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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Zippkart?
If you are not satisfied with Zippkart, file a complaint now:
1. Go to "File a Complaint" form
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3. Enter your personal information to create an account
4. Get refund / replacement / damages from Zippkart
But before filing a complaint, you should
a. Contact the customer support of Zippkart first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Zippkart - Wrong item delivered Open
Order the HIFI EARBUD (order no ****) worth INR ****/- the item delivered was I*s earbud with INR ***/-. Wrong delivery and I have mailed for exchange and no reply. Please reply to what should I do now....
Aug 10, 2019 by Saiju joseph
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