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Oshin Arora filed complaint against Zomato on Sep 6, 2019
I ordered food from shree rathnam in ** faridabad
however app redirect the order to shree rathnam which in delhi .
i had asked them cancel the order and refund my money
but support technique refuse to refund the money .
In support chat he told me that shree rathnam is closed for for renovation
then next message he told me that it closed for online order
if the shree rathnam is closed for online order why it was showing in app
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote
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