File a Complaint against Oyo
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Oyo?
If you are not satisfied with Oyo, file a complaint now:
1. Go to "File a Complaint" form
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3. Enter your personal information to create an account
4. Get refund / replacement / damages from Oyo
But before filing a complaint, you should
a. Contact the customer support of Oyo first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Oyo - Bad Service and Refund Closed
On September *nd i booked a hotel OYO ***** Diamond Plaza with booking ID "TDAP****"and there i paid "*** rupees" and when i entered my room the bed sheets, pillow and blanket were dirty and there were marks of grease and dirt on it, then i ask...
Sep 09, 2019 by Manish Verma
Oyo - Compensastion For Harassement Open
I had booked two rooms in Mysore on ** Sep ** through OYO app. Hotel as shown in the list of OYO list ( OYO **** Vyshakh hotel). Also I made an online payment of **** through my google pay. Confirmation for same booking also received. However ...
Sep 09, 2019 by Nihar Ranjan Mishra
Oyo - Extra charge applied by OYO Open
I want to share my experience with OYO. It was the big mistake of my life that I booked a room with OYO. I booked a room in Agra for two days only but when I reached the hotel Riviera Taj Nagari phase * and entered the room was so smelly and ca...
Sep 08, 2019 by Dalip Kumar
Oyo - Not allowed to stay in hotel Open
I booked * rooms in la Habana beach resort and club Goa. I got confirmation call also * days before but when I reached the hotel the receptionist guy told me that they are not taking any Oyo entries anymore. I didn't get any help from Oyo and a...
Sep 08, 2019 by Nikhil verma
Oyo - Refund for extra money I paid Open
Due to the low tariff problem, Oyo is having with hotels. This hotel didn't allow me to check-in. I called for * hours at the time of check-in but no-one helped me. Finally, I had to pay *** extra (that too after hotel authority was seeing me s...
Sep 07, 2019 by Aman mishra
Oyo - Wrong amount in invoice Open
Invoice bill amount is different from which i have paid. I have paid **** ( for room tarif and breakfast of ***) + *** for food bill Invoice i m getting **** ...
Sep 05, 2019 by Ankit Srivastava
Oyo - Deluxe room very dirty Open
Booking deluxe room but provided a very dirty and smelly room with bed sheet and pillow. Please do the needful....
Sep 03, 2019 by Prince
Oyo - Unprofessional service asked to move out Open
I checked in on **st Spt in Oyo **** (BOOKING ID HTLFSBM*QL) compact magnolia. When I checked in the hotel manager said no room is vacant you contact Goibibo or Oyo customer care and ask them. So this was my welcome to the hotel. On asking them...
Sep 02, 2019 by NIKHIL BANSAL
Oyo - Oyo refund not received Open
I booked an Oyo on the date of */*/**** booking ID NRTF ****. I paid the full amount but I can't able to check-in some reason. So I contacted Oyo assistant they only cancel and initiated refund but till now I didn't get my money. I spoke with O...
Aug 30, 2019 by Dhilipan
Oyo - OYO booking denied by hotel Open
I had booking of "OYO **** Hotel Shree Palace , Katra" from Wed, ** Aug **** - Fri, ** Aug **** for * rooms (** guests). Booking was confirmed and have paid **** RS in advance(pre-paid) to OYO against the booking and remaining amount supposed t...
Aug 28, 2019 by Vaibhav
Oyo - OYO not provide the hotel on time Open
I have occupied the room in GOA and paid the advance amount but hotel said will not provide the room on time BOOKING ID IS DBWG5409...
Aug 27, 2019 by Abhishek
Oyo - Oyo room booked from official oyo app but oyo hotel denied to check in Open
I booked in Oyo ***** for * adults and * room (for my parents) in name of Kanaiyalal (my father) but when my parents reached there hotel manager denied to check in as they have broke collaboration with Oyo and if you want to check in hotel offl...
Aug 25, 2019 by Ujas patel
Dear KARTHIK, we look forward to host you for confirmed Booking ZCHV**** at OYO ***** Sri Krishna Comforts. Awaiting you is a ***% OYO Experience - from booking to check-out Check-in: **th Aug, ** pm onwards Check-out: **th Aug till ** am N...
Aug 25, 2019 by Karthik Vurimindi
Oyo - Cheated on me Closed
They charged me ****rs ,the front desk person refused to check in and the oyo staff put my call on hold for like ** min no resolution is provided...
Aug 25, 2019 by Sakshi bhardwaj
Oyo - Room not provided many times Closed
I have booked a room in oyo kolkata. My booking is confirmed but when i reached the they room are not available in this price .if room not available in this price so why so me in this app.I have wait * hours but oyo team does not help properly....
Aug 24, 2019 by Aif
Oyo - Hotel booking issue Closed
Respected Sir/Madam, I had booked a room dated on **nd August & OYO Executive confirm me Hotel Debdutta at Coochbehar. My Booking IDTXQK****. But after reached on Property, they denied. Because they haven't no room & already inform to o...
Aug 24, 2019 by Munshi Firoz Rahaman
Oyo - Booking hotel room but hotel tell hotel not ti up with oyo Open
I am booked a hotel room in jind in hotel Deep palace for date **/**/** to **/**/** from Oyo site and pay online **** ruppess when I reach in hotel hotel management says this hotel not tie up with oyo company and I am talk with customer care Oy...
Aug 23, 2019 by Rajinder Kumar
After *.* years of marriage and savings of * years, I planned for honeymoon and search for honeymoon packages online. I get a call from Narendra OYOtotalholidays on ** of July ****. I asked him to provide Bali package and while discussion he su...
Aug 23, 2019 by Vinayak kotekar
Oyo - Cheating Closed
Aapki company oyo apnei customers kei sath cheating krti hai , pehlei wo sastei (cheap) price pr ek acha hotel dikha kr bulati hai or phir hotel walai bolta hai ki hmara yha ac kharab hou gya hai ya electricity problm hai ,ye khkr wo check in d...
Aug 22, 2019 by visjal
Oyo - Service not received Open
I booked oyo property for my stay during ** Aug **** to ** Aug **** period at collection o *** beck began ballygunge, Kolkata and paid the total fare in advance. I arrived at the hotel reception around *:** PM on ** Aug **** in the evening and ...
Aug 22, 2019 by Chandan Vishwakarma
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Questions about Oyo
Ask questions about Oyo and get answers from other Voxya users. Help others in resolving their complaints by answering the existing questions.
How to contact Oyo?
093139 31393
What is Oyo office address?
Plot number:224, Ranka Group Building, F C I Godown Main Rd, Krishna Reddy Industrial Estate, Dooravani Nagar, Bengaluru, Karnataka.
ORAVEL STAYS LIMITED
Ground Floor-001, MAURYANSH ELANZA,
SHYAMAL CROSS ROAD, NEAR PAREKH HOSPITAL, SATELITE, AHMEDABAD - 380015
Gujarat.
OYO Hotels and Homes Pvt. Ltd.
D-188, Sec 51,
Gautam Budh Nagar,
Noida, Uttar Pradesh - 201301
What is Oyo customer care email?
join@oyorooms.com
Where to find Oyo discount coupons?
Who is the Owner / CEO of Oyo?
Ritesh Agrawal
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