Mobile / Laptop Complaints
Mobile phone remains one of the most successful technological advancements in recent times. We can communicate with our loved ones just by a single touch. It is estimated that nearly every individual has at least one mobile phone.
Since mobile phone are so high in demands, fraudsters have found a new way of duping people of their money. They simply create fake websites which offer ludicrous discounts such as 90% off on mobile devices. People, however, thinking that this is such a cheap deal get complacent, and place an order from these websites.
Ofcourse, the mobile phone is never delivered but all their hard earned money vanishes into thin air. Alongside mobiles, laptop is another electronic device is which quite popular among the youth. You can have access to millions of data everywhere through it. We generally shop for mobiles/laptops from E-commerce websites or shop offline. But even from the most trust e-commerce website the customer sometimes receives a defective piece.
So what can you do if you have a mobile/laptop complaint?
How to resolve Mobile / Laptop Complaints in India?
1. Contact Mobile / Laptop Manufacturer
If the product is under warranty/guarantee period then contact the company to get it replaced or repaired. The defective product will be replaced with a new one by the company. However, many companies only offer warranties as it works best for them and saves them the pain of replacing every damaged device.
In this case, the product will be not replaced, however, it will be checked upon by the technician free of cost and the faulty parts will be changed but if the damage incurred is physical, it will not be covered under warranty and you will be asked to pay for repairing the part.
However, if you are past the warranty period and incur any damage to your mobile or laptop then you should visit the authorized service center of the company. The service center have a group of people who are specialized in dealing with mobile complaints. They will take up the damaged device and will send it for repair or in some cases will issue you a new device.
This process generally takes about a week or two. Normally there are 3-4 service centers in every city. If a part is defective they will offer a replacement, but will charge your for it. However, many times it has been seen that after servicing the phone/laptop it has encountered new faults/problem and the customer service are unwilling to accept it.
2. Send a Legal Notice
If you are unable to get yur mobile or laptop fixed and are not getting any resolution then the best option would be to send them a legal notice to resolve your complaint. You should engage an experienced lawyer to send legal notice to mobile / laptop company.
3. File case in Consumer Forum
If you do not hear back from the copany after sending legal notice or if they provide you insufficient resolution then it is best to approach your nearest consumer forum. You need not require any lawyer to file a case in consumer forum. You can do it yourself. But if you do not want to take the pain then we at Voxya helps in approaching the consumer forum by preparing the case documents to file consumer forum case. So what are you waiting for? File a Complaint today!
Most Common Issue Reported for Mobile / Laptop Complaints
Complaints
Samsung Mobile screen alignment distrutb like manufactured fixing error (Samsung) Open
As per title of complaint my Samsung Mobile M** screen alignment distrutb like manufactured fixing error and showing that screen is align with certain angle and problem is that when i operate this phone screen angle distrub and create problem m...
Apr 23, 2024 by Durga prasad meena
Fraud done by Inspire mobile G40 ground floor yaswant plaza Indore (Inspire mobile) Open
On **/**/** I visited yashwant plaza and enquired at Inspire Mobile for samsung authorized service center. They claimed to be samsung authorized service center for post warranty support. I have samsung J-* max mobile and went their fo display c...
Apr 18, 2024 by Barkha Mittal
Faulty product sold to me (Asus) Open
I bought an ASUS ROG Strix laptop in April **** for Rs. ***,*** for may daughter who is studying Architecture. The laptop has been misbehaving since the beginning with display issues, overheating and switching off every now and then. Since J...
Apr 18, 2024 by Gaurav Gupta
HP Envy Laptop received a Defective Product (HP ENVY LAPTOP) Open
I wanted lodge a formal complaint against HP regarding the purchase of an HP Envy Laptop. Despite assurances of quality and support, the laptop has consistently malfunctioned, resulting in significant inconvenience and loss of productivity. On...
Apr 17, 2024 by Sanjay Agarwal
Phone stopped working after 3 days (Xiaomi) Open
Poco X* Pro *G, under warranty, purchased * days ago. IMEI/SERIAL NUMBER: ***************. I ordered Poco X* pro *G from flipkart, and after * days the phone screen is black, no charging, no power, nothing. Calls also don't work....
Mar 17, 2024 by Evan Ferrao
Oneplus 10 Pro phone dead after software update (OnePlus) Open
I am a loyal customer of Oneplus since **** and currently using Oneplus ** pro. It is very unfortunate that on **th March i received an update from Oneplus for my device and after updating the same from the very next moment it was lagging and w...
Mar 15, 2024 by Pratik Suresh Koli
OS is not installed in my laptop (Lenovo) Open
As I bought a laptop on **.**.**** from Flipkart and got delivered on **.**.**** Details of which are given below: "Lenovo V** AMD Ryzen * Hexa Core ****U- (* GB/*** GB) SSD/Windows ** Home) V** G* ALC Thin and light Laptop Black IMEI/Sr No:...
Mar 07, 2024 by RAMAN KUMAR
Replacement not done (Hp ) Open
My laptop is facing manufacturing defects but HP is not replacing the defective laptop....
Feb 29, 2024 by Sidhant Jha
Refund Issue (Dell) Open
I am writing to express my extreme dissatisfaction with the lack of response and action regarding my refund request for the monitor I ordered from Dell on **/**/****. Despite numerous attempts to contact the Dell customer service department and...
Feb 26, 2024 by Bala Subrhamanyam
Persistent Camera Malfunction in Infinix Mobile (Infinix ) Open
The problem I am experiencing is related to the camera functionality. While taking photos and videos, I have noticed the appearance of green and blue lines on the screen. Unfortunately, these lines are also present in the captured photos and vi...
Feb 22, 2024 by Bhavya Shah
Battery draining issue in new laptop (Hp Laptop) Open
Bought a new HP Victus Laptop on **th November, **** and has observed the battery has draining issues and get's drained in * hour. However the brand promises *-* hours of battery life and when I contacted their support channel they are harassin...
Feb 21, 2024 by Ashutosh Katiyar
Fake Business Caseily Accessories 2 months have been passed still he have no detail to give (Caseily accessories ) Open
its been * months i ordered from him still dont have any detail, if you ask him for detail baseless replies and simply saying ****-**** k liye aise kya kr rahe ho, he dont even know the way to deal still saying we will deliver your order, usele...
Feb 03, 2024 by Shubham
Bad service from Apple India (Apple India) Open
I purchased Apple I Phone ** plus and soon after couple of days started gettng problem in the rear camera functioning. I connected to their call center team and after they run the diagnosis they confirmed that some hardware issue is noticed and...
Jan 31, 2024 by Pawan Agrawal
Oneplus Green line Coupon Code Scam (OnePlus) Open
I've eagerly awaited purchasing the OnePlus **r or ** using the coupon code provided for the green line issue with my OnePlus * Pro. Unfortunately, it seems the codes aren't valid for the latest models, a detail not mentioned during the coupon ...
Jan 28, 2024 by Pratheesh B U
Motherboard problem (POCO pro) Open
I had bought this phone during October ****. There were some minor issues coming to this phone within THREE months.I go to mi poco service center(H.P.-Hamirpur)to check this mobile.After NINE months there were coming so much issues from this m...
Jan 06, 2024 by Pushpa Thakur
Scam Fraud (Lenovo IdeaPad gaming Laptop ) Open
I think I got Scammed. I purchased a laptop on Saturday * December **** at a Lenovo store which cost me **, ***/- as you can see on the bill. What happened is i told the salesman to give me a ideapad gaming * Gen* AMD R* (part number:- **SB...
Dec 11, 2023 by Abhishek Kamat
Frauds money not credited (Mr Mobile Zone) Open
I ordered mobile phone from Mr_ mobile.zone Instagram account. on the day of delivery they asked me to paid **** and actual price of phone and it was COD. But they was asking me to paid online and delivery boy asking again **,*** as GST amount...
Nov 07, 2023 by Akshay Gajbe
Samsung Phone not being repaired under warranty (Samsung India ) Open
The wifi on my Samsung Fold * stopped working after a software update. Then suddenly the screen went blank and touch screen stopped working. As it is under warranty, I took it to Customer Service Centre but they refused to repair it under warra...
Oct 22, 2023 by Reena Thomas
Sound issue (Lenovo) Open
I am writing this complaint due to the sound issue I’m facing in this laptop Lenovo Ideapad gaming I am a DJ by profession and I use this laptop to for DJ and playing songs in events. The laptop makes a glitching sound in between songs aro...
Oct 20, 2023 by Shekar Magundnawar
Negligence and No refund or exchange of a product (Zapvi.in) Open
I have informed this mobile cover making company a multiple times to either replace or return back my money immediately after I got the delivery. But they asked me continuous no relevancy questions for the cover. Still I have provided all the...
Oct 19, 2023 by Aakash Giri
Misleading Advertisements By Lava (Lava International Limited) Closed
I saw all the advertisements in across lava social medias as no ads, no blot ware, no unwanted notifications. After I buyed the Lava Agni * *g and i was still getting the ads in YouTube. I contact to the support but no response. Please take nec...
Jan 26, 2024 by Dileep
Package not delivered (Sangeetha Mobiles Private Limited) Closed
I have ordered apple from sangeetha mobiles using Bajaj card the payment was successful but they are not delivering the product and giving false updates and blaming on payment but payment was successful done they are giving false updates for * ...
Oct 28, 2023 by Niranjanamurthy m
K2 g g0m5 88m (8G.8) Closed
.G*G &M*>*> *H.* *(@ > .K,>* +K( &?(>**/** /**** K (M/B K.K,>* *I* $*>(> *G *@&> /> *@&(G G A &?( ,>& *@ (G**M @ **G*>(@ (G *@ .H(G &A>(&>* K .K,>* &?/> $K &A>(&>* (G *> .H **M*?* *G* -G **> *B **M*?* *G* ...
Oct 24, 2023 by Sanju puri
Unfair trade practice by a mobile centre (One Plus ) Closed
This is regarding my recent experience at the One Plus service centre located at Mobile Doctor, Ground Floor, #***, ** Feet Rd, *th Block, Bengaluru, Karnataka ******. The incident took place on Sunday, September **th ****, when I visited the s...
Sep 29, 2023 by Shailesh
Wrong product delever (Meesho aap ) Closed
Mera Neack band M** jo Colour blue tha but Black delever ...aur Qulity issu v h but hm return kr rhe h to Bol rhe h ki Colour Black h aapka ni ho payga Jb hmko Product hi Black colour ka mila to hm blue kha se laynge ...bar bar Retun aur exchan...
Sep 26, 2023 by Mintukumar
Got cheated by reliance digital (Reliance Digital) Closed
Purchased service and got it activated after * months, no compensation for * months. I need my money...
Sep 22, 2023 by Mouli
Defective phone recieved (Flipkart) Closed
Recently I purchased a phone from Flipkart on ** August, which stopped working after * days. As per Flipkart policy I visited an authorised service centre in trichy on **th August and asked them to check the issue. They just did some software f...
Sep 05, 2023 by Japarsathik
Green line issue (Samsung company ) Closed
I purchase online phone samsung galaxy m** ** in **** july..now suddenly phone appearing green line suddenly which is company's fault..there are many complaints and issues for green line in samsung M and S series model. Samsung announces S ser...
Aug 25, 2023 by Nikita jadwani
Faulty laptop received want new laptop or refund (Dell India Pvt Limited) Closed
Laptop keeps on breaking down. screen fluctuates. laptop doesn't turn on. applications get stuck. overheating ...
Jun 28, 2023 by radhakirshna Sherke
Froud and lost my money bad behaviour in enginears team (F1 Info Solution & Service Private Limited) Closed
.G *(> asus laptop @ **>(G G *? F* Info Solution & Service Private Limited .G /> ,K Asus service center *Hd .A*G ,K*> /> @ laptop @ * &GG ?*G *? *K *** *A* *G/ *(G *KG , .G(G *** *A* > *G.G ?/> , *G * &?( ,>& .G*G...
Jun 14, 2023 by Dinesh Kumar Meena
Service delay (OnePlus) Closed
One Plus Type One Plus **R Date of Purchase - **-**-**** *****/- Cost IMEI No- *************** Under Warranty - Yes Company name -cell Point, Visakhapatnam... - Address of Service Center- Authorized service center One Plus,KDPR-**-vizag LK ma...
May 30, 2023 by moturu vasu
Damages caused by service centre during repair (Lenovo) Closed
I Have Replaced My Tablet Display Screen On **/**/**** For A Vertical Line Defect. After The Repair From Service Centre Nehru Place I Am Facing Constant Touch Issues. The Tablet Touch Is Not Functioning Anymore. I Visited The Service Centre ...
May 23, 2023 by Skalzang Dawa
Damages caused in tablet after repair in lenovo service center (Lenovo) Closed
Hi i have replaced my tablet display from Lenovo service center Nehru place for vertical lines on screen, after the repair the lines disappeared but my touch became non functional. Prior to repair of display my touch was smooth but after the re...
May 13, 2023 by Skalzang Dawa
Not working (Boat airdopes 381) Closed
not working and charginging i loss **** rupees poor quality boat and I am not satisfied so please change piece to piece...
Feb 25, 2023 by Venkat.annapareddy
Fake apple watch series 8 received (Flipkart) Closed
Sir, I ordered apple watch series * which was delivered to me. The delivery boy hurriedly opened the box and went away. Soon i called the delivery boy about the wrong product received.. he said to contact flipkart customer care. When i contact...
Jan 17, 2023 by Sonali
Flipkart froud (Flipkart.com) Closed
Mera Flipkart account se ek mobile phone OnePlus ** R order Kiya jiska price ***** rupay hai yah order ********** number ke account se kiya gya wo order ke package me item tha hi nhi mere bar bar return request forward karne pe reject kar di ja...
Jan 16, 2023 by Abhishek Singh
Croma nashik damaged ipad to multiple cracks (Croma A Tata Product ) Closed
I am mentally harassed by croma being heart patient they are torturing me through false mails I have raised the complaint regarding iPad * generation there was single hairline crack when I submitted *there was single hairline crack on iPad...
Nov 29, 2022 by Atique Quazi
Claim denied in warranty period (Samsung) Closed
samsung company k khilaf warranty me mobile hone ke baad bhi solution nahi kar ke . request denied kar di jane ke against complaint...
Nov 04, 2022 by gagan kumawat
Laptop issue (Dell India Pvt Limited) Closed
This is the worst service I have come across with my laptop which is not even * months old. Iam in touch with Dell support from past * months, which could not help me to resolve it. They had made so many trouble shoot and once they had taken re...
Nov 02, 2022 by Shyam Sankar
"I was unable to get in touch with anyone in Byjus nor with my counselor regarding my problem for 3 months. But Voxya team helped me solve my issue very soon. Thank you!"
Mamta D
Complaint filed against: Byju's