File a Complaint against PayTM
Case Details
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If you are searching for PayTM Review on internet then you have reached the right place. You can read the full PayTM Reviews here. Get answer to questions like if PayTM is real or fake? PayTM is legit or scam? if PayTM is safe? All PayTM reviews are written by actual consumers based on their experience and they provide useful details about the brand. Voxya encourages you to write reviews, feedback and post complaints for PayTM so that it help others to make wise decisions. The Consumer satisfaction score of PayTM is 40.40% because out of 1052 consumer complaints, only 425 are resolved.
How to resolve PayTM complaints online
If you want to complain about a problem that relates to PayTM, you have reached the right place.
File a Complaint now and let our experts help you in taking legal action and getting resolution :
1. File a Complaint
2. Notify Brand
3. Start Social Campaign
4. Send Legal Notice
5. Prepare Consumer Forum Case
6. Hire Lawyer to file Consumer Forum Case (New)
Get refund, replacement or compensation from PayTM by using Voxya now.
Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against PayTM?
If you are not satisfied with PayTM, file a complaint now:
1. Go to "File a Complaint" form
2. Choose PayTM and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from PayTM
But before filing a complaint, you should
a. Contact the customer support of PayTM first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
Connect with PayTM
Find the contact details of PayTM to connect to the right authority. We notify the appropriate authority in the company as soon as you file a complaint at Voxya.
How will Voxya help you?
We have helped thousands of consumers find a resolution. Use Voxya to raise your voice and get resolution by utilizing our social, legal & business network.
Social Network
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Business Network
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Legal Network
Take legal action by sending legal notice and filing a case in the consumer forum. Our large network of experienced & verified lawyers are available to help.
Case Details
Personal Info
Resolution
PayTM - Duplicate non branded product received....return rejected Open
I have ordered a crossbeat aura bluetooth earphone from paytm mall...i received a non branded product...there is no branding on the product or on the box....Then i raise a return request...after *days the reuturn request got rejected by the sel...
Oct 10, 2017 by BISWAJIT BISWAL
PayTM - Replacement not dispatched Open
I have ordered a Dell inspiron ** **** from Paytm sold by TechDeal***. As the laptop was defective I requested for a replacement. Return was approved and done by ** September ****, the replacement was to be completed by *st October and now the ...
Oct 10, 2017 by Sirisha P
PayTM - Refund Closed
I was making an online transaction of rs **** to paytm through my central bank debit card on ** august. My transaction was failed but amount was deducted . so i complained it in bank. After ** days, yesterday my complain closed and they replied...
Oct 09, 2017 by amrit
Paytm canceled one of the items in my order and refunded an amount minus the shipping charge (the order details in the attachment). I brought it to their notice, they justified their action with a wrong information. Subsequently, they informed ...
Oct 08, 2017 by Tarun K Dalai
I had ordered the product on **rd sep **** cosmetics and all for home use by paying the amount ****rs but till today * Oct product had not shipped and customer is not responding properly with the solution and the provided seller number is switc...
Oct 06, 2017 by Shriyansh arora
PayTM - Delay in Delivery Open
I have order I item on ** sep and its Delivery date is **sep but not shipped upto this *oct Order no ********** My query number is ******** I have contacted the seller and they are saying that paytm responsible for courier service they have pa...
Oct 06, 2017 by Aman Jain
PayTM - Amount not transfered to my bank Closed
I have received amount from my customer Rs **** which was going to be settle in my bank account. But patym didn't transfer it to my bank till date. The following are the details of the transaction The amount received transaction details *. **-*...
Oct 04, 2017 by Jatin Gala
PayTM - Unsuccessful wallet transaction Open
Hii I added **** rs in my paytm wallet on ** sep . Mode of payment was through UPI the amount was deducted from my bank account and also in upi app it is showing a succesful transaction but the money was not loaded in my paytm wallet i have als...
Oct 04, 2017 by Ak Creations
PayTM - Product not received and the status shows delivered Closed
Ordered an iPhone * on **th September.The shipping was scheduled on th **th September.I got a SMS and notification on the PayTM Mall app on *.** PM on the **th September informing that my product has been shipped and will be delivered on *st Oc...
Oct 04, 2017 by Rajesh
PayTM - Did not recieve money Open
I was added **** rs in my paytm wallet on **rd sep. Money deducted from my bank account but did not recieve it into paytm wallet . Till now i did not recieve my money back into bank also plz refund my money as soon as possible...
Oct 04, 2017 by Ak Creations
PayTM - Product ordered subsequently cancelled by paytm and refund not yet received Open
I had ordered * pairs of formal shoes on **/**/**** which was subsequently shown as cancelled in Paytm to which I complained on the help and support page of Paytm on **/**/**** for refund and till date I have not received any amount or any repl...
Oct 02, 2017 by Dilip Kalro
PayTM - Confirmed bus tickets cancelled at last minute not once twice Open
Booked bus ticket from paytm for my trip to dharamshala made the payment and recieved confirmation.On the day of departure got a message *-*hrs before from the bus operator that the bus has been cancelled didn't complained that time because tho...
Oct 02, 2017 by Vishal Garg
PayTM - Bus cancellation and its refund Closed
I have booked * booking from paytm for **th september and *nd october. I got a message from bus operator that booking has been cancelled on **th september **** and *nd october just few hours before boarding the bus. I havent received any msg ...
Oct 02, 2017 by Shubham Mittal
PayTM - Refund not initiated Closed
I bought a watch from paytm . But it was not satisfactory at its cost so I returned it to paytm . after that they are saying that they have refunded money to pnb account but actually it has not refunded . I ordered watch on * sept .I returned i...
Sep 27, 2017 by deepak kumar
PayTM - Return rejected with unacceptable reason Closed
I ordered multiple apparels from paytm mall. Among that, three orders were not of expected quality (different colours, different material that didn't match the description/pics). When I requested return, the courier boy was asking for a price t...
Sep 27, 2017 by Arunprasath
PayTM - Promocode worth 1500 got wasted Closed
I used a promocode worth ₹****, but the transaction got failed because PayTM was experiencing high failure rate from Bank of India. Now I can't use that promocode again, as it is showing me error that promocode has already been used. PayTM cu...
Sep 27, 2017 by Arijit Das
PayTM - Product was delivered in dead condition Open
The order id of the Laptop i ordered is ********** product was in dead condition ... But after so many sufferings I made the doa letter from the hp Service Centre, But now paytm is not responding to my query regarding pickup/replacement.... I ...
Sep 26, 2017 by Amit Kumar
PayTM - Refund hasn't been deposited. Customer care unresponsive for 3 days. Closed
Had ordered a hardrive on PayTM before checking the sellers reviews. I checked the sellers reviews after placing the order and got to know that the seller was fraud and only delivered fake products. Immediately cancelled the order. I had pa...
Sep 26, 2017 by Rashmi Kohli
PayTM - No refund of unsuccessful payment on uber Open
On February **, **** from my pautm account *** rs was deducted which was wasn't recived by uber. The money got dedcuted and I haven't till now got any refund....
Sep 18, 2017 by Yash Jayaswal
PayTM - My Money Not Refunded. Return policy violation Closed
I will strongly Suggest not to buy from Paytm even if you are getting **% off after cashback. Because Return is nearly Impossible. And If you want to return either damage it or replace it with some other Product.Because they themselves say so...
Sep 14, 2017 by Kunal Jindal
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Questions about PayTM
Ask questions about PayTM and get answers from other Voxya users. Help others in resolving their complaints by answering the existing questions.
How to contact PayTM?
0120 3888 3888
What is PayTM office address?
One97 Communications Ltd.
One Skymark, Tower D, Plot No. H-10B,
Sector-98, Noida–201304
What is PayTM customer care email?
Where to find PayTM discount coupons?
Who is the Owner / CEO of PayTM?
Vijay Shekhar Sharma
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