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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against secondhand18?
If you are not satisfied with secondhand18, file a complaint now:
1. Go to "File a Complaint" form
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3. Enter your personal information to create an account
4. Get refund / replacement / damages from secondhand18
But before filing a complaint, you should
a. Contact the customer support of secondhand18 first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
Connect with secondhand18
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How will Voxya help you?
We have helped thousands of consumers find a resolution. Use Voxya to raise your voice and get resolution by utilizing our social, legal & business network.
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Take legal action by sending legal notice and filing a case in the consumer forum. Our large network of experienced & verified lawyers are available to help.
Case Details
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Resolution
secondhand18 - Cheating done by the company Open
I got an offer from Olx while I was surfing. They directed me to secondhand** website and around there I ordered for a Lenovo k* note. When I collected it from the post office I could find only * pieces of clothes. Only do I know how hard was f...
May 08, 2019 by ADARSH B NAIR
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