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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
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4. Get refund / replacement / damages from SATHLOKHAR
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a. Contact the customer support of SATHLOKHAR first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
SATHLOKHAR - TRANSACTION AMOUNT NOT RETURNED Open
I HAD DONE TRANSACTION ON * ND AUGUST **** FOR AMOUNT OF RS ****/-,THE AMOUNT DEBITED FROM MY ACCOUNT AND THE SAME HAS NOT BEEN TRANSFERRED TO THE RECIPIENT ACCOUNT. ...
Aug 12, 2019 by SASIKUMAR
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