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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Tata Cliq?
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1. Go to "File a Complaint" form
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a. Contact the customer support of Tata Cliq first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Tata Cliq - PACKAGE NOT RCVD Order ID Open
Purchased VU **inch smart TV with * year extended warranty from TATA AIG. Since July **** contacted more than ** times regarding extended warranty but no one from Tata cliq customer care sole. on **th August sent email to Grievance depart Mr. ...
Sep 07, 2020 by SHWETANSH CHITRANSHI
Tata Cliq - Package not delivered Closed
I have ordered a laptop from tata cliq on August **st it has to be delivered by *th of September but its tracking still shows shipping after *days no one is caring nether tata cliq or the courier partner I have exams in *days where should I go ...
Sep 06, 2020 by Manur rahul pavan
Tata Cliq - Package not delivered Closed
Placed order on *th august. Item packed on *th august. Estimated delivery on **th august. No updates, raised complaints with wait time of about * days for each and never called back with an update. Next delivery date was on **th august. Raised ...
Sep 05, 2020 by Jerry Paul Chethalan
Tata Cliq - Package not delivered Closed
Complaint no ********** ( generated by Tatacliq) is pending resolution for one month. The company made false promises to refund the amount, but no action has been taken so far. ...
Sep 04, 2020 by Saswata Saha
Tata Cliq - Return not pick up Open
They deliver me a wrong product & I have placed online return request but since last ** days they are not picking their product even after many follow up & feeling harassed ...
Sep 02, 2020 by REKHA DARAK
Tata Cliq - Refund not provided Open
I ordered a laptop in Tatacliq on **th august **** and received the product on **th august ****. Immediately I opened and tried to check if everything works fine. But unfortunately the product was not working fine and I placed a return request ...
Sep 02, 2020 by Sindhu
Tata Cliq - Package not delivered Closed
I had ordered a dress for festival and it was supposed to get delivered on August **th, **** but delivery got delayed, it's been more than a week and it just shows attempted but not delivered. But they did not even attempt. Customer care number...
Sep 01, 2020 by Akshatha Kamath
Tata Cliq - Refund not yet received Open
I have ordered Samsung Galaxy A**s and i received defective product so i applied for refund on ** August **** and today is * September , **** i have not received refund till yet. The customer support is so pathetic that they are not providing...
Sep 01, 2020 by AYUSHI SHARMA
Tata Cliq - Order not delivered Closed
I placed the order on **th August and m still to receive my oder, the shipment is in Bangalore and not reaching me...
Sep 01, 2020 by Manjula C
Tata Cliq - Product Not Genuine Closed
Tata Cliq delivered a Corona disinfection box which does not match the description on the website. We tried to reach out the customer care, the call never gets through and even if it does, we don't get a call back. We wrote them on support ...
Aug 30, 2020 by Deshraj Samal
Tata Cliq - No refund for undelivered product Open
Product was not delivered and no refund provided after ** days of placing the order. Order no ********* worst customer care....
Aug 30, 2020 by Anish Choudhary
Tata Cliq - Package is not delivered and Refund not recieved Closed
My order ID in tata cliq is *********. I placed an order on aug **,****. I recieved a message that one of the products in the order is delivered. Then, the status in the app is updated to be delivered. I raised n number of complaints and the is...
Aug 29, 2020 by Navya Tadakamadla
Tata Cliq - No refund from TATACliq Open
Order ID: ********* Money has been debited from my account. But in the website it shows"PAYMENT FAILED" and will be refunded within ** hours. Now this is the fourth day and the amount has not been credited to my account. When I called on cu...
Aug 28, 2020 by Suresh Babu T
Tata Cliq - Refunded to the wrong account Closed
They have said that they have refunded on Aug **th successfully but its already ** Days and I have not received it as my bank is going through merger so I want the money to be credited in the tata cliq cash...
Aug 28, 2020 by Chandhana Shetty
Tata Cliq - Received old wrong and used item Open
I ordered Nokia *.* mobile from Tata Cliq. When i opened package, i saw that they have sent me old used Lava mobile. I complained to their customer care, they promised me to solve this issue. They took ** days to solve it and provided me no sol...
Aug 27, 2020 by Nandkumar Chopde
Tata Cliq - Package not delivered Open
I had ordered andis clipper from Tata Cliq and it was meant to be delivered on ** August but it is not delivered yet. Everytime I check delhivery it adds another * days in eta. I bought from the site because I trusted Tata but I think this is a...
Aug 26, 2020 by Srijan Kumar Tripathi
Tata Cliq - Regarding boAt Rockerz 255 T Wireless Neckband order complaint Open
Hi, team This is in regards to my order ID: ********* done on the *th of August. It has been ** days and the status says that my order hasn't even shipped. I contacted customer support a couple of times over call and asked them to cancel my ...
Aug 23, 2020 by Aakarsh Gupta
Tata Cliq - Return product not picked up Open
I have ordered Philips induction cooktop hd****/** and it got delivered on **th July. While opening I found the product completely damaged. I have initiated a return request and after a lot of effort the return pickup scheduled on **th July. Ti...
Aug 22, 2020 by Arnab Kumar Das
Tata Cliq - Return Refund refused Open
Brought a Blapunkt *** Volcano party speaker from Tata Cliq on July **, ****. Received product on July **. Product output was very poor, initiated return request on July **. Tata Cliq declined return on August **, ****. That after rounds of int...
Aug 18, 2020 by Arindam De
Tata Cliq - Return Request Declined Open
I ordered the product on **th of July. The product was delivered on *rd August. When I receive that item I found too much scratches and dents on the the corners and side of the product. I requested them for a return. But they declined my return...
Aug 17, 2020 by Agradeep Ghosh
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