File a Complaint against Videocon D2h
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How to resolve Videocon D2h complaints online
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File a Complaint now and let our experts help you in taking legal action and getting resolution :
1. File a Complaint
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3. Start Social Campaign
4. Send Legal Notice
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Videocon D2h?
If you are not satisfied with Videocon D2h, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Videocon D2h and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Videocon D2h
But before filing a complaint, you should
a. Contact the customer support of Videocon D2h first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Videocon D2h - Signal not available all the time Closed
I am getting signal not available for most of the time for most the channels. Customer Care number is always busy and even not being informed over IVR how much approximate waiting time for getting connected to CC representative. Facing this pro...
Apr 17, 2019 by Parag Ramesh Uchit
Videocon D2h - Not responding from the last 2 months Closed
One day I noticed that my TV shows "Signal not available". I thought it may be due to no balance in the account then I recharged with Rs.***, but it's not resolved the problem. I have checked the cable from the top to bottom. But I don't see an...
Apr 15, 2019 by Surya Prakash Jamalpur
Videocon D2h - Package not delivered Closed
A few weeks now we do not get the channels we subscribed for and already paid an annual renewal fee in Jan ****. Despite a balance of over **** rupees, we do not get any channels that have been subscribed....
Apr 14, 2019 by Sujeetha
Videocon D2h - Not following TRAI order Open
The latest TRAI implementation for Cable TV says apart from ** mandatory DD channels, subscribers can choose their own ** channels (Free or paid) to make up a total of *** channels for NCF of *** Rs. But Videocon D*H has prepared their own bas...
Apr 14, 2019 by Pradeep D
Videocon D2h - Adverse service and support from customer service Open
I am a regular subscriber for D*H for last ** years. After implementing the new TRAI guidelines, the service part from D*H becomes adverse and none of the customer care executives supports in choosing the plan or confirm the request which we ra...
Apr 13, 2019 by UMAMAHESWARA RAO
Videocon D2h - Channels not working Closed
I have * connections. Some channels are not working for both the connections. I have tried to call the customer centre. The number is not reachable. When the number connects very rude customer service people ask to call after ** mins and still ...
Apr 13, 2019 by Mr Lotlikar
Videocon D2h - Package not delivered and denied to refund back Open
I am extremely disturbed with the pathetic service of d*h customer care department. I have been an HD customer for more than * years with * connections at home and always paid for annual packages in advance. Somehow without informing me my pa...
Apr 13, 2019 by Anjalee Arora
Videocon D2h - D2h website cheating customers Closed
I have * connections of Videocon d*h at home. As per the new regulations when I try modifying channels for one connection, the same set of channels gets activated for all connections. Videocon is cheating customers through its hopeless website ...
Apr 13, 2019 by Ajey Simha
Videocon D2h - Channel not work still balance available Closed
I have videocon d*h connection and balance is **** but a few days ago they remove all channels and still not on. What problem to them. Please do the needful....
Apr 12, 2019 by BHAULAL GOPINATH NAGARE
Videocon D2h - D2H not working from past 3 months Closed
Videocon D*H the worst service provider I have seen. They don’t seem to take their customers seriously at all. I’ve been ringing their customer care numbers for days now and the people don't know how to respond to customers and they cut the...
Apr 11, 2019 by Manjunath K
Videocon D2h - हमारे चाईनल बार बार बंद हो जाते है , उनका फोन भी नही लगता Closed
...
Apr 11, 2019 by Ashwin Nalawade
Videocon D2h - Product not delivered Open
I had booked a connection online with work order no ******** and it is not delivered yet. I had asked for cancellation on *th April as the order was delayed and they had cancelled the order with complaint no *********. I had not received the r...
Apr 10, 2019 by V Chandrashekar
Videocon D2h - Not complying with TRAI guidelines Open
Videocon d*h customer Id- *********. Currently, I have * active Videocon d*h connections. As per TRAI guidelines, I should be able to select channels of my choice on each set-top box. But from past * days, I am trying to do this and even call...
Apr 10, 2019 by Ganesh Kesan
Videocon D2h - Not getting proper service Open
On dated *-*-****, I recharged for Rs ***. But still, my service is not resumed. I called to customer care. First, they took ** min to pick up the call and after that, they told me that there is a technical problem. I am calling to customer car...
Apr 10, 2019 by Aniket
Videocon D2h - Not removing add on services after request Open
I am a customer of Videocon d*h. I requested to remove add on services but even after calling *-* times and raising the complaint, the company not resolved my complaint. Its customer care no. is also not working properly. Now my most of the cha...
Apr 09, 2019 by NEERAJ KUMAR MISHRA
Videocon D2h - Very poor and improper response provided by the company Open
I need a proper justification from Videocon d*h service. I have recharged for the *-year package in April ****. As per the promises and confirmation from Videocon customer support executive and supervisors I am supposed to view all the channels...
Apr 09, 2019 by Ramki
Videocon D2h - Service not providing Open
I raised a complaint number - ********* with videocon D*h and continuously following up them. I called multiple times to call centre but no one turned up. Whenever I call to customer care they are saying that the engineer going to reach today b...
Apr 08, 2019 by Badrinath
Videocon D2h - Regarding new package Closed
In my Videocon Dth, I had selected the new channels as per TRAI. But few of the channel til now I couldn't watch. For example, I have taken the Zee Bangla bouquet but in this bouquet ** ghonta is missing. Lots of time I have called the customer...
Apr 08, 2019 by Sumit Das
Videocon D2h - Recharge but not show any channel Open
My account shows that I have a recharge of Rs ** and it will expire on **th April. But today at *th April my service provider stop my all services. When I try to contact customer care it can't reach. They are the worst service provider....
Apr 08, 2019 by Bhavya Nirala
Videocon D2h - New pack subscription not working Closed
I have updated Videocon d*h pack as per TRAI. Hopelessly I am waiting for the channels to start. Customer care has only * answer that it is a system problem. I want channels to start else refund my money. This all started without any intimation...
Apr 08, 2019 by AMEY ANIL PRABHUNE
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