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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Travo look?
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1. Go to "File a Complaint" form
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a. Contact the customer support of Travo look first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Travo look - Not Received refund for cancelled flight Open
This is in regards to the flight ticket i booked on ** Dec **** from Kochi to Hyderabad with Travolook and immediately after booking the ticket got cancelled & i was notified via call and email that the refund will get processed in *-** busine...
Dec 11, 2021 by Thatikonda sai kumar
Travo look - Refund pending Closed
My flight is cancelled by indigo on * August .Indigo send the refund back to travolook .But it is more than * months and still waiting for my refund ...
Nov 19, 2021 by Nikhil Kumar
Travo look - Refund not processed Closed
After i had booked my ticket on **st october , travolook called me immediately saying they are not able to process and money will be credited in * days . They are keep on saying the same for the last ** days and there is no response from their ...
Nov 17, 2021 by madhan
Travo look - Refund not done Open
REF********* . Tickets booked on *.**.** . Amt debited . Received mail from support@travolook.in that ticket is cancelled , refund to be recieved in ** to ** days . Got a call also regarding the same . Reminder mail send by me on **.**.** . The...
Nov 16, 2021 by Subhasish Banerji
Travo look - Money not refunded Closed
The ticket has been canceled by travolook on **st October ****, ticket fare is still not refunded in my account. Ref number is REF*********....
Nov 13, 2021 by RAJIB SAHA
Travo look - Refund no received Open
This is regarding the money deducted under booking ID REF*********. I received a call on *th and told that the money will be refunded in *-* days, but it has been ** days now and have not received any money nor any message regarding the same.Ev...
Oct 21, 2021 by Diptanshu Jindal
Travo look - Refund of air ticket Closed
My family tried booking air tickets from Travolook.in website from Delhi to Bangalore on **th Aug'**. Once the payment was made, they got a notification that the air tickets couldn't get booked due to fare expiration. It also said that the amou...
Oct 13, 2021 by Udisha Srivastava
Travo look - No refund Closed
I booked a flight from travolook REF NO: *********. It been more than ** days and I am not getting the refund. While I talk to the customer support they say it will get refunded within ** days. Then no reaponse....
Oct 08, 2021 by Gourav Dutta
Travo look - Urgent refund Fraud Travel site Open
My reference booking number REF*********.My name is Sayani Bhattacharya I booked ticket for me and for my mother Suvra Bhattacharjee for the journey of Kolkata to Indore on **.**.**.After payment confirmation I got a mail that my booking in pro...
Oct 04, 2021 by Sayani Bhattacharya
Travo look - Amount was not refunded for flight booking cancellation Closed
This is regarding the amount refund issue. I have booked the ticket on **-Sep-**** to travel from Hyderabad to Mumbai and travel date i.e.**-Sep-**** through travo look website. After booking the ticket, I have received a call from customer ca...
Sep 30, 2021 by Shaik Anwar Pasha
Travo look - Air ticket not confirmed Closed
I booked a ticket from Kolkata to Hyderabad, but immediately after payment I was informed that my ticket is not confirmed and money will be refunded within ** working days. This happened on **th July, but till date no response from them. My b...
Sep 29, 2021 by Rajesh Bihani
Travo look - Money has not refunded Closed
I booked an airline ticket on ** August from Trivandrum to Guwahati and they debited the amount also . But after * hour I got a mail that my ticket got cancelled and they will refund the money. But till now ** september I have not received my m...
Sep 23, 2021 by Himakshi Boro
i bookd a ticket,balance dedect but ticket not booked booking date **/**/****...
Sep 06, 2021 by moh toufeeq
Travo look - Flight ticket Open
I have booked a flight ticket on **-**-**** at *pm for bengaluru to chennai through travolook but it was not confirmed then got an email from them as ticket confirmation is under process and after * minutes got another as flight ticket is cance...
Sep 05, 2021 by Arshad Subhani
Travo look - Ticket not booked money deducted Open
have a very serious situation as my mom is a heart patient and I have to travel within *-* days. I booked a flight ticket for *nd September from your https://www.travolook.in/ website on **st August. After giving OTP, money got deducted and st...
Sep 01, 2021 by PARTHA MONDAL
Travo look - Refund not given Closed
Sir I had booked a tkt on ** jun ** for travelling from del to bagdogra on **Jun **. I have done payment of **** and very next moment I got message that booking is cancelled due to fare expiration. Till now after so many comlaints and mails I d...
Aug 22, 2021 by BRIJ LAL
Travo look - Refund amount not received Open
REF********* I booked a flight ticket with travolook agency for my brother Manas ..at the very moment they cancelled the ticket saying some operational issues. its been past ** days neither I got any refund amount nor I am able to connect wit...
Aug 22, 2021 by Prasad
Travo look - Money Not refunded Open
I have booked a flight ticket from there website but after some time they called back and informed that ticket was unable to process due to some technical reasons and money will be credited back in your account in *-** working days. Now its alm...
Aug 19, 2021 by Mohammad Zaid
Travo look - Ticked canceled and not refunded Open
I have booked one flight ticket from this site for my mom .After few minutes I got a call from this site and says that the ticket was rejected from airlines.and the refund will complete after few days.I was doubted about this persons and checke...
Aug 18, 2021 by Christin T Joseph
Travo look - Ticlet got cancelled Closed
I have booked the ticket on travolook.in site on **th august ****. After doing the payment received a mail from travo look stating your booking will be confirmed in ** minutes and after * mins got call that your booking is cancelled due to PNR ...
Aug 14, 2021 by Faesal Dar
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