File a Complaint against Yatra Com
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Yatra Com?
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a. Contact the customer support of Yatra Com first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Yatra Com - Flight cancellation refund money back Offered Resolution
Flight cancellation refund my money back ...
Sep 15, 2020 by Jiarul hoque
Yatra Com - Refund of my flight booking Offered Resolution
i have sent mail on *th l regarding cancellation of my booking, but no response from yatra.com side moreover while booking ticket it is mentioned partially refundable but when i cancel the ticket it is showing zero refund...
Sep 14, 2020 by priyanka singh
Yatra Com - Refund Issue Offered Resolution
I have booked the flight on **th March **** from Kanpur to Mumbai for **st March but because of Covid that has been cancelled by Airlines as per Government rule Now, Spicejet Airlines is saying that they have refunded my money on **th June t...
Sep 12, 2020 by Rishabh Shukla
Yatra Com - Refund not credited Offered Resolution
I booked my flight tickets via Yatra.com which got cancelled due to Covid-** situation. Airlines has refunded the amount but Yatra has still not refunded the amount. There is no satisfactory response from their end. They are sending mails that ...
Sep 11, 2020 by Rupasree Ghosh
Yatra Com - Refund not made Offered Resolution
My flight refund has been fully refunded by Spicejet to yatra.com but they have not refunded it to my bank account yet, also they are not at all responding to any of my queries....
Sep 09, 2020 by Rajan Singh
Yatra Com - Refund amount not received Offered Resolution
Yatra Booking No: GEIDMV....... Yatra Booking Id: ************...... On **nd July I have cancelled by tickets from Chennai to Hyderabad Indigo..... Indigo has returned the amount to Yatra and sent the credit note to my email id .... Since th...
Sep 08, 2020 by Bidisha Roy
Yatra Com - No Refund or Credit Shell Offered Resolution
My return flight from Bangalore to Srinagar was cancelled due to Covid-**. Indigo initially offered a credit shell which I thought was fine. However, recently when I tried to book a new flight on Indigo, to my horror, Indigo customer support to...
Sep 07, 2020 by Hilal Ahmad Lone
Yatra Com - Refund of ticket money Offered Resolution
I have been asking Yatra to refund the cancelled ticket refund they said they will do in * month like that * months passed. Then they said we cant refund we need to use the tickets next year. then they said the airline is not refunding. they ar...
Sep 06, 2020 by supriya Patil
Yatra Com - Refund not credited Closed
Booked air ticket on feb** for **-** April. But due to lockdown, it got auto cancelled. Even after airlines (indigo) refunded my amt to yatra, yatra is not refunding the same. Moreover no ans to emails or no customer care executive available. ...
Sep 05, 2020 by Adnan rasuljee
Yatra Com - Cab not provided Nor refund made since 16 days Offered Resolution
I booked a cab from Chennai to Bangalore **.**.**** at **:** AM. And paid the advance amount of INR.****/-. He didn't given the cab and also not lifted the phone. Then they called around **:** AM (After ** Hrs from trip) & apology for not given...
Sep 04, 2020 by Alwys Robinson
Yatra Com - Higher service fees Offered Resolution
I have cancelled * pax tkt in february where this company charge me inr **** service fee on top of ailrine cancellation fee . I dealing with many travel agents & service charges are ***-***, whereas this company charged me inr **** . this is pa...
Aug 31, 2020 by Aarti K
Yatra Com - Refund not received from Yatra Airlines refunded them on Closed
I have booked air ticket thru Yatra before Covid scenario. Due to lock down all flights were cancelled. Indigo airlines has refunded payment for PNR No. SDNJ*L to Yatra for Rs*****/-. But Yatra has not refunded that amount to me. Their toll fre...
Aug 28, 2020 by Mohit Modgill
Yatra Com - NOT REFUNDED YET Closed
I BOOKED RETURN FLIGHT NAGPUR TO INDORE OF ** TH AUG.. INDIGO CANCLLED BOTH FLIGHTS BY THEMSELVES. BUT YATRA DID NOT REFUND ME YET...
Aug 26, 2020 by Mukesh Barange
Yatra Com - Yatra Booking Not able to use my fund held by Yatra Offered Resolution
As per my last complain yatra send an email that the cancelled flight cost is held for future booking. I am trying to again reach yatra from last * days to use the funds for my parents travelling from Patna to Chennai on **th or **th of Septemb...
Aug 25, 2020 by Renu S Patil
Yatra Com - Refund or credit shell not available for further booking Closed
Hi i have booked my flight ticket from CHENNAI to Delhi through Yatra for * jun **** by indigo airlines( PNR no- JR**MB ) and return flight for delhi to Chennai on ** jun **** by Air Asia airlines ( PNR no-CY**QB) . reference no -**********...
Aug 20, 2020 by DEVENDRA SINGH FARTYAL
Yatra Com - Yatra not refunding full amount Offered Resolution
Spicejet has cancelled the flight and they have refunded full amount to the Yatra but yatra has deducted INR *** from the amount. When customer is not at fault and in this pandemic times Yatra is looting the hard earned money of customers....
Aug 19, 2020 by Sahil Arora
Yatra Com - Refund not generated Closed
I had a booking on *rd of august from Kolkata to Mumbai. The flight got cancelled and the refund was done by the airline but Yatra is not returning the money. All the routes to reach them are bullshit. None of the contact numbers are valid, the...
Aug 15, 2020 by Suman mondal
Yatra Com - Yatra not refunding amount even after airline gave full refund Offered Resolution
My reservation fall in corona period hence per government order airline approved full refund. But yatra is not refunding the amount also offering to give coupon valid for * yr. what if I dont travel within one yr. my money is lost. Please refun...
Aug 09, 2020 by yashovardhan Soni
Yatra Com - Refunding air ticket Closed
Dear Sir, I have booked a ticket from yatra, Yatra reference no. ************ ie spicejet flight with pnr noTJ***B from port blair to delhi on **/*/**.for Rs****, but it got cancelled due to covid. I requested spicejet and got it refunded but...
Aug 09, 2020 by Alex mathew
Yatra Com - Bus Tickets Refund Closed
Dear Sir, *). I booked Bus ticket on Yatra.com (Amount-***/-) on **-**-**** but Bus operator cancelled the bus and confirmed over phone the same. He also told that refund had been initiated from their end but i didn t get any refund amount t...
Aug 08, 2020 by Mubeen Khan
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Sector 20, Plot No. 272, 4th floor, Gulf Adiba, Gurugram, Haryana 122008
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