File a Complaint against Videocon D2h
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Videocon D2h?
If you are not satisfied with Videocon D2h, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Videocon D2h and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Videocon D2h
But before filing a complaint, you should
a. Contact the customer support of Videocon D2h first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Videocon D2h - Videocon dth signal problem Open
After several complaints with Videocon customer care, they are not solving my DTH signal problem since last ** days. Complain No: ********* Date of complain **.**.**** my customer ID: ********...
May 23, 2019 by SUNITA PRUSTY
Videocon D2h - Paid for D2H connection but not installed Open
I applied for Videocon D*H connection online on **th May by paying Rs ****. Then I got a call from their engineer and he said I will come but I will charge more *** Rs. So I contacted customer care to get to know why there is more charge as suc...
May 22, 2019 by Sandesh Pawar
Videocon D2h - Videocon d2h not providing service since 20 days nor is it refunding payment Open
My Videocon D*h service has been down since last ** days. I have lodged several complaints with their customer care and they mention multiple times that they would resolve within ** hours/** hours while it has never been resolved. Finally, bein...
May 21, 2019 by Devadatta Sahoo
Videocon D2h - Request for service engg Closed
Very worst service for * days. I am requesting for service engg to set the dish antenna. Customer representative staff always responding like we escalate the issue it will get resolve within * working hrs. Sr. Supervisors are very arrogant. The...
May 20, 2019 by Niranjan Nahak
Videocon D2h - Recharge not shown Closed
I have done the payment via Paytm on ** May ****. Still, on ** May ****, my recharge is not shown in my account although Paytm is showing payment done. Also, the customer care service is not doing anything to resolve it....
May 19, 2019 by Brijesh kumar
Videocon D2h - Videocon D2h is not refunding my money even after 15 days Open
They are not refunding money and doing unnecessary harassment. I have done recharge through my credit card and it got failed when I request them for a refund they are simply harassing. I have raised complaint id two times as follows ********* o...
May 18, 2019 by Biswajit samal
Videocon D2h - Videocon D2h signal not found Open
From **th May ****, my d*h connection is not working and its display only signal not found the message. I call d*h customer care on the same day and ask for assistance they said within ** hr engineer will visit my location and will solve the is...
May 18, 2019 by Rajendra natha bhalekar
Videocon D2h - Delaying in refunding additionally deducted relocation charges for D2H unit Closed
I have relocated from Pune to Aurangabad on **-Mar-**. Relocation charges Rs. ***/- collected by installation engineer at the time of removing the unit from my earlier location (Pune) as well as the Rs. *** deducted by Videocon d*h from my d*h ...
May 17, 2019 by PARAG HADKE
Videocon D2h - Cheating by the company Open
Videocon Customer ID: ******** I wish to bring to your attention a clear case of cheating by Videocon D*h. I hereby recite the sequence of events where the company has cheated me of Rs.****/- and have denied refund on flimsy ground. I would gre...
May 11, 2019 by PRADEEP P
Videocon D2h - Worst customer support Open
I have relocated from Hyderabad to Bangalore. I am using videocon for more than * years. Relocation charges Rs. ***/- collected by installation engineer as well as the amount deducted from the account. I have called customer care for more than ...
May 10, 2019 by Shahul
Videocon D2h - Cheated the customer Open
I have raised a request to relocate my D*h from Chandanagar to Ameenpur in Hyderabad on *th May. First, they said within ** hours issue will get resolved. But May *th one person called me they said we will do it after that one person came deins...
May 10, 2019 by Veeresh Puchakayala
Videocon D2h - Connection re installation issue Open
I had raised a request for the reinstallation of my d*h connection as I have relocated within the same area. It has already been ** days since I raised the request but still, the reinstallation is not done despite registering multiple complaint...
May 05, 2019 by Tejaswi Chandra
Videocon D2h - Regarding set top box replacement Closed
Complaint placed for no signal available on **th April ****. After ** hrs technician visited my house and said the set-top box needs to be replaced. Then the complaint is closed without the issue being resolved. Even after * week, the technicia...
May 02, 2019 by Guna sekhar
Videocon D2h - Service provider not ready to do re installation Closed
I relocated from Banashankari to Kalgena Agerhara in Bangalore. I raised the relocation request they said it will be *** Rs. I agreed and they removed the d*h dish in Banashankari. I called customer care nobody has come to install on Monda. It ...
Apr 30, 2019 by Bakthavatsalan Perumalsamy
Videocon D2h - Engineer not showing up to resolve the issue Closed
I am raising a complaint every single day from **nd April **** with Videocon d*h customer care to fix my set top box which won't turn on. Every time I call them they say your complaint has been raised and escalated. We will resolve it by today ...
Apr 29, 2019 by Kiranmayi
Videocon D2h - Denied in choosing TV channel packages of my choice Open
Automatically videocon d*h has added a mirror package to my account (second connection of d*h) even though I have one TV and they subscribed me to the big list of channels. I have requested multiple times to remove that unselected packages and ...
Apr 26, 2019 by Sridhar
Videocon D2h - Services request not attended Open
Complaint placed for replacement of faulty setup box on **st April ****. After ** hrs nobody attended or resolved. When called customer care on **nd they escalated the issue promising an * hours period. After * hours still, nobody attended. Aft...
Apr 25, 2019 by Karthik
Videocon D2h - Cheated by the D2H Closed
Third class services by the D*H. My subscription ended on **th April’ **** but without intimation, the package is being activated and the charges are getting deducted. When called on call centre they mentioned that Videocon D*H have directly ...
Apr 21, 2019 by Jayant Pandit
Videocon D2h - Not able to watch TV Open
We are facing problems regarding Videocon d*h. Earlier from **th Feb **, we were not able to watch channels smoothly from last three days. We are not able to watch a single channel on Videocon d*h. We are desperately trying to call the customer...
Apr 19, 2019 by Sachin Patil
Videocon D2h - Fraudulent behavior by the company Open
The below is the content of the email I've sent to customer care * days back and still haven't heard back from them. They are not answering their call centre numbers from my registered mobile number. Email Content: Customer ID: *******. We ha...
Apr 19, 2019 by Jasman Arora
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