Sanjith S filed complaint against Fire Boltt on Nov 12, 2023
I purchased a smartwatch from Fireboltt. it was not turning ON for the very first time. It was a Defective product. I raised a complaint immediately on **/**/**. But after a month today(**/**/**) they sent a replacement watch. But the watch was a different model. They have a very poor customer service with zero process knowledge. They took * month for the watch to get replaced. No proper service centers. No proper policy. The nearest service center is ***km away from my location. Now again they are asking me to reach out to the service center again. I feel like they intentionally send a defective product and then replace it with a unsold models.

My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario

I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote
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