zomato food app - Refund transaction amount changes company policy

I have a request to you that the amount is Rs.*** / - from order to Sitaram Dhaba **th April *:** pm #*********. I have had a very bad experience with a company delivering a food named Mayoter Place with the company Zomato. Who sent me to his customer support in order to cancel my order place. Yes after * to * seconds at *:** pm after the cancellation I call to my rider that I can not accept this order for some reason so that I want to cancel. I really wanted to harass the company I would recommend this time. If not used then I received a call from the customer support that you have to cancel this order but it is not our policy that we will cancel the order but you will have to pay all of this penalty only if you. Dare will be cancelled so that I accept the penalty of this order as it was a guest at my house and I did not fall into this situation. I would have to cancel this order after being surprised to go out with the people of the house. Even if they do not have a policy, my order cancellation and penalties are not fully valid if the policy is not there, even though they do not have a policy. If I can not do the fur, I have a suggestion in his policy that he should give ** minutes to the customer so that the customer can cancel the cancellation if there is a problem. If the people are annoyed by this, they are actually annoyed. If you do not have to worry if you are doing an odour after paying the full money, then only if there is a problem or if there is a problem Rawat is a people who are really harassing cash on delivery orders that are not acceptable to the customer if they do not accept the order after coming home, and this policy is not beneficial to the customers and not just the company's and its associated restaurant It seems that traders are profited to get profits so that this policy is not really beneficial to the customer and it is being brought to the fore Why is this today that has happened to me today? It is going to know that many people can be caught and trapped in the past. It is really necessary to bring the policy before the government and make the necessary amendments. These firms are really convinced and such foreign companies come to India. It is a matter of fact that the person who has created a policy with intricacies, which only wants to get his attention and profit, and he is not afraid of any kind, This is the country that has been coughing. If the people of the labourers are trapped in such a way, they are not worth the money. They do not even seem to be getting used to it. It takes too much time for a rich person to make rules for rich people. If someone puts a penalty on them, then they will complain that they are not really complaining, but they are really wrong policies and have to improve. These shopping companies can also be returned to customers at the time of their item. If the company is not acceptable then why the company does not accept it after some time so that the time can be cancelled to go to the hotel to be eaten, the hotel also has a policy in the menu card, after giving the order, it takes ** to ** minutes, then the company is telling you to prepare the food according to your order. If only one second is ready and your order is ready and can not be cancelled, will it be ready before that? That food will be giving up? There is a lot of problems, but this request is really no question that I can not get my penalties. On the other hand, accepting my feelings and demand that this will not happen with any other person, on this behalf, on behalf of me, my details are filed with this.