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Oyo
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How to resolve Oyo complaints online
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File a Complaint now and let our experts help you in taking legal action and getting resolution :
1. File a Complaint
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Oyo?
If you are not satisfied with Oyo, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Oyo and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Oyo
But before filing a complaint, you should
a. Contact the customer support of Oyo first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Oyo - Denying to refund after taking double payment Closed
I prepaid my hotel booking for my family to avoid any inconvenience. But at the hotel staff said they don't honour Oyo payment. I called Oyo executive they said to pay at the hotel the money will be refunded. Whenever I called they said refund ...
May 15, 2019 by SHUBHAM RAJ
Before check-in, I confirmed about early check-in and was advised it will around ***-***. However, I was charged ****₹ and they took my payment twice and not responding to my complaint. ...
May 14, 2019 by Shikha Singh
Oyo - Not getting refund on cancellation of my booking Open
Today on ** May I have booked Oyo hotel embassy and cancelled the booking due to some circumstances and the location of the hotel which is not nearby the station. I have cancelled the booking without check-in within an hour but I didn't get my ...
May 13, 2019 by Vikash kumar
Oyo - Hotel booking not done Open
I have booked Oyo hotel in Shimla by Goibibo online app. I have booked * rooms in this hotel on ** March. My check-in date is ** May. Before * days of checking already confirmed my checking in a hotel by Oyo executive. Also, confirm before * ho...
May 12, 2019 by Sandip Borse
Oyo - Unhygienic and filthy room Open
*) We booked a room through OYO for the Edition O ***** US Consulate on *th of May where we travelled from Mysore to Chennai with booking ID EAFS****. *) When we reached the hotel first they said lift is broken and then the credit card machi...
May 12, 2019 by Ranganath Guptha Ragavendra Singri
Oyo - No resolution of complaint Closed
I have a booking with booking id UMNZ**** on **-**-****. I have checked in at **:** am and check out on **:** pm on the same day but the hotel is showing check-out date on **-**-**** around **:** am. I did complaint on Oyo customer care ** time...
May 11, 2019 by SATISH CHANDRA MISHRA
Oyo - Package not delivered Open
I am complaining about cheating done by Oyo. I had booked the hotel and did the payment as well but when I went to the hotel they said there no further tie up with Oyo. They didn't provide any room so I have to return back to home without any s...
May 11, 2019 by Deepak
Oyo - After hotel room confirmation room not allotted Closed
My booking Id in Oyo hotel is ONGR****. They confirmed my booking but while check in the hotel told that they are not tie up with Oyo. Oyo assured me to sort my problem but after * hours they denied and at *:** pm after paying **** room is allo...
May 10, 2019 by Parijat Sourav
I was travelling to Shimla from New Delhi and booked Oyo ***** Cedar Tree in Shimla on **th April **** and made full payment as requested by the app cause advance payment was to be made prior to booking. I was accompanied by a friend of mine. W...
May 10, 2019 by Rishabh Mishra
Oyo - Refused to pay the refund Open
I had booked the Oyo hotel online as below on *th May,** with the help of Punit (customer executive). Oyo Hotel Booking Online - Oyo **** Mundana Suites, Booking Id: XNUY**** Check-in - *th May'** Check-out - **th May'** Address - Plot No...
May 09, 2019 by Vijendra Khole
Oyo - Hotel did not let me check in Closed
The hotel did not let me check in by saying that they have booked that place married. You should make another arrangement. And OYO rooms are not refunding my money. Booking no. QXUV0529...
May 08, 2019 by Shailesh Kumar
Oyo - Referral returns not received Open
Oyo launched its rented flats for professionals service OyoLife this year. They started with a referral policy wherein every member would receive Rs. **** cashback per referral person on referring anyone to the OyoLife property. I referred *-* ...
May 07, 2019 by Koustav Chakraborty
Oyo - Regarding refunding money Open
I had booked one room through the app on **th April. My booking id is DAYB****. As it is prepaid the property manager denied my check-in as they said they have already ended the contract. When I escalated this issue with their team. They said l...
May 07, 2019 by Kumar Ravi
Oyo - Fraud by the total holiday team Open
I had booked a package from Oyo total holidays team to Coorg, Ooty & Mysore with package id PKG-YLCZ****. The package provided by Oyo total holidays team contains flights to Kempegowda airport Bangalore from Delhi and return flight after comple...
May 04, 2019 by Krishna kant verma
Oyo - Regarding hotel meal cancellation Closed
I have booked a meal plan from Oyo app but in the hotel, there was no restaurant and they are not refunding meal plan amount....
May 04, 2019 by Mohit bansal
Oyo - Asked for extra charges Open
I recently stayed at one of OYO in Muzaffarpur, Bihar for which I booked and paid in advance (Classic Room + breakfast). But as I entered the reception area, he told me that he can't provide AC & breakfast for this booking. Later on, I called O...
May 03, 2019 by Nikhil Raj
Oyo - Package is not fulfill as promised Closed
I booked * rooms (Anandha residency) which is in Kodaikanal through OYO. But there is no parking facility and even can't able to reach that residency because of the worst road condition. When we contact the receptionist we were shocked by the w...
May 02, 2019 by Anandharaj S
Oyo - Got cheated by the company Open
I have done * room booking with Oyo (Oyo ***** hotel Anupama) on ** April and prepaid them tariff of room for * night stays for the check-in date of **/**/**** and check-out date **/**/****. Without any prior information on the check-in date, t...
May 01, 2019 by Somesh Saran
Oyo - Bad customer support and cheating Open
Booking ID: EUAC****. This hotel not good and has some issue. So I explain all this to Oyo after **+ email and social media. First of all Oyo customer care is very worst they don't respond in email and social media. Finally, they informed me th...
Apr 30, 2019 by Lourdu Vinoth
Oyo - Mentally physically and financially harassed Open
I have booked a room today with Oyo *****. I have paid the amount at the time of booking. They send me confirmation message on my email id. When I go to Oyo they said rooms are overbooked. We have only * rooms and from Oyo side, they booked ** ...
Apr 28, 2019 by Nishu Maheshwari
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Questions about Oyo
Ask questions about Oyo and get answers from other Voxya users. Help others in resolving their complaints by answering the existing questions.
How to contact Oyo?
093139 31393
What is Oyo office address?
Plot number:224, Ranka Group Building, F C I Godown Main Rd, Krishna Reddy Industrial Estate, Dooravani Nagar, Bengaluru, Karnataka.
ORAVEL STAYS LIMITED
Ground Floor-001, MAURYANSH ELANZA,
SHYAMAL CROSS ROAD, NEAR PAREKH HOSPITAL, SATELITE, AHMEDABAD - 380015
Gujarat.
What is Oyo customer care email?
join@oyorooms.com
Where to find Oyo discount coupons?
Who is the Owner / CEO of Oyo?
Ritesh Agrawal
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