File a Complaint against Yatra Com
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Yatra Com?
If you are not satisfied with Yatra Com, file a complaint now:
1. Go to "File a Complaint" form
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4. Get refund / replacement / damages from Yatra Com
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a. Contact the customer support of Yatra Com first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Yatra Com - No refund from Yatra Closed
I booked my flight from Yatra.com but due to the Covid-** situation the airline cancelled the flights. I have been trying to get in touch with Yatra but there is no customer care number and my emails get auto responses. I contacted the airline ...
Aug 07, 2020 by Gaargi Prehar
Yatra Com - Money deducted but unable to find ticket and No Refund Closed
I've booked a ticket on Yatra and money was deducted from my credit card. Also, Yatra sent me a confirmation email on this which I've attached below. Now, When I wish to cancel my booking, Yatra team (intobservice@yatra.com) is unable to locat...
Aug 05, 2020 by Aman Kumar
Yatra Com - Not getting refund for Cancelled ticket from Yatra Closed
Hi i have booked my ticket from Pune to Kolkata through Yatra on **th July **** and the airline cancelled the ticket due to lockdown extension. But now when i try to claim the refund from the site my latest booking is not showing up.it list dow...
Aug 01, 2020 by Sumit Cchakraborty
Yatra Com - Cab booking yatra com Closed
Previous voxya complaint id-*****.Amount not refunded by yatra even after **days even after in my earlier complaint they said they eill refund. I Booked A Cab Imfrom Yatra On **th June **** But Due Ti Some Issue Amount Was Deducted But Booking...
Jul 31, 2020 by Azeem Anwar
Yatra Com - Illegal withholding of refund Offered Resolution
I had booked flight tickets to London for **may to ** may ****. However, due to the virus all flights were cancelled. Hence, I opted for the cancellation of the flight and forfieted approximately INR ***** as airline cancellation charges. The b...
Jul 27, 2020 by Mayank Sood
Yatra Com - Refund from yatra com of IndiGo flight booking Offered Resolution
Respected Sir/Madam I would like to say that I have booked indigo flight form tiruchirappalli to lucknow on the date ** Jul **. Booking is confirm from yatra.com side And amount also deduct from my account. But the flight has been cancelled ...
Jul 27, 2020 by Shivam Singh Sengar
Yatra Com - Not refunded Offered Resolution
I had recently booked air ticket on yatra. Com wit amount of ***** on **/*/**** Ref no. ************* and after some days airlines cancelled my flight due to covid ** and they refunded full amount of ***** towards yatra. Com but yatra se...
Jul 24, 2020 by Naseer ahmad war
Yatra Com - Non Refund of ticket Offered Resolution
I booked flight for delhi-sydney-delhi by malasian airlines throgh Yatra.com leaving Delhi on **/**/**** & return journey on **/**/**** My flight by airlines was cancelled . i requested for refund to yatra several times but refund not made...
Jul 21, 2020 by daljit singh
Yatra Com - Flight got cancelled but no refund yet Offered Resolution
Indigo airlines cancelled my flight to Indore. The refund was processed by Indigo in * days but is not being refunded by yatra.com. ...
Jul 19, 2020 by Priyesh Peswani
Yatra Com - Refund injustice from Yatra Closed
I booked QATAR Airlines for my mother to travel from delhi to houston and houston to delhi back ,the travel date were **th march **** & **th april **** respectively which costed me around *****/-. But due to covid international flights were ca...
Jul 18, 2020 by Ravi Varma K
Yatra Com - Refund didn t get Closed
As i book my ticket from yatra. Com on ** march but unfortunately flight's got cancelled. As our air fare get in credit shell after that i book another ticket from indigo by using same credit shell but some money left there... After that i cla...
Jul 15, 2020 by Sheikh Amir
Yatra Com - PNRS refund Closed
Yatra is given wrong reply against my last complain raised as below:- Yatra Com on Sun, **th Jul **, *:** AM Hi, Greetings from Yatra.com! Your refund has been processed from our end on ** Jul **** under Yatra reference number *************....
Jul 14, 2020 by BIDHAN SAMANTA
This is regarding my international ticket booked through Yatra for travel in Aug ****. This was for Europe trip. Although Emirates has agreed to allow FULL refund as per their terms, I have been chasing Yatra in vain. First they dont have a con...
Jul 11, 2020 by Abhijit C
Yatra Com - Refund not processed Closed
Booked a flight with Yatra from Delhi to Newark (New York) for early march. Flight cancelled by airline and offered full refund. Yatra has not given me refund till date. It's been more than * months. ...
Jul 10, 2020 by Mohd Zaki Hasan
Yatra Com - Cab booking Offered Resolution
I booked a cab imfrom yatra on **th june **** but due ti some issue amount was deducted but booking was not done. Raised issue with yatra but no resolution. No booking showing in app but they gave me ref number of booking. Also getmecab(yatra p...
Jul 09, 2020 by Azeem Anwar
Yatra Com - PNRs refund Closed
Against three PNRs, original airline is already refunded by cash against one PNR and Credit shell against two PNRs. But Yatra is not updating the same. I want my money credited back to me immediately for future use. ...
Jul 07, 2020 by BIDHAN SAMANTA
Yatra Com - Yatra refund not received Closed
My international flight was cancelled by airline due to Covid, airline has already refunded to Yatra, but i have still not received my refund. Flight was cancelled in March but still no refund received. Have called customer support many times, ...
Jul 07, 2020 by Nital Shah
Yatra Com - Refund not received from Yatra Offered Resolution
I booked airlines tickets through yatra. Airlines have refunded the amount to yatra but yatra is not refunding that money to my original mode of payment. Also, firstly they refunded total ticket amount as ecash, now, yesterday they deducted all...
Jul 03, 2020 by Jyoti Choubey
Yatra Com - Not Refunding cancellations money Offered Resolution
I booked my ticket through yatra.com because of covid ** the bus operator has cancelled the bus on ** june jodhpur to indore. So i cancelled the booking on ** june and yatra. Com is not refunding the cancellation money.. Please help me to ref...
Jun 29, 2020 by Ashwin patidar
Yatra Com - Yatra com refund issue Closed
Although the Airline refunded the whole amount to Yatra, the company is not giving my money. Yatra has put all the money in wallet, which is against the SC instructions, also they have deducted *** Rs forcefully. No one is responding of emails ...
Jun 28, 2020 by Sayantan Dutta
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Sector 20, Plot No. 272, 4th floor, Gulf Adiba, Gurugram, Haryana 122008
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