File a Complaint against Swiggy
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How to resolve Swiggy complaints online
If you want to complain about a problem that relates to Swiggy, you have reached the right place.
File a Complaint now and let our experts help you in taking legal action and getting resolution :
1. File a Complaint
2. Notify Brand
3. Start Social Campaign
4. Send Legal Notice
5. Prepare Consumer Forum Case
6. Hire Lawyer to file Consumer Forum Case (New)
Get refund, replacement or compensation from Swiggy by using Voxya now.
Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Swiggy?
If you are not satisfied with Swiggy, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Swiggy and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Swiggy
But before filing a complaint, you should
a. Contact the customer support of Swiggy first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
Connect with Swiggy
Find the contact details of Swiggy to connect to the right authority. We notify the appropriate authority in the company as soon as you file a complaint at Voxya.
How will Voxya help you?
We have helped thousands of consumers find a resolution. Use Voxya to raise your voice and get resolution by utilizing our social, legal & business network.
Social Network
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Legal Network
Take legal action by sending legal notice and filing a case in the consumer forum. Our large network of experienced & verified lawyers are available to help.
Case Details
Personal Info
Resolution
Swiggy - Order Not Delivered Closed
Hi , I ordered ice cream from swiggy & waited for ** min the restaurant i ordered is near by it is of ** mins distance then after we called the swiggy delivery agent he is saying order already delivered but we haven't received order when we ca...
Jul 03, 2019 by Vamsi Krishna Srirangam
Swiggy - Partial refund for stale food Open
I have ordered food from Swiggy today. The food was stale and was not for consumption. I have raised the concern and was offered ** rupees which were the packing charge. The phone support was not available. Order id is ***********....
Jul 02, 2019 by Harish S
Swiggy - Stale Open
All the chickens seems to be stale and it is smelling pungently. Totally unconsumable. ...
Jul 01, 2019 by Ravi kumar karn
Swiggy - Food spilled over and it's staled Open
I have ordered the food through Swiggy from Mainland China Madhapur branch. The items were spilled and the food was also staked. Please see the screenshots attached for more details....
Jun 30, 2019 by Sai Sampath Kumar Nandigam
Swiggy - Amount Not refunded Open
I have made an order with swiggy on may ** where amount was deducted and order wasn't placed - then i made another order where it got placed. I have initiated for a refund through mail and swiggy is constantly saying that it would refund back i...
Jun 30, 2019 by ADIKE SANATH
I ordered from swiggy and they send staled food. Later when I complaint they said we can't help you we only deliver food....
Jun 30, 2019 by Manish meena
I have placed order of *** rs amount debited from my account swiggy shows no order then again i made payment of *** rs,amout debited twice and order placed only one time they not refund my money till now from * june...
Jun 30, 2019 by Priyanka verma
Swiggy - Refund not issued Open
I am on a ketogenic diet, and ordered a Keto Enchilada from Freshmenu. The order I received had rice (which is not Keto), complained on the app, was asked if i want a refund or replacement, and i chose replacement. The replacement order also ha...
Jun 29, 2019 by Swati Srivastava
Swiggy - Amount deducted from my bank account but order gets failed Open
Hello ma'am, I have done a order on swiggy of *** which includes food as well as swiggy super. I tried to do it through paytm upi and amount got deducted from my account but order not completed. Pls help me out . everytime i contact them they ...
Jun 29, 2019 by Varun gupta
Swiggy - Amount not refunded Closed
I had ordered food worth rs.*** from swiggy on June *th. The amount gets debited from my account and the order wasn't placed. I haven't received any refund till date. I have contacted my Icici bank regarding this but they conveyed me that the r...
Jun 28, 2019 by Sreeraj K Shaji
Swiggy - Refund not initiated since month Open
I bought some food from swiggy.. they cancelled * times.. one refund i got.. another they told cancelled refund due to technical reason. Now since month i am trying to follow chats and twitter they always say *-* business. Day in loop.. without...
Jun 28, 2019 by Rana Niraj Kumar
Swiggy - Melted food delivered Open
Ref: Order Id: *********** We ordered Ice cream from cream stone through Swiggy. Swiggy delivered melted ice cream and it is in a liquid state. I placed this order **:** then he picked my order immediately but he delivered **:**. The distanc...
Jun 28, 2019 by A Muneswararao
Swiggy - Debited two times from my account with same order Open
Hi, I ordered form swiggy with help of Google pay, at the time they debited ₹*** from my account twice. I asked swiggy to show details for this UPI transaction, they promised me refund with in * to * working days. I have all evidence to f...
Jun 27, 2019 by Rajul Mishra
Swiggy - Damaged item delivered no refund offered Open
Placed an order with Swiggy on **/**/** at *.** pm. That was spoiled on the way to delivery. So a replacement order was generated at *.** pm which was delivered at **.** pm. But the replacement order was not consumable. The product was either d...
Jun 27, 2019 by Kirti Motilal Shah
Swiggy - Cake delivered damaged Open
The cake was delivered damaged. I sent the pic to swiggy. They are saying they will only take feedback. They even say they have made a mistake before and will make mistakes in future because they have compensated previously they cannot compensa...
Jun 26, 2019 by Josley jafran vas
Swiggy - Food not delivered Cancelled 3 times consecutively Open
I ordered food from swiggy but it was cancelled * times consecutively by swiggy, moreover no reliable answer was given by the company. I was waiting for my food but it was not delivered and was cancelled every time i ordered...
Jun 25, 2019 by ANUJ GARG
Swiggy - Refund not returned Closed
I ordered my food thrice of order amount ***,***,***. All the three orders got cancelled one by one on ** june **** and they said to refund my money but I did not get my money till now..also when I talk to them they say that the amount is initi...
Jun 24, 2019 by Ajay parmar
Swiggy - Refund of failed order is pending Closed
I placed an order through Swiggy on **th May **** of amount Rs.**** and did the payment by net banking but the order got failed. I got mail and message as well stating that they will refund the amount within *-* working days. Today its **th Jun...
Jun 23, 2019 by Pragati Nikam
Swiggy - I haven't received my order... Open
I haven't received my order and swiggy empolye abused me . I have * recording telephonic discussion with swiggy empolye and after that phone will be switched off....
Jun 22, 2019 by Shubham
Swiggy - PACKAGE NOT DELIVERED Open
I DONE A ORDER AT ANGEETHI AT ** JUNE **** NIGHT OF *** BUT I DID NOT RECEIVE MY ORDER AND I ALSO COMPLAIN TO SWIGGY FOR THAT TIME BUT THEY DID NOT REFUND MY AMOUNT. (ORDER ID ***********)...
Jun 22, 2019 by HIMANSHU KUSHWAH
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Questions about Swiggy
Ask questions about Swiggy and get answers from other Voxya users. Help others in resolving their complaints by answering the existing questions.
How to contact Swiggy?
CONTACT
080-46706906.
This is not the no. To contact them it's a no. Where you can inquiry about how to add your
restaurant in swiggy platform
What is Swiggy office address?
Address : H. No. 1-62/172, 4th Floor , Plot No. 172, Kavuri Hills Phase II, Madhapur , Hyderabad, Telengana -500033.
Bundl Technologies Private Limited,
No.55, Sy No.8-14, Ground Floor,
I&J Block, Embassy Tech Village,
Outer Ring Road, Devarbisanahalli,
Bengaluru - 560103, Karnataka.
What is Swiggy customer care email?
support@swiggy.in
Their is one more email grivences@ swiggy.in this is mail provided in swiggy app terms and condition
Where to find Swiggy discount coupons?
Who is the Owner / CEO of Swiggy?
Sriharsha Majety
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