File a Complaint against Vastrova.com
Case Details
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Resolution
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How to resolve Vastrova.com complaints online
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File a Complaint now and let our experts help you in taking legal action and getting resolution :
1. File a Complaint
2. Notify Brand
3. Start Social Campaign
4. Send Legal Notice
5. Prepare Consumer Forum Case
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Vastrova.com?
If you are not satisfied with Vastrova.com, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Vastrova.com and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Vastrova.com
But before filing a complaint, you should
a. Contact the customer support of Vastrova.com first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Social Network
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Legal Network
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Case Details
Personal Info
Resolution
Vastrova.com - Received damaged product Open
I received a damaged product. When I reported, they asked me to send it back to them and I had to bear the courier charges. Also, they said they will deduct *** Rs as COD charges. And they'll initiate the money to my vastrova wallet. It's been ...
Apr 03, 2019 by Vindya
Vastrova.com - Refund amount not given to my bank account Open
I have placed an order of lehenga choli worth of **** and the product which I received is not even worth half of the price I paid. Initially, they did not accept returns as the item was not defective and after a few emails, they accepted the re...
Apr 03, 2019 by Vasavi
Vastrova.com - Cheap quality product Open
I have ordered * dresses from vastrova and I have received very poor quality products which are not at all related to my selected design. Initially, they denied for the return of the product also, but with the long fight and continuous chain of...
Apr 02, 2019 by Sarada Sandhya V
Vastrova.com - Not accepting returns Open
We have ordered an item from Vastrova.com but they delivered something else and quality was not really great....
Apr 01, 2019 by Chandana reddy
Vastrova.com - Worst quality product received Closed
Cheap quality product received. No response from them even after so many emails....
Apr 01, 2019 by Varsha
Vastrova.com - Not refunding money Open
From this Vastrova people, I bought a dress of cost Rs.**** paid on cod. After delivery, I got to know the quality is worst. After many emails and discussion, they agreed for return and refund money back to my personal bank account and asked fo...
Mar 30, 2019 by Pasumarthi ashajyothi
Vastrova.com - Cheap quality product received Open
I ordered suit on **th of March **** for Rs.**** via order #VT************. The product was delivered on the **th of March ****. When I opened the package I was shocked to see that the product received was not even near to the product shown on...
Mar 23, 2019 by Dhivya
Vastrova.com - Quality issue and no response on returns Open
I ordered a dress material and it was so cheap quality. When I am asking them to return they are charging me *** rupees for no reason and also not returning the money. As I am sure all the products on their website are of similar quality. Extr...
Mar 21, 2019 by Ramya
Vastrova.com - Received worst quality product Closed
I have bought a product from vastrova.com for Rs.**** and received the worst quality. They are not replying to any of my queries....
Mar 20, 2019 by Aswathy S
Vastrova.com - Received cheap quality material Open
I have received the product which is not at all comparable with the thing they posted on their website. I asked them for the refund and they are not positively responding. My order number: VT************. I request you to please help me with th...
Mar 17, 2019 by Susmitha
Vastrova.com - Product quality is very cheap Closed
Product quality is cheap. There is no response from the company even after multiple emails to the person Rajeev. No proper customer support. Need the refund asap. ...
Mar 17, 2019 by Jyothi priya
Vastrova.com - Not accepting the return Open
I ordered a pink and yellow salwar of order number VT************ on March *th, **** from vastrova.com (GSTIN:**AAFCD****K*Z*). I got it delivered on March **th ****. I paid cash on delivery. But the product is not yet all looking good and qual...
Mar 14, 2019 by Pasumarthi ashajyothi
Vastrova.com - Damaged product delivered Open
I bought three suits from an online shopping portal called vastrova.com on * March ****. The product was delivered on ** March ****. The quality of * of the suit was really bad and it has substandard cloth quality, the suit stitches coming, it'...
Mar 14, 2019 by Surabhi Sharma
Vastrova.com - Delivering bad quality product Open
They have shown us a wrong product in their site and also said that "We always put our most sincere efforts in providing the best quality products to our customers. Yet if in any case if you still want to return the products due to unsatisfacti...
Mar 14, 2019 by Asha jyothi pasumarthi
Vastrova.com - Damage cloth delivered Closed
Order Number: VT************ . I ordered a kurti from this website, they delivered one which was really old odd and the stitching was really bad. Also, that looks like the real shit piece. When I asked for the refund they denied saying they won...
Mar 13, 2019 by Viji
Vastrova.com - Cheap product delivered Open
Ordered a salwar suit and received the cheapest one not even worth ***rs. Paid **** and totally regret in trusting such a fraud website....
Mar 12, 2019 by Surapureddy Divya Reddy
Vastrova.com - Cheap quality garment Open
My order no is VT************. I ordered one stitched dress from vastrova but its quality was too cheap not as per shown in picture also not as per my size. I want to return it but not getting any confirmation from them. I took this for ****/-...
Mar 11, 2019 by Sonali Kailash mundra
Vastrova.com - Cheap and very poor quality product Closed
Very poor quality product received. They don't take returns as well. They don't have the address. These guys are fraud....
Mar 11, 2019 by Heena Raghubhai Thacker
Vastrova.com - Cheap product delivered Open
I have ordered * dresses on vastorva.com recently. I have been delivered cheap product and the product is totally different from the images shown on their site. I have requested for return of the product by them on the same day but they decline...
Mar 10, 2019 by M.Naveen
Vastrova.com - Received very low quality product Closed
I have purchased two dress materials from vastrova.com and the product I received is of very bad quality. I have given money for two products ₹**** and ₹**** but the quality I received is of ₹*** combined. I mean that quality is worst. I ...
Mar 09, 2019 by Ankita Shah
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