File a Complaint against Swiggy and McDonald's
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Swiggy and McDonald's?
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1. Go to "File a Complaint" form
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4. Get refund / replacement / damages from Swiggy and McDonald's
But before filing a complaint, you should
a. Contact the customer support of Swiggy and McDonald's first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Swiggy and McDonald's - Package not delivered and wrongly excused for heavy rain Open
Not delivered, first excused for address confusion, than said food damaged due to rain nd third excuse is delay in delivery due to rain. But its not raining at all....
Jul 27, 2019 by MAMTA MISHRA
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