File a Complaint against Yatra.com
Case Details
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How to resolve Yatra.com complaints online
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File a Complaint now and let our experts help you in taking legal action and getting resolution :
1. File a Complaint
2. Notify Brand
3. Start Social Campaign
4. Send Legal Notice
5. Prepare Consumer Forum Case
6. Hire Lawyer to file Consumer Forum Case (New)
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Yatra.com?
If you are not satisfied with Yatra.com, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Yatra.com and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Yatra.com
But before filing a complaint, you should
a. Contact the customer support of Yatra.com first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
Connect with Yatra.com
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Case Details
Personal Info
Resolution
Yatra.com - Refund not made Closed
I have booked an international holiday package On * December **** for a travel date * June **** to ** June **** under yatra super saver Europe package. I have made my first request regarding status of booking and refund policy to be followed by...
Jun 25, 2020 by Inderjot Kaur
Yatra.com - Refund of air fare Closed
Me & my wife were to travel to US on the **th of May & back on *th June. (Chennai to New York & back) But due to uncertainties around Covid** we cancelled our ticket (Ref No ] on the *th of April itself & got confirmation from Yatra website tha...
Jun 24, 2020 by Muthuraman Ramanathan
Yatra.com - Flight Cancelled but no refund till now Offered Resolution
On *rd April, ****, I had booked a flight for **th April from Mumbai to Kolkata, flight company UK***, Booking Ref No. *************. The flight company cancelled the flight due to COVID-** pandemic and refunded full amount to the account of...
Jun 23, 2020 by Sibsankar Panda
Yatra.com - Flight Cancelled but no refund till the time Offered Resolution
My travel date was *th April with Aeroflot. Flight got cancelled due to covid ** pandemic. Airline has refunded the full amount but yatra.com is still holding this money....
Jun 22, 2020 by Sanjeev Kumar
Yatra.com - Flight cancelled but no refund yet Closed
My travel date was on **rd April'**** with Qatar Airways. Due to Corona outbreak flight was cancelled. I started writing mails to Yatra from *th April and on **nd April got a confirmation mail that they are processing my full refund. Its been *...
Jun 21, 2020 by Arindam Ghosh
Yatra.com - Refund amount not received Closed
Full amount was refunded from Spicejet, *months back, Yatra has still not refunded the amount to me....
Jun 20, 2020 by Varsha Vinod
Yatra.com - Refund not given Offered Resolution
I have booked flight ticket from yatra.com. Indigo airlines cancelled the flight and gave full refund. But yatra.com is still not showing anything about flight cancel. I sent them email but no response from the agency. My pnr no is ZDBVYR. Book...
Jun 20, 2020 by Abilash Sharma
Yatra.com - Refund Claim Closed
I had my flight on **/**/****, booking reference number ************, that was cancelled, I opted for Refund claim, that is not settled yet. After many correspondence they are forwarding the amount in their e-valet. Now they are lying and put...
Jun 19, 2020 by Avinash Bajpai
Yatra.com - Refund not received for PNR Closed
I was supposed to travel from Mumbai to Ranchi on **.**.**** via GoAir flight. however, the flight was cancelled by the airlines (screenshot attached herewith). GoAir is not giving any reply. And, Yatra.com is denying me refund of the amount...
Jun 17, 2020 by ARPIT RUNGTA
Yatra.com - Ticket fee was not refunded Offered Resolution
I had booked bus ticket from Delhi to Faizabad on * June **** through yatra.com.on the same day bus was not operated.My ticket was worth Rs .****. I did not received my money.Toll free number is also not working of Yatra.com...
Jun 17, 2020 by Saurabh Pandey
Yatra.com - Yatra is deducting Airline cancellation also Offered Resolution
I have booked Return ticket for my daughter from Ukraine to New Delhi for **th June ****. Booking Ref No. ************ and Ticket No.************* Due to COVID-** flight could not be possible and Airline Air Astana is offering full refund witho...
Jun 16, 2020 by Vidya Sagar
Yatra.com - Money refund Closed
I have booked a hotel last friday. They have deducted the money from my account but did not send the otp. So the hotel did not allow me to check in. After that the company assured me that they will refund the money within * days. Till I did not...
Jun 15, 2020 by Tanusree Dandapat
Yatra.com - Booking related Closed
On the *th June **** i had booked ticket from Yatra.com website from Bangalore to Trivandrum which i paid the amount from Zest Money EMI and received the booking infirmation which is success. But my complaint is for the second booking which i ...
Jun 12, 2020 by Sharath S V
Yatra.com - Refund of air ticket not processed by Yatra despite indigo allowed full refund Closed
Dear Sir, I had booked my singapore flights (me and * family members) in January **** through Yatra.com for indigo flights. After **-** days, Indigo informed that those flights were cancelled and they offered me to board other earlier flight...
Jun 11, 2020 by Sushil Kumar Agarwal
Yatra.com - Bogus Refund Procedure from Yatra com Offered Resolution
My name is Sriram. I am an Indian Citizen. I planned for a holiday trip to Malaysia and for that I booked the flights via different travel agencies viz. Make my trip, Yatra, Go-Ibibio. All my travels dates were between April ** – April ** ...
Jun 10, 2020 by Sriram
Yatra.com - Yatra did not refund my booking amount Closed
I have booked flight ticket from *** to **** through yatra.com. Due to lookdown flight got cancelled and airline company refund the fair amount to yata but yatra did refund that amount to me. My booking reference no is ***********36....
Jun 06, 2020 by Abhshek Kumar
Yatra.com - Refund not provide and not able to book flights using Credit shell Closed
I have booked the round trip flight from chennai to goa through yatra on *th march. I called the airlines support and they already processed the refund from their side but yatra is holding the money and not releasing it. I mailed them *** time...
Jun 06, 2020 by Paresh kumar sahoo
Yatra.com - Refund not received Closed
I had booked a flight from bangalore to kolkata to travel on **th april **** via yatra. But due to extension of lockdown, the airlines cancelled the flight. My flight booking was under yatra cancellation protection as well. PNR no : S*J**G ...
Jun 05, 2020 by Asmita maity
Yatra.com - Not getting my refund Closed
I have booked my ticked for **th April ****but flights got cancled due to covid** . I have clame for my refund on ** April **** for cancled flight its more then a month I have ask many times for my money they are replying with RESOLVED status ...
Jun 04, 2020 by Mayank Mishra
Yatra.com - Refund not provided yet Closed
We have booked the domestic flight ticket through yatra.com from Bangalore to Patna. the flight we choose was Go-Air with cancellation option. Due to pandemic, we had canceled the travel. we had cancelled the ticket apprx * days in advance of ...
Jun 04, 2020 by Preeti Kumari
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Questions about Yatra.com
Ask questions about Yatra.com and get answers from other Voxya users. Help others in resolving their complaints by answering the existing questions.
How to contact Yatra.com?
Contact Yatra.com using the following phone numbers:
For domestic holiday complaint Yatra customer care number is 0120-6907410 (Working Hours :06:30-00:30)
For international holiday complaint Yatra customer care number is 0120-6907415 (Working Hours :06:30-00:30)
For hotel complaint Yatra customer care phone number is 0120-6907420 (Working Hours : 06:30-00:30)
What is Yatra.com office address?
Yatra Online Limited
Gulf Adiba, 4th Floor,
Plot No. 272, Phase II,
Sector 20, Gurugram - 122008
Yatra.com
B2, 202, 2nd Floor, Marathon Innova,
Marathon Nex Kadam Marg,
Lower Parel (W), Mumbai - 400013
Maharastra
What is Yatra.com customer care email?
For domestic holiday complaint Yatra customer care email id is holidayservice@yatra.com
For international holiday complaint Yatra customer care email id is intlservice@yatra.com
For domestic flight complaint Yatra support email id are support@yatra.com
For international flight complaint Yatra customer care email ID is intobservice@yatra.com
For hotel complaint Yatra customer care email ID is hotelservices@yatra.com
For rail, bus & cab complaint Yatra support email ids are rail@yatra.com, bus@yatra.com and cabs@yatra.com
Where to find Yatra.com discount coupons?
Who is the Owner / CEO of Yatra.com?
Dhruv Shringi is a Co-Founder and CEO of Yatra Online Pvt. Ltd.
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