File a Complaint against PayTM
Case Details
Personal Info
Resolution
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How to resolve PayTM complaints online
If you want to complain about a problem that relates to PayTM, you have reached the right place.
File a Complaint now and let our experts help you in taking legal action and getting resolution :
1. File a Complaint
2. Notify Brand
3. Start Social Campaign
4. Send Legal Notice
5. Prepare Consumer Forum Case
6. Hire Lawyer to file Consumer Forum Case (New)
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against PayTM?
If you are not satisfied with PayTM, file a complaint now:
1. Go to "File a Complaint" form
2. Choose PayTM and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from PayTM
But before filing a complaint, you should
a. Contact the customer support of PayTM first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
Connect with PayTM
Find the contact details of PayTM to connect to the right authority. We notify the appropriate authority in the company as soon as you file a complaint at Voxya.
How will Voxya help you?
We have helped thousands of consumers find a resolution. Use Voxya to raise your voice and get resolution by utilizing our social, legal & business network.
Social Network
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Business Network
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Legal Network
Take legal action by sending legal notice and filing a case in the consumer forum. Our large network of experienced & verified lawyers are available to help.
Case Details
Personal Info
Resolution
PayTM - Dead product delivered and refund not given Open
My patym order no. **********. Recived dead product and paytm ask me to self shifp so i send by Dtdc Courrier no.m******** and dealer not tecived it and product come back to me . Now paytm not provided by refund....
Mar 14, 2018 by Naveen kumar garg
PayTM - Money not Delivered To Merchant Open
I did a payment on ** of feb via paytm but at that time transaction failed so i payed cash to my merchant then after * mins i get a mail that payment successful. When i went to my Merchant he said i didn't recived any money through paytm. and...
Mar 13, 2018 by Abhinav
PayTM - Paytm misguiding KYC customers Open
Paytm blocked my wallet for more than ** hours now, saying my transaction limit is only, Rs.***** from wallet to wallet transfer, yet as per norms after completion of KYC the limit is Rs. *,**,***. Calls to customer care is useless as it does n...
Mar 12, 2018 by Svapnil R Vyas
PayTM - Ordered Iphone X but Received an Iphone 6s body filled with mud in the package from Paytm Open
I ordered an Iphone X ** Gb Silver color via order no. ********** on **/**/**** and received the package on the same day. Inside the box was an iphone * body filled with mud with screen tapped to it. I have already shared an unboxing video of ...
Mar 10, 2018 by Lalit Kumar Vimal
PayTM - Product not delivered Open
Ordered extended warranty by One** Communications through PayTM but the product has still not been delivered. It has been almost ** days and PayTM has also not responded to any of my customer care emails. Order Number: **********...
Mar 02, 2018 by Saniya Salathia
PayTM - Money not refunded in bank account Open
I ordered a hair dryer and didn't like it so I returned it but they did not refund it in my bank account...
Feb 27, 2018 by Neha
PayTM - Refund not recieve Open
order id : ********** i have cancel the order and now they are saying it will transferred in your icici account and i don't have any icici account so where is my money. Please return my money ASAP...
Feb 22, 2018 by Khalid Habib
PayTM - Money not transferred to Paytm wallet Open
I have added Rs **** to Paytm wallet instead of adding it to wallet the money has gone to Paytm voucher. I have wrote many mails to help & support of Paytm & raise many ticket for the same. They didn't solve my problem & close the ticket witho...
Feb 20, 2018 by Asfi Husnain
PayTM - Transfering amount pending in paytm wallet Open
I used Paytm mall app to order a pair of shoes on * feb whose order no is (**********) but they delivered me the wrong color so i returned to it and asking for refund of my money rs ***. They refund of Rs *** in my paytm wallet , but I dont use...
Feb 10, 2018 by Pradeep kumar
PayTM - Unresolved query with Paytm Care (Reference No.: 49715304) Closed
On PayTm wallet transfers through Debit Card usage... ****+**** Rs. Cracked down instead of **********... Mobile No. Fraudulently Hacked towards **********...Only *st Digit Changed at final proceedings PIN entering time fraction of seconds & s...
Jan 29, 2018 by Dhruv Shah
PayTM - Settlement not received Closed
I'm using Paytm merchant account, on ** jan. ****, I accepted a payment of **** rupees. It should be settled on or before ** jan. **** in my bank account. But till now it is not settled. I spoke to paytm executive several time's since past ** ...
Jan 29, 2018 by Uday kiran chippa
PayTM - Money Deduct / Block For 3 4 days Open
patym has been blocked My Money and i don't get any notification for this before. It does not provide any kind of information about my limit so that i can transfer money in my paytm walllet..now money is added in my wallet and i can't even tran...
Jan 27, 2018 by Romi Gill
PayTM - Recharge not done but amount debited Closed
I've recharged my tata sky account with paytm for *** on ** dec, *** again on ** dec and *** on ** jan. All the three time amount debited from paytm wallet but the recharge not happened. When I complained paytm , they replied that the recharge ...
Jan 25, 2018 by HARISH VEDI
PayTM - Cashback not recieved Open
As given in the paytm app send money has a offer of cashback on sending money to friends or paying bill and is stated that the cashback will be refunded in ** minutes but no cashback was awarded and when i called them my call was disconnected *...
Jan 11, 2018 by Shailesh Joshi
PayTM - Paytm has disabled my account Closed
My money is in my paytm wallet. For the last * months I am trying to unblock my account. Today paytm says that my account does not exist. My mo ey in the paytm wallet is gone....
Dec 29, 2017 by Vishakha Bhatnagar
PayTM - Added Money not showing 9k Closed
Dear Team, I have added Money in my paytm Wallet *k and it's not showing in the account. In fact account is not opening.. There is no any point of contact for the complaint. Please help me in getting my money back. TUSHAR GUPTA M:*****...
Dec 27, 2017 by tushar french
Dear Sir, I had transferred *** back to original mode of payment. Paytm immediately deducted *** for transferring to original mode of payment. Status goes pending after that. From December * to December ** their customer care replies we have f...
Dec 18, 2017 by Ashish Raj
PayTM - Money deducted for no service Open
For four failed attempts of prepaid recharge as on **th October ****, worth Rs ** thrice and Rs ** once, money was deducted from the debit card and i recieved notification that the money was refunded to my Paytm wallet, which showed no increase...
Nov 25, 2017 by Archana Raghuprasad
PayTM - Refund not provided by Paytm after item is returned Open
Hi, I returned the item approx * weeks back to the seller. Please refer attached for the sms which I received when i returned the item. I also raised the case with paytm approx * times and every time they resolved the case without providing an...
Nov 24, 2017 by Vivek Sinha
PayTM - Empty box delivered Closed
I have purcahsed **oct **** a philips aqua wet and dry shaver through paytm, when i opened the box, box was empty and i have raised a complaint in paytm and courier partner also but till now they didn't my product/ refund..... But now paytm mai...
Nov 19, 2017 by Sanjeev Saxena
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Questions about PayTM
Ask questions about PayTM and get answers from other Voxya users. Help others in resolving their complaints by answering the existing questions.
How to contact PayTM?
0120 3888 3888
What is PayTM office address?
One97 Communications Ltd.
One Skymark, Tower D, Plot No. H-10B,
Sector-98, Noida–201304
What is PayTM customer care email?
Where to find PayTM discount coupons?
Who is the Owner / CEO of PayTM?
Vijay Shekhar Sharma
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