File a Complaint against Oyo
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Oyo?
If you are not satisfied with Oyo, file a complaint now:
1. Go to "File a Complaint" form
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4. Get refund / replacement / damages from Oyo
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a. Contact the customer support of Oyo first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Oyo - Oyo fraud Open
I have booked a hotel in vindhyachal via oyo.i reached the hotel n I was told that there is no booking and they dont accept any oyo bookings.i was shocked.as it was festival day lakkhi puja,I travelled so long to reach the booked hotel n afte...
Oct 18, 2019 by A K
Oyo - Refund not completed Open
My booking ID on oyo is GZAP****. Hotel name hotel paradise inn from * sept to ** sept. I cancelled my booking on * sept still after over a month I didn't got the refund. I want my refund as soon as possible..... ...
Oct 16, 2019 by Akshay Kumar
Oyo - Refund issue Open
I booked an OYO for October **, booking id TPJF****, when I reached the hotel they said they are not entertaining customers who have made an advance payment of the room. I contacted the customer care and they shifted me to the new hotel under b...
Oct 16, 2019 by Aman Kumar
Oyo - Cheating and mentally harassment by oyo Open
Dear sir i have booked a room in sharanpur **sep to * October**** by oyo app.....and regarding this booking they call mee and i have confirmed the booking..on call but when i have reach at hotel the hotel maneger will not permit for checked in ...
Oct 14, 2019 by Ankit kumar
I have booked * rooms in Hotel Ganapati TEZPUR online for my marriage but they have not provided me any single room as they told me that it's a very low rate. I want very strict action against the hotel....
Oct 12, 2019 by RAJ SAIKIA
Oyo - OYO Booked a resort denied check in Open
Booked Resort OYO-**** for ** People and manager denied checkin as this is not proper Booking the OYO-**** is changed to OYO-*****. We paid online advance of *K already and waited at the hotel for almost * hours calling customer care which is o...
Oct 10, 2019 by DIleep Reddy
Oyo - OYO Room Denied and not Giving Refund Open
Booked Oyo room Marvel Town House Visakhapatnam via Oyo application made payment and when reached hotel they denied checkin stated no rooms available. Called customer care reported situation they cancelled and advised I will get refund but now ...
Oct 10, 2019 by Sreevyas Potluri
Oyo - Room not given Open
I booked a room on OYO at Stay INN International , Lucknow. The OYO said that my booking is confirm & the payment amount was ****. On reaching hotel the receptionist told me that I need to pay Rs. *** extra/day to avail the service. On lodging ...
Oct 08, 2019 by Dilip Chakravartty
Oyo - Cancellation of my booking after payment is made Open
had booked * rooms for * guests in Oyo app under booking I'd JOGE****. In Oyo homes ***** Peaceful Studios Baga for * nights from * October **** to * Oct ****. After payment is made in favor of the Oyo rooms I talked with one of the oyo assist...
Oct 04, 2019 by Shriya Varma
Oyo - Hotel Booking was not confirmed Open
I reached in the new city Guwahati at about * PM, my booking was at Hotel Kanika Inn through OYO but the Hotel denied the booking due to some issues with OYO which I am not aware of. Later OYO booked other Hotels for me which was far away from ...
Oct 01, 2019 by Amit Biswas
Oyo - Double Payment Oyo Townhouse 071 Brookfield Bangalore Open
Oyo Booking ID: YHLW****. I paid through GPay RS *** and Oyo team said they didn't received the payment. Whereas it shows successful at my end. So I swiped through card and made the payment again after they confirming the payment will be ref...
Sep 30, 2019 by Sivasankaran
Oyo - Need refund Closed
I booked a room to stay through OYO with booking id UOEF**** in gachibowli Hyderabad. After the payment, room was allotted. There is no water in the room.room was dirty as anything. There is no tv. Atleast there is no key to loc the room and go...
Sep 27, 2019 by Charan
Oyo - Refund not given of Cancelled Booking Closed
I cancelled an OYO room booking after immediately making the booking when i saw the check was not an early check-in but a ** pm one. They did not issue me a refund because they said that I cancelled it after ** mins and within ** mins. Accordin...
Sep 27, 2019 by Monica Benjamin
I have made a payment of rent * days * *** = ****/- And i had informed them and vaccated the room as the room was not hygenic, they have assured and given me a reciept showing ****/- refund, it more than * months OYO have not refunded me. ...
Sep 25, 2019 by Ramkumar
The Oyo hotel The Claire ( sec ** Gurgaon) denied checking in to me ( a female ) at ** o clock in the night stating that the price at which I had booked the hotel from the Oyo app is at a much lower price than the original hotel tariff rates ...
Sep 20, 2019 by Subarna Acharya
I am a NRI. I came to india for one week to make some pooja in kollur mookambika temple. My place is kannur kerala. We are ** people including infants and elderly people. For the comfort journey i select oyo to book. Room. First i choose ambika...
Sep 14, 2019 by Dhanesh prabha pm
Oyo - COMPLAINT Booking ID DRSN1350 OYO Closed
I made this booking on *th of Aug **** and paid an amount of Rs.**** as booking advance and your team confirmed our stay from **th Sept till **th Sept **** in Lions Heritage Ooty.. Before reaching the destination we once again reconfirmed o...
Sep 13, 2019 by Florence Lopez
Oyo - WORST AND POOR EXPERIENCE Open
Totally Fraud & worst Company This is very shameful for OYO & TEAM !! I had stayed at silver executive stays ***** shanti complex sector ** which i had booked through oyo BOKX**** on ** august ****. The photos shown in the website and...
Sep 10, 2019 by MOHD BILAL
Oyo - Bad Service and Refund Closed
On September *nd i booked a hotel OYO ***** Diamond Plaza with booking ID "TDAP****"and there i paid "*** rupees" and when i entered my room the bed sheets, pillow and blanket were dirty and there were marks of grease and dirt on it, then i ask...
Sep 09, 2019 by Manish Verma
Oyo - Compensastion For Harassement Open
I had booked two rooms in Mysore on ** Sep ** through OYO app. Hotel as shown in the list of OYO list ( OYO **** Vyshakh hotel). Also I made an online payment of **** through my google pay. Confirmation for same booking also received. However ...
Sep 09, 2019 by Nihar Ranjan Mishra
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Questions about Oyo
Ask questions about Oyo and get answers from other Voxya users. Help others in resolving their complaints by answering the existing questions.
How to contact Oyo?
093139 31393
What is Oyo office address?
Plot number:224, Ranka Group Building, F C I Godown Main Rd, Krishna Reddy Industrial Estate, Dooravani Nagar, Bengaluru, Karnataka.
ORAVEL STAYS LIMITED
Ground Floor-001, MAURYANSH ELANZA,
SHYAMAL CROSS ROAD, NEAR PAREKH HOSPITAL, SATELITE, AHMEDABAD - 380015
Gujarat.
OYO Hotels and Homes Pvt. Ltd.
D-188, Sec 51,
Gautam Budh Nagar,
Noida, Uttar Pradesh - 201301
What is Oyo customer care email?
join@oyorooms.com
Where to find Oyo discount coupons?
Who is the Owner / CEO of Oyo?
Ritesh Agrawal
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