Loading...
Nidhi Singh filed complaint against Myntra on Aug 20, 2018
#Myntra #Cheaters #MyntraOnlineSucks
At the name of Jeans I got this from MYntra
In this progressive and competitive world we have an e-commerce online shopping portal called ‘Myntra’ which is doing job of cheating and mentally harassing their customers very well.
On **th Aug’**, I have placed a Pre paid order with multiple products including a Jeans. On **th Aug’**, i got a package from their delivery partner. Package was sealed when received but when I opened it, product (jeans) was Missing and an empty polybag with bar code was there only. Within ** mins of receiving delivery, i called Myntra customer care and Customer care Executive (Neeraj Raghuvanshi) has registered a complaint and assured that either it will be refunded or resend the product within * days after investigating the issue.
On **th Aug’**, I received response from Myntra that
“After conducting a thorough investigation and review of your missing item(s) claim, we have found that the product(s) were dispatched from our warehouse in a properly sealed package. We have also received a confirmation from our Logistics team that the package was delivered in sealed and pristine condition to the same address as updated while placing the order.
We regret to inform you that the claim stands declined and thus we would not be inclined to look at the same anymore.”
When I contacted again the customer care i got response from executive and her supervisor ‘Mr Ibrahim’ that ‘We are sorry , we cannot do much. We have already provided the resolution’
I am ordering from Myntra since long time and I always place prepaid orders. Now as a customer, I am feeling like Cheated and helpless where Myntra is taking back just by saying that they are done with their investigation and on the other side me neither got my ordered product nor my refund amount even after registering complain and explaining my problem with Myntra customer care many times!
Is there any place where these kind of mental harassment, frauds & cheating done by these online portals can be addressed
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario
File a Complaint today and let our
experts help you in taking
legal action and getting resolution.
Related Complaints
I order Adidas Terrex Soulstride shoes but delivered Adidas Terrex tracefinder shoes this is defferent article i return the shoes to Myntra Myntra show return is completed and refund is credited to your account but ...
While placing order on myntra i choose BHIM Payment method to pay money, but money deducted and order not placed.
Hi ordered * items from myntra and it has been marked as delivered but I did not receive the order and I have contacted the delivery person he says it has not been delivered then I reached there customer support til...
I ordered kurta in myntra at **-**-**** it should delivered at **-**-**** but it delayed I called myntra helpline they the deadline is **-**-**** but then also it didn't came so I called them again then they are tel...
I Vatun Dixit from Mumbai had ordered a silvi watch from Myntra for rs. **** on **.**.****. On *st may a packet containing a box was handed over to me. When i opened the packet and thereafter when i opened the box, ...