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Airtel - imposing wrong bill plan

mridu filed complaint against Airtel on May 18, 2021

i want to share details of my complaint :-
i inquired about a plan in airtel, these guys didnt shared full information and imposed the plan on us.after imposing they told some t&C of the plan and charged incorrect amount from us. we paid the amount and ask them immediately to remove the plan by writing a mail in airtel.these guys didnt removed the plan and charged again in bill.now wen i am asking to waiver this of,company is directly saying no.

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Airtel

1488

Total Complaints

836

Total Resolved

56.18%

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