Touchver Com - Wrong order received
Ishani Sapra filed complaint against Touchver Com on Nov 7, 2020
I received my order #**** on *nd November, ****, but the contents of the package are not the ones I ordered on the Touchver.com website. I had ordered :
*. Tropical Pineapple Leaf Lace-up Cropped Top - M x *
*. Striped Ribbed Cross Lace-up Top - M × *
But instead, I've received a sports bra, which doesn't even match the designs/images I chose from their website. Also the package contained only * item instead of *, and had cardboard pieces filled inside it. Also my total COD amount as mentioned in the email as well as on the package was Rs.***.**, but the delivery guy charged me Rs. ***. This is highly incorrect and unprofessional on their part. They have not been replying to any of my emails or return requests.
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