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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Zyrax Fitness?
If you are not satisfied with Zyrax Fitness, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Zyrax Fitness and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Zyrax Fitness
But before filing a complaint, you should
a. Contact the customer support of Zyrax Fitness first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Zyrax Fitness - Not refunding my fee even when the services are just traumatic Open
First of all, they didn't give any trials - free or paid to assess their services before signing up (As given by all fitness institutes online). So, I paid them full amount for month of Oct as I wanted to join Zumba classes. In my first cla...
Nov 30, 2022 by Swati Khatri
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