File a Complaint against Videocon D2h
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1. File a Complaint
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Videocon D2h?
If you are not satisfied with Videocon D2h, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Videocon D2h and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Videocon D2h
But before filing a complaint, you should
a. Contact the customer support of Videocon D2h first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Videocon D2h - Package not started after recharge Closed
Package and addon not started after recharge and talking with Videocon d*h customer care. The message shows that all procedures have been started but none of the channels has started yet. My account balance is Rs. *** and more I have all screen...
Apr 07, 2019 by Munna Singh
Videocon D2h - Unable to login and change package Closed
I have been a Videocon D*H user for four years. Since then I haven't faced any problems. But recently after the changes made by TRAI, I am unable to login to the website or through the mobile app. Nor can I contact the customer care. Whatever t...
Apr 07, 2019 by Sharat Chandran
Videocon D2h - Regarding channel issue Closed
I have tried to contact the customer care numbers. But it always tells its not valid number. Though I have recharged my channel pack still there won't be any channels shown as it shows insufficient balance. When I tried to give a complaint thro...
Apr 07, 2019 by Krishnakanth bv
Videocon D2h - Service in not being provided Open
I have recharged with the amount of Rs ***/- to Videocon d*h but they are not providing services. Customer care number is also not working. So please solve the problem....
Apr 07, 2019 by Dara Ramesh
Videocon D2h - Wrongly recharge did Open
I inform you that, I am a d*h customer. My ID is *********. I have made a recharge transaction by D*H infinity mobile apps of Rs ***** by wrongly but the actual amount is Rs ***.** (Dimond package). D*H infinity apps do not accept the amount in...
Apr 07, 2019 by DEBOJOTI HALDER
Videocon D2h - Unable to login into the account Open
I am a registered user of Videocon d*h. I am unable to login into my account as I need to create the package as per new TRAI guidelines. I have raised so many complaints to Videocon customer care but every time they are registering my complaint...
Apr 07, 2019 by Jyoti punj prakash
Videocon D2h - None of the channels are subscribing after recharge Closed
The Videocon d*h services are not showing any channels on Tv. I tried to call customer care but their number doesn't get connected. Even if call get connected the agent always reply that their system is having a technical issue and they are una...
Apr 06, 2019 by NEHA Bansod
Videocon D2h - Unable to login Closed
As per TRAI rules and regulations, D*H user can select the TV channels from their own wish and pay to the concerned DTH operators/service provider, rather than the boundation to take full and prefixed packages. To do so, I have to log in to the...
Apr 04, 2019 by Robin Roy
Videocon D2h - Channels not displayed after recharge and replacement of set top box Closed
After replacement of set-top box by Videocon d*h engineer and recharging of Rs. *** for two weeks, I have not seen any channels. I have complained many times in Videocon d*h customer care but not got any result. My d*h id is ********....
Apr 02, 2019 by Javed akhter
Videocon D2h - Exploiting money from consumers Closed
I did my *st recharge after new TRAI rules for * months (Rs: ***/-). Mean while last month it is not recharged as my parents are not available and are out of town for operation. After recharge, no channels are coming. I reached customer care an...
Apr 01, 2019 by Eshwar
Videocon D2h - Not able to get proper service Open
*) Got Videocon D*H last month and face lots of trouble to access the channel (almost ** days). Connection issue and different packages were provided. *) Not able to change the packages after ** requests through the app and customer care cal...
Mar 28, 2019 by Komal Thubrikar
Videocon D2h - Fraud deduction from the company Open
I have been contacted by an executive at Videocon d*h informing me that I will be given the movies active channel no. *** free for * month. He said I will not be charged any money for a month. But right after the activation of this channel, I d...
Mar 26, 2019 by Alan Thomas
Videocon D2h - Company troubled me and issue still not resolved Open
I installed d*h connection and recharged my Videocon d*h with selected channels of my choice on *th Mar-****. However, I am not able to view channels of my choice and have been emailing and calling n number of times. No one bothered to resolve ...
Mar 25, 2019 by Nitin Tripathi
Videocon D2h - D2H repeated issues Open
I have been using D*H for * yrs. Every time during a crucial cricket or tournament like world cup or IPL they disconnect my connection. Then their customer care guys make a fool out us by saying the same thing again and again until we break and...
Mar 24, 2019 by Robin Jose
Videocon D2h - Charged extra and cut short my month Open
I had primary (Platinum HD pack) and secondary mirror connection. I placed relocation request with cc on Dec *, **. I had both the connections reinstalled around Dec *. Also, had a new third connection installed. CC informed it's mirrored, too...
Mar 24, 2019 by Rahul Gautam
Videocon D2h - Not giving a proper response Closed
I am very sorry to say that the service that currently providing is too worst. The issue is channels are not coming even though there's a currency in the d*h account and to resolve this if I call the customer executive lines the computer coded ...
Mar 24, 2019 by Harshith
Videocon D2h - Set top box not working Closed
The set-top box is not working for many hours. Tried to contact customer care service but they are not attending our calls....
Mar 23, 2019 by Kapilesh joshi
Videocon D2h - Recharge done but no money received Open
Transaction ID *********** I tried contacting customer care for more than * times. Every time a new representative says recharge has done successfully but it will come in your account in * min. I am hearing this for the last * days but no one...
Mar 23, 2019 by Pranav vyavahare
Videocon D2h - Unable to view channels Closed
Useless service. Not able to view channels from last * month. I called customer care several times but those idiots know nothing. Finally threw out Videocon d*h and I migrated to another service provider....
Mar 22, 2019 by Sarang premalwar
Videocon D2h - Channels not related to the pack Closed
I received a call from Videocon customer care saying as if you pay Rs. *** you will get all the channels what you are viewing currently. I reached with the same amount but I can see only Gemini channels are coming. It's really cheating the peop...
Mar 22, 2019 by Ramesh
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