package not delivered (E Com Express) ^Closed

I recived a message from ecom express last friday -* january **** that they will be delivering my package on that day..But i didnt received any calls ,so that at noon i rang upon them and the delivery boy was making fake excuse like 'he tried c...

Jan 12, 2021 by Nabahs annu Jyothis

Package not delivered to seller (Ecom Express Private Limited) ^Closed

AWB: **********, the product was picked up on **th Dec. There is no tracking information available on their website post January *st. When I called customer service they do not have any clue where the package is. It's been more than ** days now...

Jan 07, 2021 by Deepmala Manna

Package not received (Ecom Express) ^Closed

ordered products from smytten on ** Dec **** and it was dispatched through ECOM EXPRESS on ** Dec **** those products reach to deliver center,the delivery boy refused to deliver the product at given address. AWB NO. is **********. Now its ...

Jan 06, 2021 by Shivani Jindal

Package not delivered to right address (Ecom Express) ^Closed

Ecom was supposed to deliver shoes that I ordered on aldo website. Ecom delivery person called and said he is leaving my box with guard and took OTP. Have been calling them repeatedly and they are not attending to my complaint. The pod ha...

Dec 12, 2020 by Amisha Singal

Package not delivered (Ecom Express) ^Closed

My parcel is not delivered kitne din ho gye pagal bnate Huey roj bolte h Kl kr dege or Aata hi nhi h kya Natak h yrrr...

Nov 29, 2020 by Kanika Chauhan

Medicines undelivered (Ecom Express) ^Closed

No status update since **th nov.. They are not delivering my medicines.. I don't have any medicines to eat.. Damage to my health and peace of mind. ...

Nov 26, 2020 by Kundan kumar

MY ITEM WAS NOT DELIVERED BUT THE DELIVERY WEBSITE SHOWING THE ITEM WAS DELIVERED (Ecom Express) ^Closed

I placed an order in Reliance Digital website on **rd September, **** and the item details are : Jbl T***BLK Wired earphone, black Mrp : *** and it was couriered by Ecom express vide Awb no : ********** and the item was not delivered to me til...

Nov 16, 2020 by K SRINIVASARAO

Product not delivered (Ecom Express) ^Closed

I have ordered the Turk by khadim's Men's Brown Outdoor safari trekking and hiking boots from the Amazon Website. ordered Date: ** th Oct **** Order I'd: ***-*******-*******. The Order Shipment through the ECom Express.The Order Status Shows th...

Nov 10, 2020 by MadhavaRao

Not deliverd my packet (Ecom Express) ^Closed

I order a wristwatch from TATACLIq but Ecom Express not deliverd my packet not only that they are lying with me.I have contact with them severl tine biti they could not help....

Nov 10, 2020 by Partha Sarathi Sain

Handled ill mannered by the delivery person (Ecom Express) ^Closed

My item is brought to me when I was not at my place and i told them to keep it in the office. The next day i went to them to get the package and then they told me that they cannot find the package for me. Again the next day i went to the delive...

Nov 09, 2020 by Aadesh Biswakarma

Didn t delivered my parcel and updated it as delivered (Ecom Express) ^Closed

My package was to be delivered on **th October but it wasn't delivered and I received a message as product being delivered. I've complained in customer service and they told to resolve this matter in ** hours but they didn't. In one week I've c...

Nov 03, 2020 by Babli Rehana Parbeen

Not received the order but the status shows delivered (Ecom Express) ^Closed

I didn't get the parcel the Awb no is **********. The status shows delivered.but i didn't get the order the delivery agent called and asked my number after that the status changed to delivered. When i tried to call back the delivery agent the c...

Oct 30, 2020 by Shahina T S

Package not delivered Yet (Kaswan logistics Packers and movers) ^Closed

I have booked shippment pf * packages from Hyderabad to Trivandrum on **th Oct,I have been told it was dipatched on Tuesday the **th. I have received my package yet, it's almost a week. They have provided me with the docket no , as per the do...

Oct 26, 2020 by Prashant Nair

Shipment not deliverd (Ecom Express Private Limited) ^Closed

Iam writing this email for the poor service that I received from your ecom express,my AWB # ********** I have been contacting one of the executive since the day I received message from ecom express that my shipment will be delivered on **...

Oct 20, 2020 by Mahaadevkartthyck

Resolved

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Ramachal V
Complaint filed against: Byjus

Resolved

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Kimi Shrivastava
Complaint filed against: KFC

Resolved

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Sibi
Complaint filed against: No Broker

Resolved

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Shrishthi
Complaint filed against: Y Axis Overseas

Resolved

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Chandan K S
Complaint filed against: Yamaha Motor

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Karthikeyan M
Complaint filed against: Act Fibernet

Resolved

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Archana R
Complaint filed against: Royals Moonlight Resort

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Mahesh K
Complaint filed against: OYO

Resolved

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Vikram B
Complaint filed against: Nobroker

Resolved

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Monika P
Complaint filed against: Mpokket App

Resolved

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Nishant Kumar
Complaint filed against: Hitachi AC

Resolved

"I am literally amazed what this platform can do. I was following up for refund from last 3 months but after I filed complaint with Voxya, I received my refund in just 2 days. "

Vadaria J R
Complaint filed against: Smartbuy

Resolved

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Adil Khan
Complaint filed against: Udaan

Resolved

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Rebecca N
Complaint filed against: Thomas Cook

Resolved

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Balaji C
Complaint filed against: Whirlpool India

Resolved

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Madhu Chandra
Complaint filed against: Cleartrip

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Roshan
Complaint filed against: No Broker

Resolved

"I was unable to get in touch with anyone in Byjus nor with my counselor regarding my problem for 3 months. But Voxya team helped me solve my issue very soon. Thank you!"

Mamta D
Complaint filed against: Byju's

Resolved

"Thank you Voxya Team for the quick action on my complaint. Due to the legal notice, Kurlon has replaced the mattress with a new one. Hope this will be of a better quality!"

Swati Bandana
Complaint filed against: Kurlon Mattress

Resolved

"The company immediately dispatched the vehicle within 3 days of receiving the legal notice from Voxya. Thanks to team Voxya as I have received the vehicle now. "

Binoy T
Complaint filed against: Maruti Suzuki

Resolved

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Mayur Pande
Complaint filed against: Yatra.com

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Prashanth Rao
Complaint filed against: NoBroker

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Ananya Jindal
Complaint filed against: Dell

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Vishal Pawar
Complaint filed against: MakeMyTrip

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Kimi Shrivastava
Complaint filed against: GoFirst Airlines

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Syed Noorul Arefeen
Complaint filed against: Meesho

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Sachin A Rosario
Complaint filed against: Pepperfry

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"Very happy with the resolution of the issue. If I had not taken help from Voxya, I would not have gotten my refund."

Guru Magavi
Complaint filed against: Reliance Digital

Resolved

"I would like to thank Voxya for helping me in the resolution process. Rapido agreed to reimburse the expenditure amount and paid as well."

Rajani Kanth C
Complaint filed against: Rapido

Resolved

"With your help I have received a full refund. Genuine platforms like Voxya are rare to find. Would love to see Voxya reach greater heights. Thank you for your prompt and professional responses."

Nisha Bedi
Complaint filed against: Paio Accessories

Resolved

"OYO has initiated a full refund within no time, only because of your help Voxya. Thanks a lot for the support."

Roshin A Rahman
Complaint filed against: OYO

Resolved

"I'm very surprised. Really surprised with the things that happened so fast and quick resolution was provided. Thanks to Voxya and would love to share this story with all of my friends and family."

Jithendra Babu
Complaint filed against: Red Apple Fashion

Resolved

"I got my refund back in my bank Account. Thank you Voxya team for all your support and follow ups."

Hardik Bhalsod
Complaint filed against: Happy Easy Go

Resolved

"My refund has been credited to my account. Thanks to Voxya and Mamaearth."

Takhellambam M
Complaint filed against: MamaEarth

Resolved

"I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)"

Abhijit Dhote
Complaint filed against: Weddingz.in

Resolved

"I really thank you Voxya support team for quick support on Travolook refund issues, I got my refund amount. Indeed appreciate your quick help."

Santosh Dash
Complaint filed against: Travolook

Resolved

"Thanks Voxya for helping to resolve the issue."

Kadem Nagaraj G
Complaint filed against: Powermax Fitness

Resolved

"After my complaint was taken by Voxya. I got my refund. And also I got the explanation for the delay happened from the company side. Thank you very much voxya."

Rakesh Mari
Complaint filed against: Goibibo

Resolved

"I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied."

Preeti Anandan
Complaint filed against: Thrillophilia Adventure

Resolved

"I am very satisfied as I got an instant resolution from make my trip for my grievance."

Varun Kuzhikattil
Complaint filed against: MakeMyTrip

Resolved

"Thank you voxya team, my complaint has been listened to after posted at Voxya.com and they reverted to solve my issue. Thanks for this support Voxya team!"

Rajiv Kinger
Complaint filed against: NoBroker

Resolved

"My issue is resolved. I got the call from MMT and they refunded my amount. Thank you Voxya team. Thanks for being great help."

Mohd Afnan
Complaint filed against: MakeMyTrip

Resolved

"Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my complaint. Thanks for everything."

Mohammed Abdulrahim A
Complaint filed against: Dell

Resolved

"As it was not possible to send a Legal Notice to Air Asia International, I followed the lawyer's advice to raise the dispute and got a refund from the bank. Thank you so much."

Parvathy M
Complaint filed against: Air Asia

Resolved

"Thanks to Voxya, Goibibo responded and initiated a refund. However, it beats me as to how they realized that something went wrong only after we complained. More power to Voxya."

Kannan Vanangamudi
Complaint filed against: Goibibo

Resolved

"Voxya team helped me very much and they were there though out the issue resolution and without them I believe it is impossible to get justice. Thank you Voxya and team."

Leela Sai M Guggilam
Complaint filed against: Asus

Resolved

"Before logging my complaint in Voxya, I had approached the consumer forum which was a big disappointment. Voxya provided excellent service and resolved my complaint. I have received the refund from PepperFry."

Arijit Sengupta
Complaint filed against: PepperFry

Resolved

"Thank you soo much Voxya. After your Social Campaign and your email, AirIndia Express made correction in the Passenger name today."

Sulinder Singh
Complaint filed against: AirIndia Express

Resolved

"Because of you guys I received my hard earned money. Thanks a lot Voxya team for helping me in getting a refund from Travolook."

Nasir Karim
Complaint filed against: Travolook

Resolved

"Very nice service thanks a lot to you Voxya for supporting me. I will recommend Voxya to everyone!"

Rahul Sharma
Complaint filed against: CoinDCX

Resolved

"I am very satisfied with Voxya. It just gave me the double power to fight and finally my problem was solved! One of the finest site. Voxya, let the fight for justice continues."

Asish Behera
Complaint filed against: Nurserylive.com

Resolved

"I am happy with the support & fast output from the Voxya team. I suggest other consumers to use it and win the battle for their rights."

Nirav Shukla
Complaint filed against: Make My Trip

Resolved

"I am thankful to Voxya team for resolving my complaint within few days."

Rupak Mitra
Complaint filed against: Goibibo

Resolved

"Unbelievably fast and prompt result! I got my refund sooner than I expected. Thank you guys."

Saqib Khan
Complaint filed against: Teams Group

Resolved

"I am very much satisfied, since my complaint was resolved within a week. I got refund smoothly. My sincerest thanks to the entire Voxya team. It is really effective and quick."

SUNDARAPANDIAN M
Complaint filed against: Byjus

Resolved

"When no one is there to help you, Voxya is there. Voxya team helped me to get my refund when no helpline was provided by the bus vendor. Its a good initiative and I recommend it highly."

Krishan Sharma
Complaint filed against: Yatra.com

Resolved

"In this pandemic, Voxya helped me to get my hard earned money back. I've no words to explain how happy I am. If you are duped by online scams, come to Voxya for help."

Sainathan G Iyer
Complaint filed against: Travolook

Resolved

"Number of times I tried to get a refund from OYO but they did not bother. But after I approached Voxya, they nicely handled the matter and I got my refund."

Samit Brahmachari
Complaint filed against: OYO Hotels

Resolved

"Ontheshop refunded my money. I am very impressed with the service provided by Voxya. They have resolved my issue as soon as possible. Thanks for your support."

Debalina Ghosh
Complaint filed against: OntheShop

Resolved

"With umpteen number of follow ups through multiple communication mechanisms, my issue was not resolved. Voxya helped me to get my refund in just one day!"

S Harish
Complaint filed against: Xiaomi Mobiles

Resolved

"I am very satisfied with Voxya. I got a call from Swiggy that they have initiated the refund for the misplaced order and that they are apologetic about it."

Shruti Karanth
Complaint filed against: Swiggy

Resolved

"It was very hard to get response from share advisory company but legal notice from Voxya made them to refund the full amount along with Rs.100,000 compensation!"

Vasanthkumar K
Complaint filed against: Profit Aim Research

Resolved

"The Legal Notice is a very efficient tool to make large organizations listen to your complaint and respond sensibly. I have received a full refund for my order."

Kaushik Mandal
Complaint filed against: Pepperfry.com

Resolved

"Great Work by Voxya. I was waiting for a refund for 1.5 years. But after using Voxya, I received my refund within 1-2 months. Thanks!"

NAGA TEJA RAM K
Complaint filed against: Cleartrip

Resolved

"Thanks a lot, Voxya. The refund has been credited to my account together with an additional 5% amount as compensation."

Aman Verma
Complaint filed against: Flipkart

Resolved

"I was struggling from last one month for refund. But when Voxya started social campaign, the CEO of Zebpay contacted me directly to refund the amount. Billion thanks!"

Rahul Parmar
Complaint filed against: ZebPay

Resolved

"I tweeted about the issue before but I did not get any reply, until Voxya tweeted & tagged HappyEasyGo. I received the refund today after a long time. Thank you!"

Mrunmayee Palsule
Complaint filed against: HappyEasyGo

Resolved

"The social media sharing helped me a lot. I am thankful to Voxya for helping me. Thanks"

Kshitiz
Complaint filed against: Samsung

Resolved

"Awesome and kudos to the team, I am feeling blessed to have someone to hear and resolve our issues."

Manpreet K
Complaint filed against: Zomato

Resolved

"Thanks to Voxya, I have got the refund back from Byjus :)"

Mohammad Ashfaque
Complaint filed against: Byjus

Resolved

"I'm thankful to team Voxya for their instant help & support. I got reply from Shinehunts which I was not getting earlier. I will recommend this useful platform."

Abhilasha Bajpai
Complaint filed against: Shinehunts

Resolved

"Thanks Voxya team, because of your support I was able to reach concern persons to resolve my disputed case with multiple stakeholders."

Kushal Prahladbhai Prajapati
Complaint filed against: PayTM

Resolved

"Many thanks to the Voxya team. I got my refund on 14th Aug 2019. Thank you very much once again to get my refund in just 8 days!"

Jyotiranjan Pradhan
Complaint filed against: Club Mahindra Holidays

Resolved

"Thanks VERY...VERY MUCH VOXYA. With your help, I got the immediate response from the party and the issue resolved in no time."

Deba Prasad Mohanty
Complaint filed against: Razorpay

Resolved

"Thanks a lot for solving my problem, Voxya. I have received my refund from Flipkart."

Nirmala Mary
Complaint filed against: Flipkart

Resolved

"Thankful to Voxya. As soon as the company received the legal notice, they contacted me and refunded my money taking back their items."

Purushothama N
Complaint filed against: Max Serve Solutions Pvt Ltd

Resolved

"Bajaj Finserv refunded my amount. Voxya, thank you for your support."

Kantharaju HS
Complaint filed against: Bajaj Finserv

Resolved

"Thank you Voxya for your help and support. I got my refund from Club Mahindra."

Chaturbhuj Singh
Complaint filed against: Club Mahindra Holidays

Resolved

"Thank you so much Voxya I am fully satisfied. I appreciate your work, it's amazing."

Prince Kumar
Complaint filed against: Amazon

Resolved

"The company received the Legal notice and called me up to settle. They agreed to refund the amount. I thank Voxya for helping me resolve this issue."

Vijayasimha Ajarananda
Complaint filed against: Robu.in

Resolved

"I spoke 20 times with the Cleartrip but the problem was not solved. But after sharing the social media campaign, they responded positively & refunded."

Tangella Mallikarjuna Raju
Complaint filed against: Clear Trip

Resolved

"Rs.30000 refunded by the company. I am extremely happy with Voxya service and I wish you will keep on providing such service to people whoever struggling."

G Rajendra Prasad
Complaint filed against: Investment Reasearch Advisor

Resolved

"Thank you Voxya. Your efforts and help towards society and people like us are appreciated."

Rohit Kumar
Complaint filed against: Swiggy

Resolved

"Complaint is resolved. Thanks, Voxya. I got my applicable refund after a long time."

MOHIT SONI
Complaint filed against: Yatra

Resolved

"The amount has been refunded by OYO. Thanks for your service. I rate it excellent."

Nithin Das
Complaint filed against: Oyo Hotel

Resolved

"I am very happy that I contacted voxya.com for my problem. They helped me in getting my refund from Amazon in a very short period of time."

Abhishek Yadav
Complaint filed against: Amazon.in

Resolved

"The issue is resolved and Cheque received from Airtel. Thanks for helping me in this issue highly appreciated!"

Raja Rajangam
Complaint filed against: Airtel Digital Tv

Resolved

"I had issues with a refund from Yatra. Then I registered my complaint at Voxya and within few weeks I got my refund without contacting Yatra again."

Naveen R Kumar
Complaint filed against: Yatra.com

Resolved

"A big and a loud thank you to Voxya. I was in doubt whether my vehicle will get registered or not. It was not possible to get this done without you people."

Mohammed Siraj Ali
Complaint filed against: Jasper Industries

Resolved

"Thank you so much Voxya I am fully satisfied with your quick service."

Avinash Kumar
Complaint filed against: Swiggy

Resolved

"Within three days of registering my complaint, Airlines responded and arranged for the refund. I am grateful to Voxya for getting my problem solved."

TCS Prasad
Complaint filed against: Spice Jet

Resolved

"With Voxya I was able to handle a very difficult company. Thank you Voxya for helping me realize the power of consumer to speak up and get action!"

Sushil Mathew
Complaint filed against: Hathway Broadband Internet

Resolved

"I am fully satisfied with Voxya as it resolved my issue within 1 day. There is also an option to consult a lawyer at a very nominal price. Thanks Voxya."

Darshan Kumar Patel
Complaint filed against: OYO Rooms

Resolved

"My new mobile had problem and company refused to repair it but my problem was resolved through Voxya. Thank You Voxya."

Prabhakar Chaturvedi
Complaint filed against: Flipkart

Resolved

"*** VOXYA *** you are simply amazing. The common man needs you. Good job guys! "

Rakesh Shinde
Complaint filed against: Swiggy

Resolved

"My complaint was resolved quickly within 30 days. Voxya thanks a lot, my matter has been solved yesterday. So, I am highly thankful to you."

Mannu Datta
Complaint filed against: Tatasky

Resolved

"I am very satisfied with voxya team. Voxya is doing great job for consumers. My complaint was resolved with top priority. Thanks once again voxya."

Asif Belim
Complaint filed against: OYO Rooms

Resolved

"I posted a complaint at Voxya and then posted the link on Pepperfry's Facebook page. I got a call from Pepperfry CEO office and they initiated a refund quickly."

Anubhav Guha
Complaint filed against: Pepperfry

Resolved

"Thank you Voxya and team. My issue was resolved. I have been satisfied with your quick action."

Prasanth Didla
Complaint filed against: Delhivery

Resolved

"Voxya helped me to resolve the issue with PhonePe and I was able to receive my money back. Thanks team."

Hiteshbhai Jodhani
Complaint filed against: PhonePe

Resolved

"A lot of thanks to Voxya. I got my refund today. Moreover, the company called for an apology too."

Zeeshan
Complaint filed against: Labbaik Umrahs

Resolved

"I was waiting for my money for long. But Voxya sent Legal Notice to Wisdom Jobs through an Advocate and I got money within 3 weeks. Thanks for the support."

Syed Shabeer
Complaint filed against: Wisdom Jobs

Resolved

"I have been satisfied with the service provided by Voxya. My issue was resolved within hours of posting my complaint. Thank you voxya."

Raunak Surana
Complaint filed against: Swiggy

Resolved

"Its wonderful to have Voxya for resolving complaints for unsatisfactory services provided by the companies. My complaint has been resolved. Thank you so much!"

Jyoti Chaudhari
Complaint filed against: ClickOurStore

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