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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
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b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
I ordered a gift package on **th of February. It was ordered to be delivered at panvel. As cash on delivery was not available i had to pay entire amount online. After payment there was no confirmation of order by message or email. When i tried...
Feb 15, 2020 by Leslie. M
vdaygifts in - Order PlacedNot deliveryed Open
Hi Team, I have placed an order on your website. Not able to reach your helpdesk. Please reachout to me as soon as possible. Order No:********* Contact Number:********** Regards, Shumsuddin Shaik Message failure: Mail Delivery Sys...
Feb 14, 2020 by Shumsuddin Shaik
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