File a Complaint against Videocon D2h
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How to resolve Videocon D2h complaints online
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File a Complaint now and let our experts help you in taking legal action and getting resolution :
1. File a Complaint
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Videocon D2h?
If you are not satisfied with Videocon D2h, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Videocon D2h and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Videocon D2h
But before filing a complaint, you should
a. Contact the customer support of Videocon D2h first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Videocon D2h - Non activation of desired plan Closed
I am using an add on connection to my current DTH. I have changed the plan but they changed it on one TV, not on add on tv and started deducting price as per new plan. After talking to customer care regarding same they have no answer on this an...
Feb 22, 2019 by Paritosh Sood
Videocon D2h - TRAI's Infringement in D2H Closed
I have videocon D*h whose cust.id *********. I want to select a channel according to TRAI's new rule but I can't select the channel due to the bad service of Videocon D*h. Whenever I select a channel it automatically disappear the next day. Th...
Feb 21, 2019 by Rahul Pravinbhai Sodagar
Videocon D2h - D2H Services issue Open
Complaint No. ********* for Customer ID ********* Complaint No. ********* for Customer ID ********* Sir, it's been ** Hours no solution, is this good way to commit to the customers? Contact person- Mr Humayu supervised Mr.Vishal Ms Prem...
Feb 21, 2019 by GANESH SHUKLA
Videocon D2h - Facing the login issue Closed
Hi, I have raised a complaint long back to d*h customer email I'd and called them multiple items. They answer the call and discount multiple times. My problem is simple I'm unable to login to the d*h website or app to select my channel. It sen...
Feb 21, 2019 by Azeezullah A
Videocon D2h - Issue with connection Closed
My connection is still not activated after frequent calling and raising complain. my customer id is: ********* last two complain no. *********, ********* Highly unprofessional service by the D*H....
Feb 20, 2019 by Shailendri
Videocon D2h - No response from the company Closed
I am Videocon D*h Subscriber, due to this TRAI regulation or some technical issues I am not able to view the channels subscribed. Although I have made my pack in * days struggle as customer care is pathetic. It takes hours to connect and anothe...
Feb 19, 2019 by MOHD FARAZ UL HAQUE
Videocon D2h - Unable to login/access D2H Open
This is regards to the Videocon D*H issue. I am trying to resolve the below issue since *month. Customer care center/service is the worst. They don't sound knowledgeable. I am unable to log in using my registered mobile number. I have lodged t...
Feb 19, 2019 by Tanzeer Pasha
Videocon D2h - Suspended my account number Closed
Videocon suspended my D*H Account number ********* as per the new TRAI guidelines. I selected the channels as per the new plan and called on their customer care. The customer care representative asked me to pay ***₹ which I did but the servic...
Feb 19, 2019 by Anshu Srivastava
Videocon D2h - Desired package not delivered and humiliation Closed
Dear Sir/Maám, Since last one week, I was trying to make my own package of my choice as per the latest TRAI order in Videocon d*h channel. But, for the last week, it was not successful through the website. Finally, when I approached the Videoc...
Feb 19, 2019 by SURESH K B
Videocon D2h - No response from the D2H Open
I am Videocon D*h Subscriber, due to this TRAI regulation or some technical issues I am not able to view the channels subscribed. Customer Care is pathetic, it takes hours to connect and another hour to speak to the supervisor. They never call ...
Feb 19, 2019 by B M SATHEESH
Videocon D2h - Customer service Issue Open
Hi, I have attached my whole email communication chain for reference. Please check the same. I have been following-up with Videocon d*h customer service for more than ** days now & have no resolution. Please take my complaint & advise about ho...
Feb 19, 2019 by Parag Jagtap
Videocon D2h - D2H shows low balance even after recharge Closed
This is pertaining to our never-ending problem with Videocon d*h. We get a message for low balance on **/*/**** with a notice of disconnection by **/*/****. I called multiple times to the lousiest & incompetent team in the Call centre. They hav...
Feb 18, 2019 by RAKESH SHARMA
Videocon D2h - Unable to contact customer care Closed
Hi, I have updated my package online. But it is not getting applied to my account. I tried calling by sending email numerous times. But no one reverted back. Such a pathetic service by the company....
Feb 18, 2019 by Partha Dey
Videocon D2h - Unsatisfied Service Open
I am trying to contact the customer service centre for * days, but their system is not working for * days, getting the same reply whenever I call them. Even the staff is not ready to listen to my complaint properly. I am having an issue with th...
Feb 18, 2019 by Hitesh K Mali
Videocon D2h - Non availability of signal Open
I tried complaining to their customer care number regarding non-availability of the signal from the past * days. Most of the time it's busy and luckily even if it gets picked up they claim it to rectify it within * hour which never happens. Any...
Feb 18, 2019 by Sankalp Jain
Videocon D2h - Not providing proper service Closed
I choose channels for my primary and secondary connections according to TRAI, but Videocon is charging me more and showing other channels that are not in my list....
Feb 16, 2019 by Ashok AAher
Videocon D2h - Issue in the Subscription Closed
I and my other family members are using Videocon d*h from *rd Feb ****. All my channels got disconnected when I contacted their customer care they said trai has implemented new rules but my other family members did not know that was implemented...
Feb 16, 2019 by Mohamed Akbar
Videocon D2h - Recharge is not showing Open
We are done payment but the provider does not show recharge and service....
Feb 16, 2019 by Gautamkumar Sanjaybhai Dabhi
Videocon D2h - Recharged the d2h but service still not resumed Open
As per the talk with the d*h executive who informed me that I can continue with my old plan and told me to recharge with amount rs. protected. I recharged my d*h account on February protected. Still, services are not resumed. It is showing insu...
Feb 16, 2019 by Nageshrao K
Videocon D2h - Paid money but not getting service Closed
I am a customer of Videocon D*h. I have paid the amount but not able to select channels that I want to see. The company website is not working properly. Its customer care service is not responding. I have already sent email to the company regar...
Feb 16, 2019 by Akash Gautam
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