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Manas Nayak filed complaint against Dell Computers on Jul 4, 2020
Purchased a new laptop on mid of may, used it for work from home for **-** days, and after that the laptop is not getting charged, Trying to lodge a complain via what's app, mail, phone call, twitter after *-** days they informed me some parts will be replaced by our engineer with in maximum * days, now after more than one month they are able to provide me a completion date of the same, in this process I am not able to do my official work, being a software engineer and as I am not able to work, it became loss of pay for me, with Dell's unprofessional behavior I am assuming loss of pay for this month also.
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario
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