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Touchver Com - Wrong order received

Ishani Sapra filed complaint against Touchver Com on Nov 7, 2020

I received my order #**** on *nd November, ****, but the contents of the package are not the ones I ordered on the Touchver.com website. I had ordered :
*. Tropical Pineapple Leaf Lace-up Cropped Top - M x *
*. Striped Ribbed Cross Lace-up Top - M × *

But instead, I've received a sports bra, which doesn't even match the designs/images I chose from their website. Also the package contained only * item instead of *, and had cardboard pieces filled inside it. Also my total COD amount as mentioned in the email as well as on the package was Rs.***.**, but the delivery guy charged me Rs. ***. This is highly incorrect and unprofessional on their part. They have not been replying to any of my emails or return requests.

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Replace / Fix problem

Touchver Com

8

Total Complaints

0

Total Resolved

0.00%

Consumer Satisfaction

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- Mohd Abdulrahim

Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.

- Mohd Abdulrahim

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