File a Complaint against Videocon D2h
Case Details
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Resolution
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How to resolve Videocon D2h complaints online
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File a Complaint now and let our experts help you in taking legal action and getting resolution :
1. File a Complaint
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3. Start Social Campaign
4. Send Legal Notice
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Videocon D2h?
If you are not satisfied with Videocon D2h, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Videocon D2h and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Videocon D2h
But before filing a complaint, you should
a. Contact the customer support of Videocon D2h first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Videocon D2h - Unnecessary deduction of money from recharge amount Closed
Dear team, I am Narender Mehta from Shimla user of Videocon d*h customer id ********* in which package selected by me as per TRAI guidelines is not activated. I asked for the resolution. On this, they have charged me an additional amount of **...
Feb 16, 2019 by Narinder
Videocon D2h - Balance mismatch and very bad service Open
Calling customer care from past ** days but no help. complaint lodged complaint no *********, ********* Balance is around *** expected and it shows a negative balance. Monthly pack activated by there side *-* times and website updated number...
Feb 16, 2019 by Umesh Borse
Videocon D2h - Dish not activated Closed
We gave the request for dish split of account and relocation. They relocated but they had not activated my line. I am daily calling customer care and sending mail but there is no response from them. They are disconnecting the call. I call custo...
Feb 15, 2019 by Nagesh kumar
Videocon D2h - No engineer visit for Signal Problem Open
I am having signal problem since five days. I am regularly calling customer care for engineer visit, but they are not lodging any complaint. Every time they say please call after 1 hr...
Feb 14, 2019 by Vipin Kumar
Videocon D2h - No one receiving calls since 15 days Closed
my customer id for videocon d*h account is *********.my rechrg expire about * days ago now i want to know about my recharg as well as how to choose channels etc customer care people not receiving calls or disconnecting or their number is invali...
Feb 14, 2019 by siddharth shah
Videocon D2h - Cheating Customers Open
As per the "trai" regulation have contacted videocon cc they asked me to select channels from their website their website not working well even though created my back there is mandatory channels which mentioned by "trai" so there is *** channel...
Feb 14, 2019 by Sajin M
Videocon D2h - Not got channels according to mera wala plan Closed
I recharged for Mera wala plan (which includes *** free air channels+**selected channels) that costed around ***RS monthly, I recharged *** RS . But I got only useless free air channels.and customer care is also not responding. Please refund my...
Feb 14, 2019 by Shyamsunder upadhye
Videocon D2h - No service provided by videocon d2h Closed
i have been paying my bills regularly and still there is no service provided by my dth operator i:e videocon d*h and whenever i call at their customer care, my calle is hung up after transferring to various people....
Feb 13, 2019 by varun Kumar sharma
Videocon D2h - Worst Customer service Open
As per trai guidelines the customer has to choose the channel, from *st February ** till today Customer care or corporate office or nodal officer or help line contacts no not working. Web site or on screen problem shot out not possible. So a...
Feb 12, 2019 by Lalitmohan Satpathy
It is happening since long. Customer care of Videocon D*H are always annoying me. They looted me several times. I have done my tv recharge but they have not updated it in their system. Their customer support number will hit only after **-** att...
Feb 12, 2019 by Sourabh Mittal
Complaint No -* Today I had recharged my account, but channels are not seen. Screen showing error E**-*: sorry, you have insufficient Balance. And my account shows the amount on screen. Complaint No-* As per trai I had chooses my channel but...
Feb 10, 2019 by ravindrarode
Videocon D2h - D2H Provider is making hard to choose my own plan Closed
as per new trai rules a consumer can choose his own plan,but videocon d*h has made the selection impossible,deliberately. there site is either not responding or loading so slow,its almost impossible to choose your own pack.at the same time if y...
Feb 10, 2019 by AMIT SHEKHAR
Videocon D2h - Fraud of videocon d2h Open
Videocon company is a scammer company they do fraud with me I recharge it on * feb of *** and its ** feb they disconnected my service and costumer care number not responding sue them ...
Feb 10, 2019 by Rajveer
Videocon D2h - No response from customer care Closed
I am trying to call them from past *days for new rules and policy of trai to change my current D*h plan but there is no response. After invain efforts I recharged my account with same price as of previous plan and recharge from paytm is also su...
Feb 10, 2019 by Prashant Singhal
Videocon D2h - Videocon D2H channels not available Closed
I have already topped up my a/c balance, my channels are not as per my selection. Call centre in unresponsive and no action from D*H, just hiding behind the bush. Please refund my money and pay me compensation for unnecessary mental troubles. ...
Feb 09, 2019 by Karthik N Sarma
Called videocon customer care services and talked to customer care service officer there....chose mera wala plan by requesting him ....but now the channels that i hav chose are missing.....i hav subscribed for sony channels happy india pack and...
Feb 09, 2019 by Jyoti chauhan
Videocon D2h - Videocon D2H blackout inspite of having balance amount Closed
Channel blackout for last * days inspite of having balance in the amount.Tried to reach helpdesk through various means like mail,portal,call but in vain there is no response at all.Such a pathetic service...
Feb 09, 2019 by Viraj Palav
Videocon D2h - Worst Service from VideoconD2h Kerala Open
Dear all, This is to inform you from past * days I am trying to add and change my channel package but your cutomer support and website is totally down that we dont even have the access to do the same. So When I checked the feedback in tweeter ...
Feb 08, 2019 by Arun Nair
Videocon D2h - Videocon Recharge Not Received - No Customer Care Support Open
I recharged on February ** **** for a yearly pack. I did not receive my recharge. And my mobile number was linked to some other account without my knowledge. I recharged two times, one with mobile number, one with customer Id. Total deduction i...
Feb 08, 2019 by Mohamed Aslam
Videocon D2h - No Marathi channels available since 4th Feb 2019 till date Closed
Since *th Feb ****, no Marathi channels are available..on complaining with customer care the TAT given to resolve was *hr still the issue is not resolved....
Feb 07, 2019 by Ravi Anand Holkar
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