File a Complaint against Oyo
Case Details
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Oyo?
If you are not satisfied with Oyo, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Oyo and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Oyo
But before filing a complaint, you should
a. Contact the customer support of Oyo first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Oyo - Refund Closed
OYO cancelled my booked and booked they themselves on dirty property, for the refused to stay there, I asked for refund but they denining to pay...
Dec 25, 2019 by Krishna rao
Oyo - Unable to get my money refund Open
Hotel was booked by me through oyo which was later cancelled by the company at the very last moment. Now they are not refunding me money that I paid to them in advance through PhonePe. Order Id: ********* Transaction ID: S********************...
Dec 23, 2019 by Anikesh Kumar Singh
Oyo - Refund Not received Open
Hi , I had booked my stay through oyo and when i reached the property , they denied saying that they are not accepting any oyo booking.Later I had a discussion with customer care executive , they agreed for cancellation and initiated my refund,...
Dec 22, 2019 by Sagar Upadhyaya
Oyo - Hotel denied check in against confirmed booking Open
I booked Oyo Hotel for my long-planned holiday at Gokarna With booking ID JLCN****. What Happened:- Booking was confirmed and the next day I received below message on WhatsApp: Hi Ankesh, Due to unavoidable circumstances, we need to ch...
Dec 22, 2019 by Ankesh dwivedi
Oyo - Oyo is fraud Closed
Hi, I am Pradeep singh, I have booked your OYO home Luxe ***** at on villa D - with pool, for ** December **** , And I have already paid **% booking amount ****/- , and Booking date is */**/**** But today by ** pm , I got a message ...
Dec 21, 2019 by pradeep singh
Oyo - Denied rooms at the time of check in Closed
Myself Rochelle Britto- journalist @Economic Times. This email is regarding my grievance with Oyo. Below is the brief history of the terrible issue faced by me: *- booked an Oyo for a trip to Port Blair- Havelock from **-** December and @...
Dec 18, 2019 by Rochelle Britto
Oyo - Refund of failed transcation amount Closed
I made a payment via Google Pay known as Tez on **.**.**. The payment was for Rs. ***. The money was deducted from my account and the app showed that transaction has been completed. However, the recipient did not receive the money. Further, my ...
Dec 15, 2019 by Mannem Mohan krishna
Oyo - closed from months still booking was done need refund Closed
Booked a room at OYO***** Kolkata while travelling for work ,when reached the security said the hotel is closed from last few months,had to start looking for another room in the middle of the night,this is really harassing the customers....
Dec 12, 2019 by Satish Singh
Oyo - Hotel not honouring oyo booking AND Wrong Arbitrary cancellation Open
Sir / Madam, My Booking IDs: *. OYO Silver key ***** - PLMR****; GHZL****;ZQPX****;INGT****;EQYL**** *. OYO Spot On ***** - QGZY****;ZDRS**** *. OYO ***** - OHML**** *. OYO ***** - XFIP**** Now please focus on Sl. No. * - QGZY**** A...
Nov 28, 2019 by R Raghavendra Rao
Oyo - Amount Not Refunded Open
I have booked the hotel on ** oct **** by using OYO and done online payment. when i was trying to checked in that hotel that hotel is refused to checked-In than oyo promissed that they will refund my money. i have sent them so many mail all t...
Nov 26, 2019 by Rishi Singh Rajawat
Oyo - WORST PROPERTY ABSOLUTELY DISAPPOINTED EXTREMELY PATHETIC TOTAL WASTE OF MONEY Open
Hi Team, I had booked * rooms in OYO ***** Vibrant Studio Near IBACO Pondicherry as I had planned a trip with my cousins [* Adults and * Children] Booking IDs are as follows: *. WDKV*****. ARKM**** I had confirmed by Booking on the morning ...
Nov 25, 2019 by DHEERAJ B
Oyo - Rooms denied by hotel Closed
This Fool Denied me the room and misbehaved as well, Oyo Silver Key ***** near A One Hospityal, Paschim Vihar ,Delhi....
Nov 23, 2019 by Anish Kr Singh
Oyo - Pathetic Management Services Open
First of all the loss from the incident is not only economical but its a mental hassle too. The concern are with * of my bookings. Booking IDs BRHL**** & WJZA**** were not allowed check in at the hotel in Mussoorie nearly at * pm being an odd h...
Nov 21, 2019 by Nishant Singh
Oyo - Unexplained charges by oyo life Closed
First before check-in they said no extra charges need to pay except electricity bill which is not more than ***/month/person and now they are charging ***+ per head and some **** maintenance fee and **** as gst , never they said these charges w...
Nov 20, 2019 by Varun
What a pathetic stay ! I have been your customer when it was all started and the no of times that i have stayed with you is more then ***, I have been keep on promoting about you in all my circle, But now i can say that you lost your loyal...
Nov 16, 2019 by Vikrant Seth
Oyo - Bookings are getting cancelled automatically without my consent Open
I have booked OYO OYO ***** Hotel Sai Paradise At least * times every time they cancel it without my consent and ask me to book again every time price is high and even I paid the amount and they committed that booking is confirmed it got cance...
Nov 16, 2019 by Nishith Sharma
I booked two rooms through OYO app in udaipur for **th sep**** on **th sep****.I paid the full amount online. I was with my family (* kids below *year, * senior citizen and * ladies)..I took cabs to reach at hotel but when I reached at hotel ( ...
Nov 05, 2019 by Ajay gupta
Oyo - Money not refunded Closed
I booked * rooms for hotel at Goa at Hotel Sea Coin of OYO, and made payment of Rs **,***/- on **/**/** for the period **/**/** - **/**/**, booking Id ITCG ****. But after conversation with Hotel owner I came to know that there was no booking ...
Oct 28, 2019 by SAMIRAN BANERJEE
Oyo - Not allowed to check in Hotel Closed
I online booked hotel room on oyo portal and also paid online. While I reach Hotel for check in , Hotel manager denied by saying that Room tarriff is high while you are book this room on low tarriff. He suggested that call oyo and cancelled bo...
Oct 21, 2019 by Vivek Chimote
Oyo - Oyo booking confirm but rooms not given me when I reached hotel Open
Oyo booking is accept but when I reached hotel then they said me sorry mam there is no rooms available. And then I talk to company but there is employees not responding well. They said me we shifted another hotel. And another hotel distance * k...
Oct 20, 2019 by Sweta kushwah
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Questions about Oyo
Ask questions about Oyo and get answers from other Voxya users. Help others in resolving their complaints by answering the existing questions.
How to contact Oyo?
093139 31393
What is Oyo office address?
Plot number:224, Ranka Group Building, F C I Godown Main Rd, Krishna Reddy Industrial Estate, Dooravani Nagar, Bengaluru, Karnataka.
ORAVEL STAYS LIMITED
Ground Floor-001, MAURYANSH ELANZA,
SHYAMAL CROSS ROAD, NEAR PAREKH HOSPITAL, SATELITE, AHMEDABAD - 380015
Gujarat.
OYO Hotels and Homes Pvt. Ltd.
D-188, Sec 51,
Gautam Budh Nagar,
Noida, Uttar Pradesh - 201301
What is Oyo customer care email?
join@oyorooms.com
Where to find Oyo discount coupons?
Who is the Owner / CEO of Oyo?
Ritesh Agrawal
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