FAQs

How can I resolve consumer complaint?

You can resolve your consumer complaints by sending Legal Notice to the opposite party and giving them 30 days to resolve the dispute. If they ignore your Legal Notice and do not reply within 30 days, you can file case in consumer forum.


After sending legal notice, what will be the next step?

You need to provide 30 days time to opposite party for responding or resolving your complaint. If they ignore your Legal Notice then after 30 days, you can file case in consumer forum.


Do I need a lawyer for filing a case in consumer court?

No, you do not need lawyer or an advocate to file a consumer case in consumer forum. You yourself can approach consumer forum and file case by submitting written complaint along with evidence. It hardly takes 2-3 hours time.


What is the procedure of filing the case in consumer court?

You can approach consumer court within two years from the date on which cause of action arises. You just need to mention all the details of the case, attach annexures and submit it in few copies. You also need to deposit the required court fees for entertaining your consumer case.


How Voxya helps in Consumer Complaints?

Voxya provides an online platform to resolve complaints by drafting & sending professional Legal Notice to the opposite party and then further helping consumers by preparing documents for filing consumer forum case. You can file consumer complaint here https://voxya.com/file-consumer-complaint.