File a Complaint against PayTM
Case Details
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Resolution
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How to resolve PayTM complaints online
If you want to complain about a problem that relates to PayTM, you have reached the right place.
File a Complaint now and let our experts help you in taking legal action and getting resolution :
1. File a Complaint
2. Notify Brand
3. Start Social Campaign
4. Send Legal Notice
5. Prepare Consumer Forum Case
6. Hire Lawyer to file Consumer Forum Case (New)
Get refund, replacement or compensation from PayTM by using Voxya now.
Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against PayTM?
If you are not satisfied with PayTM, file a complaint now:
1. Go to "File a Complaint" form
2. Choose PayTM and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from PayTM
But before filing a complaint, you should
a. Contact the customer support of PayTM first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
Connect with PayTM
Find the contact details of PayTM to connect to the right authority. We notify the appropriate authority in the company as soon as you file a complaint at Voxya.
How will Voxya help you?
We have helped thousands of consumers find a resolution. Use Voxya to raise your voice and get resolution by utilizing our social, legal & business network.
Social Network
Let your voice be heard. Start social campaign against PayTM to get their attention on your complaint
Business Network
Use Voxya to connect to the right person in PayTM to resolve your issue quickly. Hundreds of companies are already registered at our platform and actively resolving customer issues.
Legal Network
Take legal action by sending legal notice and filing a case in the consumer forum. Our large network of experienced & verified lawyers are available to help.
Case Details
Personal Info
Resolution
PayTM - Refund not given after 2 months Open
My ticket no ******** Is not solved yet ,lenskart is saying already amount is paid successfully ,they are saying incase paytm is denying that amount is not credited and it got fail then ask them to send in the written so they can move ahead an...
Jun 19, 2018 by RAMAN
PayTM - Amount is debited from My paytm bank account but not credited to receiver's ppbl account. Open
on dated **/**/****, i have transferred ₹**** to a paytm account holder with account no ************ through upi using phonepe app. on phonepe app transaction failed but according to my paytm payments bank transaction is successful. my con...
Jun 13, 2018 by Sudarshan
PayTM - Unauthorized transactions Open
my paytm account was hacked and used for unauthorized transaction and also used to transfer money from my credit card and debit card which I have used in Paytm, i have not saved ccv number nor asked by anybody to share, even I did not get any m...
Jun 11, 2018 by Amardeep Kumar
PayTM - Defective product delivered by paytm Closed
I ordered Phillips trimmer worth rs **** from paytm and within a week battery drained completely and not getting charged. after replacing the battery motor got jammed and stopped completely....
Jun 11, 2018 by anirudh
PayTM - Fake cashback promise by paytm Closed
i purchased a microwave and they promised **** cashback on it but it is not credited till yet...
Jun 11, 2018 by vinita
PayTM - Refund not provided after pick up Open
I purchased Envie ****mah *pcs battery with charger of rs.*** and got *** as cashback in my Paytm wallet on *may **** but it's not working properly so I returned it pickup completed on **may **** then Paytm told me to wait *-** working days for...
May 29, 2018 by Rishav kumar
PayTM - Package not delivered Open
Package delivered on ** may **** but not delivered till date amount of the package is *** and *** cashback also give paytm after shipping the package but both of them not received by me...
May 19, 2018 by Manu
PayTM - Dissatisfactory bus service and fake promises Open
i booked * bus tickets online via paytm mobile application. i dealt with the following issues: *.the departure timings of the bus were * pm, and the following text was received from paytm "dear *******, your bus booking is confirmed....
May 15, 2018 by Abhinav Chhabra
PayTM - Paytm bus 1)worng details of bus 2)Bus seat not provided 3)staff is so rude Open
I have paid for AC bus ticket but that bus not an ac bus and i didnt get a seat for for more than * hour because bus staff had no knowledge about onlune ticket tgey already sold my ticket to another peraon. All information about bus on paytm is...
May 12, 2018 by Dinesh Meena
PayTM - Fund has not been transferred to my bank account Open
I am vikash Sharma from GWALIOR. My paytm account is not working properly since last * days & I m continuously trying to reach paytm helpers but I am not able to talk anybody because they are not giving any response. Their every customer care n...
May 10, 2018 by Vikash Sharma
PayTM - Refund not initiated Closed
I had booked a Macbook Pro Online which was supposed to be a gift for someone. The delivery date was shown as *th May. The customer care hardly picks the call. On calling repeatively they assured me it will be delivered by *th May. However it w...
May 08, 2018 by Jyoti
PayTM - Recharge done twice Open
I had tried to do a recharge through Paytm for Rs ***. But got a msg that transaction didn’t go through due to bank’s server failure n money wld be reversed to the account. I again did the recharge same msg was shown. Later in the day they ...
May 07, 2018 by Durga Devi
PayTM - Paytm password change number busy everytime Closed
I am not able to change password of paytm,whenever i call it say number busy.Iam trying for * day now i am frustrated.please help me out.... Thank u!!...
May 05, 2018 by elizabeth biju
PayTM - Online fraud transaction Open
HI Now days paytm on boarding fraud merchant for payment collection from customer. A company name Apollo Holidays asked for Rs.***** for * night * days tour with complimentary oppo phone. I have checked the website & saw the paytm is the payme...
Apr 28, 2018 by Ajay kumar singh
I ordered ready made * items of women's wear products in Paytm. They send incorrect products and when i send return, they are not accepting return for * products. But for * product they accepted return and the return has been picked up by thei...
Apr 14, 2018 by Prasad
PayTM - Fraud PayTM delivered empty box Open
Order No: ********** I ordered for Casio Edifice (Ex***) watch for my personal use by **th March and it got delivered by **th March. When I opened the consignment, I found that empty box was delivered. Except watch, complete accessories like...
Apr 13, 2018 by Syed Nasrullah
PayTM - Unable to use Wallet Balance Closed
I am from Assam.Here Aadhar Card is not mandatory as NRC work is going on. Despite this paytm is not allowing me to use my wallet balance on the pretext that Full KYC is not done....
Apr 07, 2018 by soumyajyoti bardhan
PayTM - Amount not transferred Open
Friend of mine transferred ****₹ via Paytm till date I have not recieved my money....
Apr 01, 2018 by Apoorv Kala
PayTM - Merchant Account Activated Open
Hi, This is Mohammed Faiz,Mob No-**********.My QR code is blocked and account also blocked from getting payment.i want you to activate my Merchant account please.i am facing lots of problem and difficulties.i provided all documents by ...
Mar 30, 2018 by mohammed Faiz
PayTM - To close my Paytm account Open
I unfortunately requested my KYC details to my another account (krishna.karingula@gmail.com). I requested them to close my account and I will update same details to my permanent account. They are not responding to emails. Could you please help ...
Mar 15, 2018 by Karingula Sai Krishna
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Questions about PayTM
Ask questions about PayTM and get answers from other Voxya users. Help others in resolving their complaints by answering the existing questions.
How to contact PayTM?
0120 3888 3888
What is PayTM office address?
One97 Communications Ltd.
One Skymark, Tower D, Plot No. H-10B,
Sector-98, Noida–201304
What is PayTM customer care email?
Where to find PayTM discount coupons?
Who is the Owner / CEO of PayTM?
Vijay Shekhar Sharma
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