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File a Complaint now and let our experts help you in taking legal action and getting resolution :
1. File a Complaint
2. Notify Brand
3. Start Social Campaign
4. Send Legal Notice
5. Prepare Consumer Forum Case
6. Hire Lawyer to file Consumer Forum Case (New)
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Swiggy?
If you are not satisfied with Swiggy, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Swiggy and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Swiggy
But before filing a complaint, you should
a. Contact the customer support of Swiggy first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Swiggy - Order not accepted money taken Closed
I ordered from Swiggy on August *. Order value was deducted from my bank account and went to Swiggy but in stead of order confirmation my app shows a message saying "Pacman ate your money because of administrative rules". This failed order is n...
Aug 01, 2019 by Chandrayee Dey
Swiggy - Order delivered on wrong address Open
I ordered cake to my address but delivery boy delivered it to some other address. Even this guy did not call to the given number and make confirmation. When the application shown that my order is delivered, I got surprised because I did not rec...
Jul 31, 2019 by Vandana Sharma
Swiggy - Not listing my restaurant Open
I applied for listing of my restaurant on *rd July. They started the onboarding on **th.Even after providing them the correct list of documents, they didnt put my restaurant on live. My id was created but none other things done till now. On ask...
Jul 31, 2019 by Pavan Punyani
Swiggy - Not refund Open
My order canceled by company and not refund my lose amount ...
Jul 30, 2019 by Aashu yadav
Swiggy - Swiggy delivered damaged food Open
Swiggy delivered wet food and I called and talked with Thier executive in conference with delivery guy and he admitted due to heavy rain food got wet and still they refuse to refund and I have wasted my time from * month on this for justice I ...
Jul 30, 2019 by Shanmukh
Swiggy - Delivery boy asked 50 rs tip forcefully Closed
**rs extra he declined the call.... I talked to customer support they tried to resolve but failed... After one hour my order was cancelled. ...
Jul 28, 2019 by Hasrat Aulakh
Swiggy - Order not delivered and kept waiting more than 3 hours Open
Ordered chicken biryani from Kondapur Posts house restaurant using Swiggy. But the order is picked up by another executive rather by the assigned executive. I spoke to the customer care guy but didn't resolve the issue. Waited around * hrs stil...
Jul 28, 2019 by Shabaz Ahammad Pamaluru
I made a order of *** on **.**.****. I placed order on right but due to some technical problem in app, the apl picked up wrong address. Aftrr sometimes i got a call from delivery boy that he would not deliver the order as the address is far. I...
Jul 28, 2019 by Rajesh k Yadav
I made a order of *** on **.**.****. I placed order on right but due to some technical problem in app, the apl picked up wrong address. Aftrr sometimes i got a call from delivery boy that he would not deliver the order as the address is far. I...
Jul 28, 2019 by Rajesh k Yadav
Swiggy - Item not delivered and no refund Open
I ordered food from swiggy. There were missing items of **rs. Neither was I refunded not I got the missing items...
Jul 28, 2019 by Ashwini Jk
Swiggy - Food cancelled after 1hr Closed
Hi, I have ordered from swiggy and then waited for my order which was suppose to deliver in **mins and not delivered even after *hr also after that I called to customer care and asked to transfer my call to supervisor amd supervisor denied to...
Jul 26, 2019 by Amritesh Srivastava
Swiggy - Invoice not delivered Open
I have ordered food on **th July ****. Food delivered without invoice attached to it sighting technical issue in generating invoice. I chat with customer care and requested for invoice on**th July. Swiggy commuted to email the invoice within **...
Jul 26, 2019 by Savitha kandasamy
Swiggy - Food spoil Closed
I order food from swiggy and they deliver spoil food. Then I complain to swiggy related this order they said next time Acha deliver krenge ...
Jul 26, 2019 by Manish garg
Swiggy - Click baiting with differant food pictures Open
The picture shown in swiggy and the details of the ingredients are completely differant with what I got when it got delivered. There were mushrooms,baby corn,chicken chunks,almonds,other seasonal vegetables and few other stuff What I got wa...
Jul 26, 2019 by Shraddha reddy
Swiggy - Food not delivered Open
*. Ordered food from Swiggy and restaurant did not confirm the order for the next ** mins. *. I started a chat with the customer care and proactively asked to check if I need to reorder or this order is coming ( as I have already faced this ki...
Jul 25, 2019 by Akhil Namdev
Swiggy - Swiggy not refunding Closed
so i ordered from a rstaurant namesKRISHNA FOOD CORNER . and the order was for fried rice and panner butter masala which costed me ** rupees.the food is so disgusting and tasted like shit.and now when i asking for refund swiggy is saying theyll...
Jul 24, 2019 by kunal basak
Swiggy - Food i received was totally stale and unconsumable Open
The food I received last night was totally stale , uncosumable and unhygienic. It was smelling pungent and it was really what you don't pay to get such poorest quality food from swiggy. This is very disappointing and heart breaking. Kindly help...
Jul 24, 2019 by Uddeshya
Swiggy - Package not delivered Open
My order No. is Order#***********, I had oredred food while my guests were waiting at home, but due to their technical issue, they had not delivered food and marked it as delivered, while asking them they waited me till now to solve same and sa...
Jul 24, 2019 by Trilochan Mishra
Swiggy - Rotten Food Delivered Open
Rotten food was delivered by Swiggy on **nd July at Sector * kolkata. On contacting the customer care, they agreed to refund **/- for a food item of ***/-. When the fact that the food item was rotten( Item - Chicken Curry Rice) intimated to t...
Jul 23, 2019 by Anubhab Saha
Swiggy - No Refund Closed
I had placed an order of RS*** but swiggy cannot made it to me because restaurant didn't received my order but money was deducted. CCE called and said that they are marking my request as delivered and the amount will be refunded within **-**...
Jul 23, 2019 by Adil
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Questions about Swiggy
Ask questions about Swiggy and get answers from other Voxya users. Help others in resolving their complaints by answering the existing questions.
How to contact Swiggy?
CONTACT
080-46706906.
This is not the no. To contact them it's a no. Where you can inquiry about how to add your
restaurant in swiggy platform
What is Swiggy office address?
Address : H. No. 1-62/172, 4th Floor , Plot No. 172, Kavuri Hills Phase II, Madhapur , Hyderabad, Telengana -500033.
Bundl Technologies Private Limited,
No.55, Sy No.8-14, Ground Floor,
I&J Block, Embassy Tech Village,
Outer Ring Road, Devarbisanahalli,
Bengaluru - 560103, Karnataka.
What is Swiggy customer care email?
support@swiggy.in
Their is one more email grivences@ swiggy.in this is mail provided in swiggy app terms and condition
Where to find Swiggy discount coupons?
Who is the Owner / CEO of Swiggy?
Sriharsha Majety
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